Impressions By Donna

★☆☆☆☆
With just a quick appointment you can create your own master piece. You choose the shape, color, engraving, font and any embellishments. Little hands and feet are gently pressed into a very safe raw form of ceramic. I then create your master piece to your specifications. Products take about four weeks to complete.
  • 3400 Irvine Ave Suite 115B

    Newport Beach, CA 92660

    Map & Directions
  • 949-378-0319

About Impressions By Donna

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I ran into the following problems when purchasing from this merchant:
1. I made an appointment and the store was closed when I got there. I had to wait for the owner to arrive with my baby in hand.
2. The owner was not very friendly and did not call me when my item was complete.
3. When I went to pick up my item, it was missing the rhinestones that I paid extra for. Again, I had to wait for the owner to glue them on while I had my baby in hand.
I would not recommend this merchant to anyone, unless you have lots of extra time and the patience to deal with a merchant that does not have the best organization or customer service. It is for that reason that I give this merchant a star rating of 1.

1
★☆☆☆☆

I ran into the following problems when purchasing from this merchant:
1. I made an appointment and the store was closed when I got there. I had to wait for the owner to arrive with my baby in hand.
2. The owner was not very friendly and did not call me when my item was complete.
3. When I went to pick up my item, it was missing the rhinestones that I paid extra for. Again, I had to wait for the owner to glue them on while I had my baby in hand.
I would not recommend this merchant to anyone, unless you have lots of extra time and the patience to deal with a merchant that does not have the best organization or customer service. It is for that reason that I give this merchant a star rating of 1.

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Business Response:

I was never informed of Sally's unhappy experience. I wish I would have so I may apologize directly. Being in business for 16 I believe my growth is based on my quality as well as my customer service. I do try to achieve beyond satisfaction in both of those areas. Sally doesn't mention if she was happy with her product, I do hope that she was.

Message from Impressions By Donna

Please call to schedule a appointment in my Newport Beach location or take a look at my website event page for other locations.

More about Impressions By Donna

Capture a precious moment in time by having your little one's hands and feet impressions taken in beautifully hand crafted ceramic. Just a moment of your time will give you a life time of memories. Call to schedule a appointment 949-378-0319

 

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