Autoglass Repair & Replacement

★★★☆☆
  • 7724 Autumn Leaf Way

    Colorado Springs, CO 80922

    Map & Directions
  • 719-550-4245

About Autoglass Repair & Replacement

Categories
Hours
Mon-Fri 8am-5pm, Sat 8am-12pm

Home & Garden

Home & Garden
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Springs Auto Glass

2220 E Platte Ave Colorado Springs, CO

3.0 2
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This company is simply amazing. The installer came out the my house to do the replacement. They took great care to ensure the vehicle was properly protected and replaced the windshield in my Mercedes with the same exact brand of glass that was in their from the factory. All of that and they were less expensive than the competition I contacted. On top of that, the installer was a master technician. I was able to verify his credentials with the National Glass Association. The work was done right the first time and we continue to enjoy seeing the Springs through a new windshield. I would highly recommend this company.

2
★★★★★

This company is simply amazing. The installer came out the my house to do the replacement. They took great care to ensure the vehicle was properly protected and replaced the windshield in my Mercedes with the same exact brand of glass that was in their from the factory. All of that and they were less expensive than the competition I contacted. On top of that, the installer was a master technician. I was able to verify his credentials with the National Glass Association. The work was done right the first time and we continue to enjoy seeing the Springs through a new windshield. I would highly recommend this company.

Pros: Experienced, Quality Glass, Great Service

Cons: None

.

Their installer, Bruce, came to our house to install a new windshield for a late model auto we had purchased a few days before with a cracked windshield. He left us with a shattered windshield & extensive damage to the frame of the car where he used the frame as leverage to attempt to pry the windshield out. (Repair Estimate $600.) Also, he never put down a blanket so we had shards of glass all over the hood as well as on the inside dashboard. He denied everything & when we asked him to call his shop to have his manager come over, he refused & sped off. Afterward we called & asked to speak to the owner & were told by Jennifer that the owner lived out of state & she refused to give us the name or contact info - but she said "James", a manager, would call us back, which never happened. From then on they screened our calls. Turns out they work out of an apartment & do not have shops in Colorado Springs & Denver. Their claim to be insured & bonded may be untrue as well as I was told they have no current business or sales tax licenses filed with the city. We were also able to learn that JAMES RALPH is the president of their corporation with the same Co. Springs address as shown on their website - no out of state owner as I was told. We just purchased our car a few days before so we have "before" pictures, but James Ralph, the owner, refused to drive over to inspect the damages his so-called certified installer caused, even after he promised our insurance agent he would call us right back. HE REFUSES TO ACCEPT OR RETURN OUR CALLS. James Ralph also operates a security company. Here are his various aliases: A Better Windshield - Windshield Auto Glass Replacement - Raven Security - Raven Investments, Inc. Watch out for these folks!

0
★☆☆☆☆

Their installer, Bruce, came to our house to install a new windshield for a late model auto we had purchased a few days before with a cracked windshield. He left us with a shattered windshield & extensive damage to the frame of the car where he used the frame as leverage to attempt to pry the windshield out. (Repair Estimate $600.) Also, he never put down a blanket so we had shards of glass all over the hood as well as on the inside dashboard. He denied everything & when we asked him to call his shop to have his manager come over, he refused & sped off. Afterward we called & asked to speak to the owner & were told by Jennifer that the owner lived out of state & she refused to give us the name or contact info - but she said "James", a manager, would call us back, which never happened. From then on they screened our calls. Turns out they work out of an apartment & do not have shops in Colorado Springs & Denver. Their claim to be insured & bonded may be untrue as well as I was told they have no current business or sales tax licenses filed with the city. We were also able to learn that JAMES RALPH is the president of their corporation with the same Co. Springs address as shown on their website - no out of state owner as I was told. We just purchased our car a few days before so we have "before" pictures, but James Ralph, the owner, refused to drive over to inspect the damages his so-called certified installer caused, even after he promised our insurance agent he would call us right back. HE REFUSES TO ACCEPT OR RETURN OUR CALLS. James Ralph also operates a security company. Here are his various aliases: A Better Windshield - Windshield Auto Glass Replacement - Raven Security - Raven Investments, Inc. Watch out for these folks!

Pros: None

Cons: Dishonest - not what they claim to be

 

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