Fanelli Window Pros

★☆☆☆☆

About Fanelli Window Pros

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Fanelli Window Pros in Pottsville, PA

Male Chauvinism Is Alive at Fanelli Window Pro

I am comparing replacement windows and deciding on a company to hire. I called Fanelli Window Pros to schedule an inhome consultation and free estimate. They said both husband and wife MUST be present. I explained to them that I am a business owner and make many important decisions without my husband, since he works away all week and is only home on the weekends. I also told them that I had scheduled two other companies, who were coming to my home to meet me. In addition, I told them I would be making a decision by weeks?? end, and I will be paying cash for the windows and will not need to finance, to show them that I am a serious buyer. Reluctantly, they scheduled my appointment. Today I left my office early to arrive home in time for our meeting. Forty-five minutes after our appointment time had passed, I called Fanelli Window Pros to be informed that their representative had car problems and they'd have to reschedule. I'm sure he had my address and telephone number with him, so why didn't he call me??? When they asked to reschedule when BOTH my husband and I were available, I again informed them that my husband was not available. They said they could not schedule an appointment for me without him, and I quickly reminded them that they already did, but their representative had car trouble--or did he! I was completely offended by this male chauvinistic attitude which seems very discriminatory. In today's society, there are many independent women who make major decisions for the benefit of their family. For goodness sake, this is not the stone age where women are drug around by their hair! Fanelli Window Pros need to give equal respect to women. If the way I was treated is an indication of their customer service, it is deplorable and unforgiveable! I would NEVER recommend this company, no matter how good their product may be, and they lost an excellent customer by treating me with a complete lack of respect!

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★☆☆☆☆

Fanelli Window Pros in Pottsville, PA

Male Chauvinism Is Alive at Fanelli Window Pro

I am comparing replacement windows and deciding on a company to hire. I called Fanelli Window Pros to schedule an inhome consultation and free estimate. They said both husband and wife MUST be present. I explained to them that I am a business owner and make many important decisions without my husband, since he works away all week and is only home on the weekends. I also told them that I had scheduled two other companies, who were coming to my home to meet me. In addition, I told them I would be making a decision by weeks?? end, and I will be paying cash for the windows and will not need to finance, to show them that I am a serious buyer. Reluctantly, they scheduled my appointment. Today I left my office early to arrive home in time for our meeting. Forty-five minutes after our appointment time had passed, I called Fanelli Window Pros to be informed that their representative had car problems and they'd have to reschedule. I'm sure he had my address and telephone number with him, so why didn't he call me??? When they asked to reschedule when BOTH my husband and I were available, I again informed them that my husband was not available. They said they could not schedule an appointment for me without him, and I quickly reminded them that they already did, but their representative had car trouble--or did he! I was completely offended by this male chauvinistic attitude which seems very discriminatory. In today's society, there are many independent women who make major decisions for the benefit of their family. For goodness sake, this is not the stone age where women are drug around by their hair! Fanelli Window Pros need to give equal respect to women. If the way I was treated is an indication of their customer service, it is deplorable and unforgiveable! I would NEVER recommend this company, no matter how good their product may be, and they lost an excellent customer by treating me with a complete lack of respect!

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