Massage Envy - CLOSED

★☆☆☆☆
  • 933 Topsy Ln 422

    Carson City, NV 89705

    Map & Directions
  • 775-267-9400

About Massage Envy

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Hours
Mon-Sat 9am-6pm ; Sun 10am-6pm
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This company was very horrible. I would never recommend getting a membership there, unless you love to throw hundreds of dollars away. They tried to tell me that my contract was not up, until I showed them a copy of it, and then they were going to make me pay 60$ for another month, even though I had 10 unused months... which is 600$ wasted into charity for them. The manager was extremely rude to me, and she told me that they could not stop the payment even though my contract was up and I had signed the cancellation forms. Therefore, I had to call my bank to stop payment on it, which led them to call me to inform me that they are going to need a new payment method. I am going to report them to the BBB and complain to their corporation.

0
★☆☆☆☆

This company was very horrible. I would never recommend getting a membership there, unless you love to throw hundreds of dollars away. They tried to tell me that my contract was not up, until I showed them a copy of it, and then they were going to make me pay 60$ for another month, even though I had 10 unused months... which is 600$ wasted into charity for them. The manager was extremely rude to me, and she told me that they could not stop the payment even though my contract was up and I had signed the cancellation forms. Therefore, I had to call my bank to stop payment on it, which led them to call me to inform me that they are going to need a new payment method. I am going to report them to the BBB and complain to their corporation.

 

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