Salon Aura

★★★☆☆

About Salon Aura

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  • Spas
3.0 4
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Worst color and cut for $110.00, went back to try to have her fix it, they wanted to charge another $25, my hair was flat as a pancake, I have had better stylists at a random mall place. The pedicure was good, but for $50, it was no better than the mall. My color lasted less than 3 weeks, all in all the worst service for the price I have ever had in 40 years.
Originally from Chicago where you may pay premium price, but you receive premium services.
This is not the place to go

0
★☆☆☆☆

Worst color and cut for $110.00, went back to try to have her fix it, they wanted to charge another $25, my hair was flat as a pancake, I have had better stylists at a random mall place. The pedicure was good, but for $50, it was no better than the mall. My color lasted less than 3 weeks, all in all the worst service for the price I have ever had in 40 years.
Originally from Chicago where you may pay premium price, but you receive premium services.
This is not the place to go

Pros: gorgeous facility/starbuck coffee

Cons: over priced and rude staff

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I had been going to this salon for a couple of years with the same stylist, when, on the day of my 5pm appointment, I had to cancel and reschedule because I awoke with a terrible cold-the kind that keeps you in bed. I called at 8am, knowing I wouldn't be better by 5:00, and to give enough time for my stylist to book another appointment. At 5:30 I get a phone call from my stylist confirming that I wouldn't be coming in, and noticing that I had previously cancelled an appointment (in the two years I had been there), because of a sick child. She then went on to ask me, "Are you going to make the next appointment?", like I was 5 years old or something. I seriously felt like I was being interrogated. After I hung up I felt so upset that a hairstylist would treat one of her clients (who tipped her 25% many times) that way. I called and spoke with a gentleman at the front desk and he told me that they do have a 24 hour cancellation policy but that this particular stylist had a habit of being harsh like that. Needless to say I cancelled my rescheduled appointment with her, and made an appointment with another stylist there--he was awful, my hair looked the same as when I walked in that day. I also received a postcard "apology" from the mean stylist. It was a joke. It said. "I'm sorry if I upset you......blah,blah,blah.....my apology is sincere". Um, WHAT apology?? When you say I'm sorry IF, it basically erases the I'm sorry that precedes it. If she would have said "I'm sorry FOR upsetting you", I probably would have given her another chance. So, if you are thinking about going to this salon, make sure you check out their cancellation policy: (Please keep in mind that Salon Aura requires 24 hours-notice if an appointment must be cancelled. A Credit card deposit may be required for services and treatments valued over the sum of $100.00). For what it's worth, there are many, many top-notch salons in the area. I would recommend Heads of Time, and ask to be seen by a senior stylist. They also have a great kids area there. Your kids can get their haircut while eating popcorn and suckers, and watching TV. As a parent, you can get your hair cut in the kids' area while they play (or a stylist will watch your kids in the kiddie are while you get your haircut in the regular salon)-it's a great, family-friendly place. They have great kids' shampoo and styling products too, as well as manicures and kids' parties.

0
★☆☆☆☆

I had been going to this salon for a couple of years with the same stylist, when, on the day of my 5pm appointment, I had to cancel and reschedule because I awoke with a terrible cold-the kind that keeps you in bed. I called at 8am, knowing I wouldn't be better by 5:00, and to give enough time for my stylist to book another appointment. At 5:30 I get a phone call from my stylist confirming that I wouldn't be coming in, and noticing that I had previously cancelled an appointment (in the two years I had been there), because of a sick child. She then went on to ask me, "Are you going to make the next appointment?", like I was 5 years old or something. I seriously felt like I was being interrogated. After I hung up I felt so upset that a hairstylist would treat one of her clients (who tipped her 25% many times) that way. I called and spoke with a gentleman at the front desk and he told me that they do have a 24 hour cancellation policy but that this particular stylist had a habit of being harsh like that. Needless to say I cancelled my rescheduled appointment with her, and made an appointment with another stylist there--he was awful, my hair looked the same as when I walked in that day. I also received a postcard "apology" from the mean stylist. It was a joke. It said. "I'm sorry if I upset you......blah,blah,blah.....my apology is sincere". Um, WHAT apology?? When you say I'm sorry IF, it basically erases the I'm sorry that precedes it. If she would have said "I'm sorry FOR upsetting you", I probably would have given her another chance. So, if you are thinking about going to this salon, make sure you check out their cancellation policy: (Please keep in mind that Salon Aura requires 24 hours-notice if an appointment must be cancelled. A Credit card deposit may be required for services and treatments valued over the sum of $100.00). For what it's worth, there are many, many top-notch salons in the area. I would recommend Heads of Time, and ask to be seen by a senior stylist. They also have a great kids area there. Your kids can get their haircut while eating popcorn and suckers, and watching TV. As a parent, you can get your hair cut in the kids' area while they play (or a stylist will watch your kids in the kiddie are while you get your haircut in the regular salon)-it's a great, family-friendly place. They have great kids' shampoo and styling products too, as well as manicures and kids' parties.

Pros: Aveda products, nice salon

Cons: RIDICULOUS cancellation policy, snooty haistylists

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I have super long thick hair, that for whatever reason has been impossible for every other stylist I've had to properly blend my layers and take out unnessesary bulk....Then I found Lori Ahrens! Really, she is fantatstic with blending layers and taking out bulk but keeping my hair lenghth at my waist! To be honest I don't really know how she does it....miracle worker, I guess! So, if you want a fantastic hair cut or color, go see Lori!

2
★★★★★

I have super long thick hair, that for whatever reason has been impossible for every other stylist I've had to properly blend my layers and take out unnessesary bulk....Then I found Lori Ahrens! Really, she is fantatstic with blending layers and taking out bulk but keeping my hair lenghth at my waist! To be honest I don't really know how she does it....miracle worker, I guess! So, if you want a fantastic hair cut or color, go see Lori!

Pros: Lori listens to what you want but also will offer her expert opinion.

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The salon is now located on McCarthy Rd. It is an Aveda salon and spa. Most of the stylists know what they are doing and everyone who comes in leaves looking great.

2
★★★★★

The salon is now located on McCarthy Rd. It is an Aveda salon and spa. Most of the stylists know what they are doing and everyone who comes in leaves looking great.

Pros: Great stylists, atmosphere, products

Cons: A little pricey

 

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