Smart & Final Extra!

★☆☆☆☆
  • 864 W Los Angeles Ave

    Moorpark, CA 93021

    Map & Directions
  • 805-523-2136

About Smart & Final Extra!

Hours
Daily 6am-10pm
1.0 2
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The return policy is not acceptable. I was not able to return some of the extra stuff I bought, because I was told it is company's policy.

I do not think I will go there again. Customer service does not exist in this store and keep the customer is not that important.

1
★☆☆☆☆

The return policy is not acceptable. I was not able to return some of the extra stuff I bought, because I was told it is company's policy.

I do not think I will go there again. Customer service does not exist in this store and keep the customer is not that important.

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I used to shop at Smart and Final when they first opened. I am not happy with their meat or dairy and I have had to return my items not just once but twice. Sometimes they don't have enough help there and the lines tend to be pretty long. Some of their so called managers need to understand that customer satisfaction is the key to keeping the customers happy. I now shop at Fresh and Easy for the small things and Costco has never dissapointed me so I will stay loyal to them. I will say that their checkers are very nice and polite though.

1
★☆☆☆☆

I used to shop at Smart and Final when they first opened. I am not happy with their meat or dairy and I have had to return my items not just once but twice. Sometimes they don't have enough help there and the lines tend to be pretty long. Some of their so called managers need to understand that customer satisfaction is the key to keeping the customers happy. I now shop at Fresh and Easy for the small things and Costco has never dissapointed me so I will stay loyal to them. I will say that their checkers are very nice and polite though.

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