Jesse & Sons

★☆☆☆☆

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  • Major Appliance Repair

Home & Garden

Home & Garden
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Gonzales & Associates Building Designers

8546 Broadway St Ste 135 San Antonio, TX

1.0 3
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Horrible Service and "Repair" - The guy showed up right away to fix my refrigerator which wasn't cooling, but all downhill after that. He "fixed" it but after he left, everything in my refrigerator AND freezer froze up and water was leaking inside in the refrigerator side. Also, the temperature adjustment knobs were all out of wack and now my ice maker isn't working and it was perfectly fine before he showed up. When I called him the next day to come back and fix everything properly, he started arguing with me and said I got what I paid for but he would have to order a part (didn't even know my refrigerator model number) and said he would come back out to fix it. Never heard back from him for 2 weeks. When I called him he gave me some song and dance that he checked on the part and it should be in the next day and he would call me back. I reminded him about his 90 day warranty and he said no problem. He never called me back and would not answer my calls or messages I left over the next two weeks. When I finally called him from a different number and he picks up right away. Again another song and dance from him and said he would check on the part. Never heard back from him and would not answer any calls from me or messages. ***Very Shady and dishonest - Stay away from this business***

1
★☆☆☆☆

Horrible Service and "Repair" - The guy showed up right away to fix my refrigerator which wasn't cooling, but all downhill after that. He "fixed" it but after he left, everything in my refrigerator AND freezer froze up and water was leaking inside in the refrigerator side. Also, the temperature adjustment knobs were all out of wack and now my ice maker isn't working and it was perfectly fine before he showed up. When I called him the next day to come back and fix everything properly, he started arguing with me and said I got what I paid for but he would have to order a part (didn't even know my refrigerator model number) and said he would come back out to fix it. Never heard back from him for 2 weeks. When I called him he gave me some song and dance that he checked on the part and it should be in the next day and he would call me back. I reminded him about his 90 day warranty and he said no problem. He never called me back and would not answer my calls or messages I left over the next two weeks. When I finally called him from a different number and he picks up right away. Again another song and dance from him and said he would check on the part. Never heard back from him and would not answer any calls from me or messages. ***Very Shady and dishonest - Stay away from this business***

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I called and they stated they would be out between 8 and 10 the next day...they never showed up and never called. I should have taken heed to the previous review. They didn't even ask about model number so how do you know what parts to bring. I found them in the yellow pages. So hard to find honest help. My suggestion, forget the mom and pop shops...read blogs on your issue.

1
★☆☆☆☆

I called and they stated they would be out between 8 and 10 the next day...they never showed up and never called. I should have taken heed to the previous review. They didn't even ask about model number so how do you know what parts to bring. I found them in the yellow pages. So hard to find honest help. My suggestion, forget the mom and pop shops...read blogs on your issue.

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They came immediately to do a repair on my refrigerator. However, when the repair did not work, it took several calls and appts before they finally showed up. They make appts and do not come. They do not call to cancel. They make up all sorts of excuses for not calling, showing up or returning messages. They finally showed up for a 2nd repair. This again did not work. I have called and set up 2 appointments now and have not heard from them. I would not recommend this company to anyone!

1
★☆☆☆☆

They came immediately to do a repair on my refrigerator. However, when the repair did not work, it took several calls and appts before they finally showed up. They make appts and do not come. They do not call to cancel. They make up all sorts of excuses for not calling, showing up or returning messages. They finally showed up for a 2nd repair. This again did not work. I have called and set up 2 appointments now and have not heard from them. I would not recommend this company to anyone!

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