The Jewelry Exchange

★★★★☆
  • 100 East Main Street

    Norristown, PA 19401

    Map & Directions
  • 610-292-0200

About The Jewelry Exchange

Categories
  • Jewelry
  • Custom Jewelry
  • Diamonds
  • Jewelry Repair Shops
  • Watches
  • Goldsmiths & Silversmiths
Details
  • Shop Online
  • Wedding Ring Sets
  • Diamonds
  • Jewelry Design
Hours
M-Sa 10am-6pm, Su 12pm-5pm
Emails
  • Customercare@jewelryexchange.com
Year Established
  • 1977
Keywords
  • Diamonds
  • Rings
  • Solitaires
  • Love
  • Engagement rings
  • Necklaces
  • Halo rings
  • Bracelets
  • Diamond rings
  • Loose Diamonds
  • Bridal sets
  • Three stone rings
  • Earrings
  • Gemstone jewelry
  • Diamond bands
  • Gold bands
  • Diamond studs
  • Pendants
Products
  • Rings
  • Engagement Rings
  • Diamond Studs
  • Diamond Solitaires
  • Halo Rings
  • necklaces
Specialties
  • Direct diamond importer
  • Jewelry manufacturer
Payment Options
  • American Express
  • Cash
  • Check
  • Discover
  • Financing
  • MasterCard
  • Traveler's Check
  • Visa
Services
  • Jewelry cleaning
  • Jewelry repair
  • Diamond setting
  • Ring sizing
  • Custom jewelry

Shopping

Shopping
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The Jewelry Exchange

Diamonds, Rings, Pendants, Bracelets, and Much more.

    The Jewelry Exchange's Featured Products.

    Warranty and Repair Services.

    Here at The Jewelry Exchange we offer repair work for jewelry that has been damaged.
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      .

      I bought a diamond ring set in 2002. After about 12 years, some small diamonds around the big stone are loose. When I bring the rings to the store to fix, the store manager would charge me $100 or so. The reason is that I did not go to the

      3
      ★★★★★

      I bought a diamond ring set in 2002. After about 12 years, some small diamonds around the big stone are loose. When I bring the rings to the store to fix, the store manager would charge me $100 or so. The reason is that I did not go to the

      .

      lmao I cant believe the reviews on this site about JE. Funny stuff. I actually did go to the Jewelry Exchange and had a problem with my ring. stuff happens! and when I took it to get a refund, I did actually talk to Marie and she was such

      3
      ★★★★★

      lmao I cant believe the reviews on this site about JE. Funny stuff. I actually did go to the Jewelry Exchange and had a problem with my ring. stuff happens! and when I took it to get a refund, I did actually talk to Marie and she was such

      .

      Going through this store has been the biggest disappointment of my life! I will tell everyone I can to avoid this place. Through facebook, Instagram, Pinterest, word of mouth and any way possible, I will warn people to stay away from the Jewelry Exchange/Factory. Steve at the store is a big rude a$$hole. The customer service is horrible! They treat customers like crap. I will not stop warning people from here on out. The reviews sites are going to be loaded too. Marie at corporate is the most incompetent rude horrible excuse for a human being. She needs to retrained on how to deal with customer complaints and needs an overall attitude adjustment. Marie is a total waste and a big C*NT on top of it.

      1
      ★☆☆☆☆

      Going through this store has been the biggest disappointment of my life! I will tell everyone I can to avoid this place. Through facebook, Instagram, Pinterest, word of mouth and any way possible, I will warn people to stay away from the Jewelry Exchange/Factory. Steve at the store is a big rude a$$hole. The customer service is horrible! They treat customers like crap. I will not stop warning people from here on out. The reviews sites are going to be loaded too. Marie at corporate is the most incompetent rude horrible excuse for a human being. She needs to retrained on how to deal with customer complaints and needs an overall attitude adjustment. Marie is a total waste and a big C*NT on top of it.

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      .

      Going through this store has been the biggest disappointment of my life! I will tell everyone I can to avoid this place. Through facebook, Instagram, Pinterest, word of mouth and any way possible, I will warn people to stay away from the

      3
      ★★★★★

      Going through this store has been the biggest disappointment of my life! I will tell everyone I can to avoid this place. Through facebook, Instagram, Pinterest, word of mouth and any way possible, I will warn people to stay away from the

      .

      Went to look for a setting with band. Saw it on the net but after an hour drive discovered they didn't have it and tried to sell us something else. Very unapologetic and even though not at all busy seemed to have had better things to do.

      3
      ★★★★★

      Went to look for a setting with band. Saw it on the net but after an hour drive discovered they didn't have it and tried to sell us something else. Very unapologetic and even though not at all busy seemed to have had better things to do.

      .

      I was shocked by my terrible and ongoing experience with this place after so many people I work with recommended it. The staff appear knowledgeable and helpful, except they have no idea what they are talking about and will say and do

      3
      ★★★★★

      I was shocked by my terrible and ongoing experience with this place after so many people I work with recommended it. The staff appear knowledgeable and helpful, except they have no idea what they are talking about and will say and do

      .

      A friend of mine asked me to help him sell an engagement ring he no longer needed because my husband's best friend is a GIA-certified jeweler. He gave me both the ring and the receipt for his purchase from Jewelry Exchange.

      The price

      3
      ★★★★★

      A friend of mine asked me to help him sell an engagement ring he no longer needed because my husband's best friend is a GIA-certified jeweler. He gave me both the ring and the receipt for his purchase from Jewelry Exchange.

      The price

      .

      First lets start with the tv add that shows the employees standing in a parking lot waving. The building they are standing in front of is not their show room, who knows what it is. Anyway, drove an hour to get there to find out contrary to

      3
      ★★★★★

      First lets start with the tv add that shows the employees standing in a parking lot waving. The building they are standing in front of is not their show room, who knows what it is. Anyway, drove an hour to get there to find out contrary to

      .

      My husband went here to buy me a gift for our 20th wedding anniversary. He brought home a lovely ring and pair of earrings, the ring just wasn't my style, and I have long hair that I wear down...so I felt that was wasteful when we are on a budget. When we went back to the store, EVERYONE, was willing to help with the exchage, 5 different people showed us different styles, what I liked best is they listened to what was important to ME, and they never said I couldnt find what I wanted in our budget. They showed us single stones ,let us look them over, and after our selection the onsite jeweler made my ring.........I cant say thank you enough for the GREAT PERSONAL SERVICE we had.

      5
      ★★★★★

      My husband went here to buy me a gift for our 20th wedding anniversary. He brought home a lovely ring and pair of earrings, the ring just wasn't my style, and I have long hair that I wear down...so I felt that was wasteful when we are on a budget. When we went back to the store, EVERYONE, was willing to help with the exchage, 5 different people showed us different styles, what I liked best is they listened to what was important to ME, and they never said I couldnt find what I wanted in our budget. They showed us single stones ,let us look them over, and after our selection the onsite jeweler made my ring.........I cant say thank you enough for the GREAT PERSONAL SERVICE we had.

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      .

      We visited the Jewelry Exchange today for a birthday gift. The sales associates were friendly and very knowlegeable. \r
      They are not pushy. They listen to your needs and price target and try to advise on the best bang for the buck.\r
      This

      3
      ★★★★★

      We visited the Jewelry Exchange today for a birthday gift. The sales associates were friendly and very knowlegeable. \r
      They are not pushy. They listen to your needs and price target and try to advise on the best bang for the buck.\r
      This

      .

      These people sell unsuspecting men engagement rings that are flawed! Cloudy, specked and cracked. The man takes it home to his girl friend and sincerely asks her to marry him and she says yes but as soon as she looks at the ring sees it's terrible. He's proud of himself and how is she supposed to tell him that it's awful. They have a No Return Policy and you can only exchange it within 30 days. If that's what they sold him in the first place what can they expect to get in an exchange? They also, don't give any authenticity certification so you might be getting a rock from the parking lot.

      MEN, DON'T SHOP HERE FOR THE MOST IMPORTANT GIFT YOU'LL EVER GIVE YOUR LOVED ONE!!!!

      0
      ★☆☆☆☆

      These people sell unsuspecting men engagement rings that are flawed! Cloudy, specked and cracked. The man takes it home to his girl friend and sincerely asks her to marry him and she says yes but as soon as she looks at the ring sees it's terrible. He's proud of himself and how is she supposed to tell him that it's awful. They have a No Return Policy and you can only exchange it within 30 days. If that's what they sold him in the first place what can they expect to get in an exchange? They also, don't give any authenticity certification so you might be getting a rock from the parking lot.

      MEN, DON'T SHOP HERE FOR THE MOST IMPORTANT GIFT YOU'LL EVER GIVE YOUR LOVED ONE!!!!

      .

      OMG, I was shopping the Jewelry Exchange in Norristown for a diamond, the staff was very friendly, everyone was helpful, my salesperson was Tucker, he was very knowledgable, he showed me a selection of stones, they have a price to fit every budget even mine! ....................the prices were great, again thanks to the entire staff, see you at christmas!

      2
      ★★★★★

      OMG, I was shopping the Jewelry Exchange in Norristown for a diamond, the staff was very friendly, everyone was helpful, my salesperson was Tucker, he was very knowledgable, he showed me a selection of stones, they have a price to fit every budget even mine! ....................the prices were great, again thanks to the entire staff, see you at christmas!

      .

      I went to the Jewelry Exchange to find a anniversary style diamond ring...and hit the jackpot! I left with a beautiful platinum diamond ring with a extra-large round center diamond plus two large round side diamonds on a gorgeous band. The service was excellent; very helpful - without pressuring me. Plus, the cost was much lower than any other place I had shopped at. I am confident that I went to the best place for my ring. Thanks Jewelty Exchange!

      5
      ★★★★★

      I went to the Jewelry Exchange to find a anniversary style diamond ring...and hit the jackpot! I left with a beautiful platinum diamond ring with a extra-large round center diamond plus two large round side diamonds on a gorgeous band. The service was excellent; very helpful - without pressuring me. Plus, the cost was much lower than any other place I had shopped at. I am confident that I went to the best place for my ring. Thanks Jewelty Exchange!

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      .

      they sold me a b.s. diamond, it was practically still in the rough. i didnt know much about diamonds and still dont but i didnt get a certificate for the diamond and was overcharged big time apparently because when i went to get it appraised the guy told me i got ripped off when i told him how much i spent. who knows but the diamond did have a nice black fleck in it. i suggest you bring a magnifing glass and observe carefully anyway you buy a diamond and get a certificate.

      0
      ★☆☆☆☆

      they sold me a b.s. diamond, it was practically still in the rough. i didnt know much about diamonds and still dont but i didnt get a certificate for the diamond and was overcharged big time apparently because when i went to get it appraised the guy told me i got ripped off when i told him how much i spent. who knows but the diamond did have a nice black fleck in it. i suggest you bring a magnifing glass and observe carefully anyway you buy a diamond and get a certificate.

      Cons: they are cons

      .

      My boyfriend purchased a very expensive diamond ring from the jewelry factory September 14th 2008. He was promised the diamond back in his hands and set within 7 to 10 business days. He received the ring today Oct. 23, 2008. Last weekend on our 2 year anniversary he had plans to propose. He lost money on canceling the room and time off from work when he still did not have the ring by Friday afternoon. The Jewelry Factory mailed the ring to the wrong address and did not even bother to put a name on the package, it was going to my boyfriends work. Somehow they sent it to the old address for the business. How would they even get that?? My boyfriend was able to get it at the post office after pleading with them since he didnt have anything with that wrong address on it and there was no name on the package. The salespeople at the Jewelry Factory said it wasnt their fault and were rude about it. How is sending it to the wrong address not their fault? Corporate was even ruder. I would NEVER go back there again and advise everyone to do the same.

      0
      ★☆☆☆☆

      My boyfriend purchased a very expensive diamond ring from the jewelry factory September 14th 2008. He was promised the diamond back in his hands and set within 7 to 10 business days. He received the ring today Oct. 23, 2008. Last weekend on our 2 year anniversary he had plans to propose. He lost money on canceling the room and time off from work when he still did not have the ring by Friday afternoon. The Jewelry Factory mailed the ring to the wrong address and did not even bother to put a name on the package, it was going to my boyfriends work. Somehow they sent it to the old address for the business. How would they even get that?? My boyfriend was able to get it at the post office after pleading with them since he didnt have anything with that wrong address on it and there was no name on the package. The salespeople at the Jewelry Factory said it wasnt their fault and were rude about it. How is sending it to the wrong address not their fault? Corporate was even ruder. I would NEVER go back there again and advise everyone to do the same.

      Message from The Jewelry Exchange

      The Jewelry Exchange, Norristown, PA, is our flagship jewelry store providing the very best deals on diamonds and diamond jewelry. Your perfect and affordable diamond engagement ring awaits you on 100 East Main Street Norristown, PA 19401.

      More about The Jewelry Exchange

      We provide a variety of products including Diamonds, Diamond Jewelry, Rings, Pendants, Earrings, Diamond Studs, Gold Bands, Titanium Bands starting at $29 and much more. Shop Factory Direct and Save.

       

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