Fong, Debra, Dvm - Cheshire Cat Clinic

★★★☆☆

About Fong, Debra, Dvm - Cheshire Cat Clinic

Pets & Animals

Pets & Animals
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I wish I could give them more stars. Both vets are compassionate, extremely knowledgeable, practicle, friendly, empathetic, and have great bedside manners.

I had taken my baby boy cat to Cheshire Cat Clinic since 2002 and I have always received the gold standard of care for him and excellent service.

I did something very difficult at the beginning of the year. I had to say "Goodbye" to my baby boy cat who had end stage renal failure at the beginning of this year 2010. The vet knew my baby and knew that he was in pain and suffering. He explained the entire process of what was going to happen with compassion. He handled my baby so well and made him very comfortable.

He gave me time with my baby, as much as I wanted, while he was sedated to say "Goodbye." When it was time he did what he had to do and allowed me private time with the body of my baby so I could say a proper "farewell." It was so very respectful and it felt so peaceful.

I did not hesitate to bring my two newest adoptees (a boy and a girl cat) to them for their first check up. It turns out one of them (the girl) had ringworm. I was sent home with a cream to treat the one spot she had. Well after a few weeks, she was clean, now he has it.

They prescribed a drug that they both could take to eliminate the ringworm. They knew that I was operating on limited funds. The vet and her assistant called numerous pharmacies on my behalf in order to get the proper dosage at the best price with the most convenience. They even worked with it over a weekend!!!

It was easy to deal with the pharmacy that they found for me and the medicine was 70% CHEAPER than their original estimate. How often have you heard that about a vet's estimate? That was much appreciated and it was DELIVERED to my house.

It's easy to use and the cats are taking it two times per day with minimal fuss.

I hope that this will do the trick. I'm confident that it will since I trust this vet completely.

The staff and the doctors are all amazing people. I cannot say enough to praise this place.

2
★★★★★

I wish I could give them more stars. Both vets are compassionate, extremely knowledgeable, practicle, friendly, empathetic, and have great bedside manners.

I had taken my baby boy cat to Cheshire Cat Clinic since 2002 and I have always received the gold standard of care for him and excellent service.

I did something very difficult at the beginning of the year. I had to say "Goodbye" to my baby boy cat who had end stage renal failure at the beginning of this year 2010. The vet knew my baby and knew that he was in pain and suffering. He explained the entire process of what was going to happen with compassion. He handled my baby so well and made him very comfortable.

He gave me time with my baby, as much as I wanted, while he was sedated to say "Goodbye." When it was time he did what he had to do and allowed me private time with the body of my baby so I could say a proper "farewell." It was so very respectful and it felt so peaceful.

I did not hesitate to bring my two newest adoptees (a boy and a girl cat) to them for their first check up. It turns out one of them (the girl) had ringworm. I was sent home with a cream to treat the one spot she had. Well after a few weeks, she was clean, now he has it.

They prescribed a drug that they both could take to eliminate the ringworm. They knew that I was operating on limited funds. The vet and her assistant called numerous pharmacies on my behalf in order to get the proper dosage at the best price with the most convenience. They even worked with it over a weekend!!!

It was easy to deal with the pharmacy that they found for me and the medicine was 70% CHEAPER than their original estimate. How often have you heard that about a vet's estimate? That was much appreciated and it was DELIVERED to my house.

It's easy to use and the cats are taking it two times per day with minimal fuss.

I hope that this will do the trick. I'm confident that it will since I trust this vet completely.

The staff and the doctors are all amazing people. I cannot say enough to praise this place.

Pros: Excelllent Customer Service, Expertise, Empathetic, Caring

Cons: Sometimes the wait is long.

.

I've been going to the Cheshire Cat Clinic for 13 years, through the years of wonderful Mark Youdall and now doctors Sodakoff and Fong. Dr. Sodakoff has not suggested lots of unnecessary tests or treatments, as mentioned in another review. He has helped us care for our Jasmine through years of inflammatory bowel disease, now bowel cancer. In the earlier years of the disease, he suggested treating her with steroids without doing intrusive and expensive biopsies because even if it were cancer, unless we wanted to do extreme measures (which we didn't), the treatment would be the same.

We have had many visits since then, when Jasmine went through her down periods, not eating, fading away - and has helped us bring her back, keeping her overnight only when necessary to keep her alive but always giving us the option of treating her at home. He doesn't have Dr. Youdall's lovely manner, but he is really caring about his patients, and knows what he is doing.

I don't like Dr. Fong, however. When we saw her, she always blamed Jasmine's problems, whatever they were, on constipation, when all the evidence (think litter box here) contradicted that conclusion. I think she thinks everything relates to constipation, and it reminds me of most chiropractors' belief that alignment of the spine is always the cause or cure for all ills. We only go to Dr. Sodakoff now.

I do agree that itemized receipts would be better than their current practice.

2
★★★★☆

I've been going to the Cheshire Cat Clinic for 13 years, through the years of wonderful Mark Youdall and now doctors Sodakoff and Fong. Dr. Sodakoff has not suggested lots of unnecessary tests or treatments, as mentioned in another review. He has helped us care for our Jasmine through years of inflammatory bowel disease, now bowel cancer. In the earlier years of the disease, he suggested treating her with steroids without doing intrusive and expensive biopsies because even if it were cancer, unless we wanted to do extreme measures (which we didn't), the treatment would be the same.

We have had many visits since then, when Jasmine went through her down periods, not eating, fading away - and has helped us bring her back, keeping her overnight only when necessary to keep her alive but always giving us the option of treating her at home. He doesn't have Dr. Youdall's lovely manner, but he is really caring about his patients, and knows what he is doing.

I don't like Dr. Fong, however. When we saw her, she always blamed Jasmine's problems, whatever they were, on constipation, when all the evidence (think litter box here) contradicted that conclusion. I think she thinks everything relates to constipation, and it reminds me of most chiropractors' belief that alignment of the spine is always the cause or cure for all ills. We only go to Dr. Sodakoff now.

I do agree that itemized receipts would be better than their current practice.

Pros: Dr. Sodakoff really cares about his patients and knows a lot about their health problems, and doesn't recommend unnecessary tests or treatments

Cons: parking is hard sometimes; Dr. Fong should be avoided; receipts not itemized unless you ask

.

I have been a client at this clinic for 20 years and up until 2 years ago it was wonderful. Dr Mark Youdall sold the business to a Dr. Sodacoff who is primarily interested in getting as much money out of the client as possible. The entire business has gone downhill. There is very little concern about the actual cat and it is always all about more money. The attitude of the staff has changed dramatically and they are unconcerned whether they lose longtime clients or not, as long as they can extract as much money out of you each time you do come in. They also seem to have gotten very disorganized, as the $110 bIoodpanel I got for my cat last year is not even in his chart. One must ask for an itemized receipt and hope it is correct. They also seem to be confused about which shots they have already given and when. I guess it is time to find a new Vet.

0
★☆☆☆☆

I have been a client at this clinic for 20 years and up until 2 years ago it was wonderful. Dr Mark Youdall sold the business to a Dr. Sodacoff who is primarily interested in getting as much money out of the client as possible. The entire business has gone downhill. There is very little concern about the actual cat and it is always all about more money. The attitude of the staff has changed dramatically and they are unconcerned whether they lose longtime clients or not, as long as they can extract as much money out of you each time you do come in. They also seem to have gotten very disorganized, as the $110 bIoodpanel I got for my cat last year is not even in his chart. One must ask for an itemized receipt and hope it is correct. They also seem to be confused about which shots they have already given and when. I guess it is time to find a new Vet.

.

I didn't have any problems making an appointment, even for the same day. The front desk was very nice and the wait wasn't long. What was disappointing was how uninvolved the vet was: I took my cat in for a check up and her shots but he barely spoke to me and spent all of five minutes with her. I may be spoiled with past vets but they were much more enthusiastic about my cat and made a point of talking to me about her and her habits (this vet did not).
He was perfectly polite but if you're looking to connect with your vet, this may not be the place, especially at $60 a visit.

1
★★☆☆☆

I didn't have any problems making an appointment, even for the same day. The front desk was very nice and the wait wasn't long. What was disappointing was how uninvolved the vet was: I took my cat in for a check up and her shots but he barely spoke to me and spent all of five minutes with her. I may be spoiled with past vets but they were much more enthusiastic about my cat and made a point of talking to me about her and her habits (this vet did not).
He was perfectly polite but if you're looking to connect with your vet, this may not be the place, especially at $60 a visit.

Pros: quick appts.

Cons: no emotional connection, interaction between vet & owner

.

Dr. Youdall at The Cheshire Cat Clinic is a gifted veterinarian. Two of my cats were labeled "difficult to handle" by other vets I have been to, but under Dr. Youdall's gentle hands, they were calm through the entire exam! Amazing. And he's fun to talk to, as well. He's just the best. And he knows his stuff. I respect and trust his instincts and his knowledge.

I haven't met the other vet at the clinic, though.

2
★★★★☆

Dr. Youdall at The Cheshire Cat Clinic is a gifted veterinarian. Two of my cats were labeled "difficult to handle" by other vets I have been to, but under Dr. Youdall's gentle hands, they were calm through the entire exam! Amazing. And he's fun to talk to, as well. He's just the best. And he knows his stuff. I respect and trust his instincts and his knowledge.

I haven't met the other vet at the clinic, though.

Pros: Gifted vet (Dr. Youdall), friendly staff, very reasonably priced; open on Saturdays.

 

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