Dalworth Carpet Cleaning

★★★☆☆

About Dalworth Carpet Cleaning

Categories
  • Carpet & Rug Cleaners

Personal Services

Personal Services
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3.0 2
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will never call this company or recommend them not having any previous experience with flooding I looked to this company for the best recommendation to save my carpet from a recent flood. they came in and used a wet vac. The next day, carpet still soaked. They returned and repeated the same. What they should have recommeded was removal of the carpet to dry properly and removal of the pad to allow the floor to completely dry before treating with a disinfectant for mold. I paid them $175 to do nothing to correct the problem. After a call where they openly admitted that the recommendation should have been made, their offer is a refund of $75. My point in calling them in the first place is to get sound advice as to the correct steps to take. they failed miserably..

1
★☆☆☆☆

will never call this company or recommend them not having any previous experience with flooding I looked to this company for the best recommendation to save my carpet from a recent flood. they came in and used a wet vac. The next day, carpet still soaked. They returned and repeated the same. What they should have recommeded was removal of the carpet to dry properly and removal of the pad to allow the floor to completely dry before treating with a disinfectant for mold. I paid them $175 to do nothing to correct the problem. After a call where they openly admitted that the recommendation should have been made, their offer is a refund of $75. My point in calling them in the first place is to get sound advice as to the correct steps to take. they failed miserably..

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Dalworth Carpet received my feedback that I wasn't quite satisfied with the first cleaning and gave me a call for a second cleaning. The second results were much better.
I appreciate the follow up AND the clean carpet.

5
★★★★★

Dalworth Carpet received my feedback that I wasn't quite satisfied with the first cleaning and gave me a call for a second cleaning. The second results were much better.
I appreciate the follow up AND the clean carpet.

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