Oaks Of Heatherwood Llc

★★★★★

About Oaks Of Heatherwood Llc

Real Estate

Real Estate
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Had i researched a little more and read reviews of Oaks of Heatherwood prior to signing my lease, i never would've. Property is unkept. maintenance requests , i had to follow up numerous times to see if they even got it. Manager is

3
★★★★★

Had i researched a little more and read reviews of Oaks of Heatherwood prior to signing my lease, i never would've. Property is unkept. maintenance requests , i had to follow up numerous times to see if they even got it. Manager is

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12) Prices do not "skyrocket" after the first year. The Oaks of Heatherwood carefully reviews our pricing structure each year, gathers as much information as possible of projected future expenses and then makes a

3
★★★★★

(Continued)\r
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12) Prices do not "skyrocket" after the first year. The Oaks of Heatherwood carefully reviews our pricing structure each year, gathers as much information as possible of projected future expenses and then makes a

.

The Oaks of "HATERWORST"\r
When I first moved to this apartment complex, it was owned by Bisanz Brothers Development.\r
Everything was well kept, it was a safe and clean, management was attentive, respectful and maintenance calls were

3
★★★★★

The Oaks of "HATERWORST"\r
When I first moved to this apartment complex, it was owned by Bisanz Brothers Development.\r
Everything was well kept, it was a safe and clean, management was attentive, respectful and maintenance calls were

.

Yuck...a tree outside would be better then this place. Come here if you want to be in broken into numerous times (by numerous I mean three) if you want mice to be roaming around, management that is beyond unprofessional and rude,

3
★★★★★

Yuck...a tree outside would be better then this place. Come here if you want to be in broken into numerous times (by numerous I mean three) if you want mice to be roaming around, management that is beyond unprofessional and rude,

.

The Oaks of Heatherwood building looks nice. That's a fact that can't be disputed. It's far from other buildings, and surrounded by trees. They get lots of mileage out of their hokey "Outstanding Property" award. But behind the pretty facade, there's another story. This is just another big corporate-owned building, and with two-faced management, hints of discrimination, and some serious maintenance, building, odor, and ventilation issues, these Oaks need some trimming.

Beginning with the property manager. As the "face" of the management, she'll certainly meet you with a smile and promise you the stars. Unfortunately, she is only pleasant and saccharine-sweet until you've signed the papers. After that, she becomes passive-aggressive, and completely inflexible about even the smallest of issues. Our first week there, we left ONE soda can on our deck for ONE night, and got a letter the next morning, threatening to charge us a $75 fee for "trash removal" if the can wasn't immediately removed.

In fact, the rules for all kinds of minor issues seem totalitarian. If you rent a car and park it in the lot, they say they'll tow it immediately if you haven't registered it in the office. They try to charge residents a standard $75 fine for everything from items on your deck, to putting a welcome mat in the hall, to not cleaning your air conditioner filter when you move.

They also arbitrarily change rent amounts, probably based on turnover. We paid $800 for a 2BR, and the next month they advertised an "Open House Special" for $700. When we tried to renegotiate our lease, management dismissed us by saying we had signed a legal document that couldn't be changed.

Worse, our Hispanic neighbors told us stories that involved very callous treatment by the manager and other apartment staff. They were charged fees for all kinds of minor issues. The manager even threatened to have the daughter arrested for fraud when she signed a document in place of her mother...the mother did not speak English, and had asked her daughter to be her interpreter and sign for her.

The floors and ceilings are paper-thin, and after 40 years or so, they're very squeaky. We could hear our upstairs neighbor's cell phone when it vibrated! Voices, footsteps, music, and TV's are all clearly audible through the ceiling or floor. Expect many sleepless nights, especially if your neighbors are up late.

The halls have no ventilation. When it was humid, the smell of cat urine in our hall was nearly overwhelming. And due to the poor ventilation of the apartments, the air is always stale and stagnant. The elevator and garage often smelled moldy and musty.

When it comes to repairs, we needed a few, and all of them were pretty half-assed. When a replacement tub faucet was too short, they just filled the gap with a huge amount of caulk! They burned the tiles getting the old ones off, too. Everything in our apartment was about 30 years old, including appliances, trim, counters, and cabinets.

Oh yeah, that "Outstanding Property" award? It's drawn monthly, and anyone, anywhere can submit a property. Turns out, an "anonymous resident" suggested the Oaks of Heatherwood. It was also nominated six months after the new management company bought the building. Was it submitted by the management themselves, in a case of "tail wags dog?" You decide. Here's the text:

"The staff are kind and keep the building meticulously clean. The property is picturesque, especially with the blooming trees and flowers. They would recommend anyone to live there." Uh-huh. Does that sound like a sales brochure? It's practically a copy of their Craigslist ads!

Although it's not a total slum, I've lived in nicer apartments for the same amount, or even less, and I've had truly friendly, reasonable landlords that were willing to be flexible. As long as there's another option, look a little longer, you'll probably find a place that makes you happier, costs less, or both.

1
★★☆☆☆

The Oaks of Heatherwood building looks nice. That's a fact that can't be disputed. It's far from other buildings, and surrounded by trees. They get lots of mileage out of their hokey "Outstanding Property" award. But behind the pretty facade, there's another story. This is just another big corporate-owned building, and with two-faced management, hints of discrimination, and some serious maintenance, building, odor, and ventilation issues, these Oaks need some trimming.

Beginning with the property manager. As the "face" of the management, she'll certainly meet you with a smile and promise you the stars. Unfortunately, she is only pleasant and saccharine-sweet until you've signed the papers. After that, she becomes passive-aggressive, and completely inflexible about even the smallest of issues. Our first week there, we left ONE soda can on our deck for ONE night, and got a letter the next morning, threatening to charge us a $75 fee for "trash removal" if the can wasn't immediately removed.

In fact, the rules for all kinds of minor issues seem totalitarian. If you rent a car and park it in the lot, they say they'll tow it immediately if you haven't registered it in the office. They try to charge residents a standard $75 fine for everything from items on your deck, to putting a welcome mat in the hall, to not cleaning your air conditioner filter when you move.

They also arbitrarily change rent amounts, probably based on turnover. We paid $800 for a 2BR, and the next month they advertised an "Open House Special" for $700. When we tried to renegotiate our lease, management dismissed us by saying we had signed a legal document that couldn't be changed.

Worse, our Hispanic neighbors told us stories that involved very callous treatment by the manager and other apartment staff. They were charged fees for all kinds of minor issues. The manager even threatened to have the daughter arrested for fraud when she signed a document in place of her mother...the mother did not speak English, and had asked her daughter to be her interpreter and sign for her.

The floors and ceilings are paper-thin, and after 40 years or so, they're very squeaky. We could hear our upstairs neighbor's cell phone when it vibrated! Voices, footsteps, music, and TV's are all clearly audible through the ceiling or floor. Expect many sleepless nights, especially if your neighbors are up late.

The halls have no ventilation. When it was humid, the smell of cat urine in our hall was nearly overwhelming. And due to the poor ventilation of the apartments, the air is always stale and stagnant. The elevator and garage often smelled moldy and musty.

When it comes to repairs, we needed a few, and all of them were pretty half-assed. When a replacement tub faucet was too short, they just filled the gap with a huge amount of caulk! They burned the tiles getting the old ones off, too. Everything in our apartment was about 30 years old, including appliances, trim, counters, and cabinets.

Oh yeah, that "Outstanding Property" award? It's drawn monthly, and anyone, anywhere can submit a property. Turns out, an "anonymous resident" suggested the Oaks of Heatherwood. It was also nominated six months after the new management company bought the building. Was it submitted by the management themselves, in a case of "tail wags dog?" You decide. Here's the text:

"The staff are kind and keep the building meticulously clean. The property is picturesque, especially with the blooming trees and flowers. They would recommend anyone to live there." Uh-huh. Does that sound like a sales brochure? It's practically a copy of their Craigslist ads!

Although it's not a total slum, I've lived in nicer apartments for the same amount, or even less, and I've had truly friendly, reasonable landlords that were willing to be flexible. As long as there's another option, look a little longer, you'll probably find a place that makes you happier, costs less, or both.

 

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