Yes Auto Credit & Sales

★☆☆☆☆
  • 5695 Holt Blvd

    Montclair, CA 91763

    Map & Directions
  • 909-984-7784

About Yes Auto Credit & Sales

Hours
Sun 10am-8pm, Mon-Sat 9am-8pm

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I would like to share a story about this dealership I bought a suv (Yukon) and there was several problems with the truck first there was two different rims on the truck, seat belt was broken and the heater wasn't working I was told to drop off the truck and it would be fixed the correct way it was at the dealership for over a week. I kept getting told different stories everytime I would call to get a update on it, in the mean time I had to barrow my mother in law car because I didn't have a way to get to work. I got my truck back a week in a half later. I spoke to the owner Vivian and she told me she would accommodate me for the inconvenience she told me she would call me on Monday to work something out with me..I have not heard from her... She is now not returning my calls I called yesterday 3/10/2011 to leave another message for her and the the Finance Manager Armando picks up the line and tells me that the owner has been busy and doesn't have time to talk to me I advse him that the seat belt is still broken and this is a safety issue now and this needs to be fixed and I want the owner to call me to get this taken care of Armando then starts screaming at me telling me that he will just buy back the deal then I told him I do not want to work with him to have the owners call me and hung up on him this is the worst experience of my life. I am now calling the better business Bureau and making a complaint... I have four kids that I drive in this truck and I am now scared that there might be other saftey issues with this truck I have made a appointment with GM to take my truck to be looked at to make sure all the seat belts are working.... Please do not go to this dealer ship think twice before you do ......

1
★☆☆☆☆

I would like to share a story about this dealership I bought a suv (Yukon) and there was several problems with the truck first there was two different rims on the truck, seat belt was broken and the heater wasn't working I was told to drop off the truck and it would be fixed the correct way it was at the dealership for over a week. I kept getting told different stories everytime I would call to get a update on it, in the mean time I had to barrow my mother in law car because I didn't have a way to get to work. I got my truck back a week in a half later. I spoke to the owner Vivian and she told me she would accommodate me for the inconvenience she told me she would call me on Monday to work something out with me..I have not heard from her... She is now not returning my calls I called yesterday 3/10/2011 to leave another message for her and the the Finance Manager Armando picks up the line and tells me that the owner has been busy and doesn't have time to talk to me I advse him that the seat belt is still broken and this is a safety issue now and this needs to be fixed and I want the owner to call me to get this taken care of Armando then starts screaming at me telling me that he will just buy back the deal then I told him I do not want to work with him to have the owners call me and hung up on him this is the worst experience of my life. I am now calling the better business Bureau and making a complaint... I have four kids that I drive in this truck and I am now scared that there might be other saftey issues with this truck I have made a appointment with GM to take my truck to be looked at to make sure all the seat belts are working.... Please do not go to this dealer ship think twice before you do ......

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