Ardea Apartments

★★☆☆☆
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  • 3720 SW Bond Ave 150

    Portland, OR 97239

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  • 503-445-0990

2.2 5
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My wife and I stayed at the Ardea for a little over 3 years and we enjoyed our stay while we were there. The condo was very nice, maintenance issues were fixed reasonably quick, other residents were pretty friendly and the Concierge service was a nice service that they provided (it was a bit spotty at time but that wasn't a big deal).
On the whole it was pretty good place to call home.
The problems started when we decided to move out. The Ardea management does not operate in good faith, so be very careful when you deal with them, specially the Building Manager. I left the apartment in spotless condition. Even at the walk through, the maintenance person said that the apartment was in very good condition and he doesnt expect to see too high a bill. So when I got the bill for $1500 I was very shocked.

It gets better.the Ardea management decided to arbitrarily reduce my deposit, when asked about the difference, the building manager had 3 different reasons on 3 different days, each one was more ridiculous than the previous and one of them didn't even make mathematical sense. Finally when I got her on the phone, she was aggressive, spoke over me repeatedly and after about 5 minutes slammed the phone down on me.
Only after a lot of back and forth and heated discussions, did they finally acknowledge their mistake and agree to return the difference in deposit, took me a whole month and numerous calls to get this done. So again, be very careful when you deal with the Ardea Management.

The $1500 that they charged me for damages has long since been forgotten.

Couple of important point that you need to remember if you stay at the Ardea
1.Safely file all paper work that you have with the Ardea, especially move in and move out paper work and your lease agreement. They are notorious for losing paper work when it works to their advantage.
2.Keep inventory of what was in your apartment when you move in (and get them to sign it), that way when you move out they wont charge you for items that you never had to begin with.
3.File or keep proof of all rent payments that you have made to the Adrea, they will charge you even if you have already paid and unless you show them proof of payment them will not accept it and charge you a late fees.
4.Safely keep all Late Payment notices and other notices that Ardea has sent you, if not, when you move out, they will simply add new late payments and / or new charges and reduce your deposit.

So brass tacks, rent here only if
1.You are mentally prepared to see little of your deposit returned to you.
2.You are very good at filing away paper work and good at having proof for everything that you do related to the condo.

I know 3 colleagues / friends who were thinking about staying at the Ardea and thankfully they quickly changed their minds.

Hope this helped, better to be fully aware of all the info than to go in blind.

1
★☆☆☆☆

My wife and I stayed at the Ardea for a little over 3 years and we enjoyed our stay while we were there. The condo was very nice, maintenance issues were fixed reasonably quick, other residents were pretty friendly and the Concierge service was a nice service that they provided (it was a bit spotty at time but that wasn't a big deal).
On the whole it was pretty good place to call home.
The problems started when we decided to move out. The Ardea management does not operate in good faith, so be very careful when you deal with them, specially the Building Manager. I left the apartment in spotless condition. Even at the walk through, the maintenance person said that the apartment was in very good condition and he doesnt expect to see too high a bill. So when I got the bill for $1500 I was very shocked.

It gets better.the Ardea management decided to arbitrarily reduce my deposit, when asked about the difference, the building manager had 3 different reasons on 3 different days, each one was more ridiculous than the previous and one of them didn't even make mathematical sense. Finally when I got her on the phone, she was aggressive, spoke over me repeatedly and after about 5 minutes slammed the phone down on me.
Only after a lot of back and forth and heated discussions, did they finally acknowledge their mistake and agree to return the difference in deposit, took me a whole month and numerous calls to get this done. So again, be very careful when you deal with the Ardea Management.

The $1500 that they charged me for damages has long since been forgotten.

Couple of important point that you need to remember if you stay at the Ardea
1.Safely file all paper work that you have with the Ardea, especially move in and move out paper work and your lease agreement. They are notorious for losing paper work when it works to their advantage.
2.Keep inventory of what was in your apartment when you move in (and get them to sign it), that way when you move out they wont charge you for items that you never had to begin with.
3.File or keep proof of all rent payments that you have made to the Adrea, they will charge you even if you have already paid and unless you show them proof of payment them will not accept it and charge you a late fees.
4.Safely keep all Late Payment notices and other notices that Ardea has sent you, if not, when you move out, they will simply add new late payments and / or new charges and reduce your deposit.

So brass tacks, rent here only if
1.You are mentally prepared to see little of your deposit returned to you.
2.You are very good at filing away paper work and good at having proof for everything that you do related to the condo.

I know 3 colleagues / friends who were thinking about staying at the Ardea and thankfully they quickly changed their minds.

Hope this helped, better to be fully aware of all the info than to go in blind.

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I lived at The Ardea for two years. The unit I lived in was very pricey and had nice views. It also had pests from the river nearby and bedbugs. The concierge is often AWOL, leaving residents and visitors without services or access at times. The management is unfriendly and hostile to any feedback they don't like. The common areas esp on the garage levels are dirty and in need of repair. Don't let this shiny gem fool you: It isn't a diamond. It is a CZ. I highly recommend against renting here and I am thrilled to be free of my lease and the bugs.

1
★☆☆☆☆

I lived at The Ardea for two years. The unit I lived in was very pricey and had nice views. It also had pests from the river nearby and bedbugs. The concierge is often AWOL, leaving residents and visitors without services or access at times. The management is unfriendly and hostile to any feedback they don't like. The common areas esp on the garage levels are dirty and in need of repair. Don't let this shiny gem fool you: It isn't a diamond. It is a CZ. I highly recommend against renting here and I am thrilled to be free of my lease and the bugs.

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These units are lovely, with nice views and good soundproofing. When we moved in, The Ardea was expertly managed by local company Gerding Edlen. We moved in here because of the location and the safety/quality factors. However, this year, mega-corporation Riverstone Residential has taken over and the building has become miserable.

1. Elevator repairs are not conducted. When the keypad to the elevator failed, Riverstone chose to not fix it, due to the price tag. Even if it's just a malfunctioning keypad, any company that neglects an elevator repair is suspect. What will they neglect next'

2. Refuse removal is rarely conducted, with trash and recycling building up on each floor. The trash chute will often be jammed for days on end.

3. The carpet in the common areas is rarely vacuumed, though it was cleaned daily when the building was management by Gerding Edlen.

4. The property manager often puts the front desk staff on other jobs, so no one is available to let in visitors or accept packages.

5. Good luck getting repairs repairs done. We had to wait over a month for a repair to a dishwasher. Meanwhile, our unit stunk up with old water in the plumping. It was only when I threatened to contact an attorney that the repair was completed.

It's terrible that this building has gone downhill so rapidly. When we moved in, it was a lovely community, but most of the early residents have left or are making plans to leave because Riverstone Residential is so cut-rate and generally horrible at managing the property. Avoid The Ardea.

2
★★☆☆☆

These units are lovely, with nice views and good soundproofing. When we moved in, The Ardea was expertly managed by local company Gerding Edlen. We moved in here because of the location and the safety/quality factors. However, this year, mega-corporation Riverstone Residential has taken over and the building has become miserable.

1. Elevator repairs are not conducted. When the keypad to the elevator failed, Riverstone chose to not fix it, due to the price tag. Even if it's just a malfunctioning keypad, any company that neglects an elevator repair is suspect. What will they neglect next'

2. Refuse removal is rarely conducted, with trash and recycling building up on each floor. The trash chute will often be jammed for days on end.

3. The carpet in the common areas is rarely vacuumed, though it was cleaned daily when the building was management by Gerding Edlen.

4. The property manager often puts the front desk staff on other jobs, so no one is available to let in visitors or accept packages.

5. Good luck getting repairs repairs done. We had to wait over a month for a repair to a dishwasher. Meanwhile, our unit stunk up with old water in the plumping. It was only when I threatened to contact an attorney that the repair was completed.

It's terrible that this building has gone downhill so rapidly. When we moved in, it was a lovely community, but most of the early residents have left or are making plans to leave because Riverstone Residential is so cut-rate and generally horrible at managing the property. Avoid The Ardea.

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Very high quality interiors. The wood floors are amazing and the kitchen is beautiful. Not a huge fan of the carpets in the bedrooms, but I can understand why they went that route. The bathrooms are very white, although we love the walk in shower.

The gym is nice, although it seems a touch small; it's never very crowded though. The concierges are great and most of the time available to help. I LOVE the community room and love the fact that there are guest units available for family and friends to rent out for the night. Free parking is very nice, although some of the residents seem very entitled and have decided that the gym is their racetrack.

The area is quiet, but still very close to downtown. Some people (usually those who do not live here) say it's desolate, etc., however it's quite lively and I like that there is not a lot of rowdiness at all hours of the night. There are not a lot of restaurants in the immediate area, however the streetcar downtown is across the street and Johns Landing is a mile or so away. Finding good restaurants close by is not difficult.

Overall, this is a very high-quality, quiet, comfortable (albeit expensive) place to live and I definitely recommend it to others.

5
★★★★★

Very high quality interiors. The wood floors are amazing and the kitchen is beautiful. Not a huge fan of the carpets in the bedrooms, but I can understand why they went that route. The bathrooms are very white, although we love the walk in shower.

The gym is nice, although it seems a touch small; it's never very crowded though. The concierges are great and most of the time available to help. I LOVE the community room and love the fact that there are guest units available for family and friends to rent out for the night. Free parking is very nice, although some of the residents seem very entitled and have decided that the gym is their racetrack.

The area is quiet, but still very close to downtown. Some people (usually those who do not live here) say it's desolate, etc., however it's quite lively and I like that there is not a lot of rowdiness at all hours of the night. There are not a lot of restaurants in the immediate area, however the streetcar downtown is across the street and Johns Landing is a mile or so away. Finding good restaurants close by is not difficult.

Overall, this is a very high-quality, quiet, comfortable (albeit expensive) place to live and I definitely recommend it to others.

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inside finishes very nice. convenient, close to streetcar, tram. however, not very social or sense of neighborhood for couple in 30s. problems with leasing office.

2
★★☆☆☆

inside finishes very nice. convenient, close to streetcar, tram. however, not very social or sense of neighborhood for couple in 30s. problems with leasing office.

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