Encore Motorcars Of Sarasota

★★★★★
  • 6000 S Tamiami Trl

    Sarasota, FL 34231

    Map & Directions
  • 941-922-6337

About Encore Motorcars Of Sarasota

Categories
  • Used Car Dealers
  • Auto Parts & Accessories
  • Automotive Repair

Automotive

Automotive
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The Mercedes was as described by Chris......very trustworthy. A++ seller

5
★★★★★

The Mercedes was as described by Chris......very trustworthy. A++ seller

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John Steinhauser was so helpful and listened to what we needed and he delivered. I will forever be thankful for his work ethic and him caring about what we needed. I am telling all my clients who need cars, John Steinhauser will help you find exactly what you need. We love him. :-)

5
★★★★★

John Steinhauser was so helpful and listened to what we needed and he delivered. I will forever be thankful for his work ethic and him caring about what we needed. I am telling all my clients who need cars, John Steinhauser will help you find exactly what you need. We love him. :-)

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John Steinhauser was knowledgeable thorough and very friendly. I am very satisfied and he answered all my questions. I would highly recommend him and I will return for future purchases.

5
★★★★★

John Steinhauser was knowledgeable thorough and very friendly. I am very satisfied and he answered all my questions. I would highly recommend him and I will return for future purchases.

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Ian was very pleasant to deal with. NOT PUSHY!!!

5
★★★★★

Ian was very pleasant to deal with. NOT PUSHY!!!

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Buying our 2nd Mercedes from Encore was again a pleasure. John Steinhauser once again was true to form. He is knowledge, fair, and his handshake means something. I would highly recommend John to everyone. He is not a salesman, he is a trusted friend. That is why he is salesman year after year.

5
★★★★★

Buying our 2nd Mercedes from Encore was again a pleasure. John Steinhauser once again was true to form. He is knowledge, fair, and his handshake means something. I would highly recommend John to everyone. He is not a salesman, he is a trusted friend. That is why he is salesman year after year.

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Russell Lee was very helpful in showing me the car. He was quite a gentleman.

5
★★★★★

Russell Lee was very helpful in showing me the car. He was quite a gentleman.

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To whom it may concern, John Steinhauser was our associate and he provided courteous service. It was a pleasant experience.
My wife and I would recommend John to anyone. Everyone at Encore treated us as a valued customer.

5
★★★★★

To whom it may concern, John Steinhauser was our associate and he provided courteous service. It was a pleasant experience.
My wife and I would recommend John to anyone. Everyone at Encore treated us as a valued customer.

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John Steinhauser is the most awesome sales rep you can do business with at Encore Motor Cars Sarasota Florida. He and the rest of his team work great in getting you the best deal and I recommend this place highly.

5
★★★★★

John Steinhauser is the most awesome sales rep you can do business with at Encore Motor Cars Sarasota Florida. He and the rest of his team work great in getting you the best deal and I recommend this place highly.

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John Steinhauser did a excellent job showing us cars and listening carefully to our requests. He was great to work with. We would be happy to recommend him and Encore Motorcars to our friends.

5
★★★★★

John Steinhauser did a excellent job showing us cars and listening carefully to our requests. He was great to work with. We would be happy to recommend him and Encore Motorcars to our friends.

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We would like to compliment the staff and management of Encore Motor Cars. We have engaged in sales and service here and are completely satisfied. Our family became customers here back when John was in finance and Steve was in sales. Thank you for everything!

5
★★★★★

We would like to compliment the staff and management of Encore Motor Cars. We have engaged in sales and service here and are completely satisfied. Our family became customers here back when John was in finance and Steve was in sales. Thank you for everything!

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Scott and Robert, the service manager and his assistant treated me with the utmost respect. Thank you! John has always taken good care of us with all our cars we've bought from Encore Motors and I would not buy anywhere else!!
Thanks again!

5
★★★★★

Scott and Robert, the service manager and his assistant treated me with the utmost respect. Thank you! John has always taken good care of us with all our cars we've bought from Encore Motors and I would not buy anywhere else!!
Thanks again!

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The service at Encore Motorcars of Sarasota, Inc. is outstanding, beyond my expectations. My salesperson John was efficient, helpful and answered all my questions in a professional manner. He listened to my requirements and found my "dream car" that meets my needs both financially and emotionally. He also introduced me to the service team that will take good care of the car for years to come. This type of service is rare in todays environment. Thank you!

5
★★★★★

The service at Encore Motorcars of Sarasota, Inc. is outstanding, beyond my expectations. My salesperson John was efficient, helpful and answered all my questions in a professional manner. He listened to my requirements and found my "dream car" that meets my needs both financially and emotionally. He also introduced me to the service team that will take good care of the car for years to come. This type of service is rare in todays environment. Thank you!

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This place is always a very good value, whether for sales or service. I like the way they will tell you the truth about whether a vehicle is ideal for your lifestyle, and they will be working for what you want to find, calling you once it is found. I prefer working with John to going to a brand dealership. Encore builds relationships-not just a sale. Even for service, where they may give you a rental while your vehicle is being serviced.

5
★★★★★

This place is always a very good value, whether for sales or service. I like the way they will tell you the truth about whether a vehicle is ideal for your lifestyle, and they will be working for what you want to find, calling you once it is found. I prefer working with John to going to a brand dealership. Encore builds relationships-not just a sale. Even for service, where they may give you a rental while your vehicle is being serviced.

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Doing business with Encore Motor Cars is always a pleasure. John Steinhauser is a true professional. This is my 5th purchase from Encore and I would highly recommend to anyone looking to purchase a high end vehicle to go to Encore first and ask for John Steinhauser. Also their service department is tops, ask for Scott. Looking forward to driving my new 550 SL.

5
★★★★★

Doing business with Encore Motor Cars is always a pleasure. John Steinhauser is a true professional. This is my 5th purchase from Encore and I would highly recommend to anyone looking to purchase a high end vehicle to go to Encore first and ask for John Steinhauser. Also their service department is tops, ask for Scott. Looking forward to driving my new 550 SL.

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George,
I wanted to drop a quick note to say thank you for the exceptional service provided by your team and John Steinhauser on the purchase of my son's 2013 Jeep. As a 3 of 4 time repeat customer of Encore this experience was special. As you know we were shopping for my son's first car. John took the time to pay attention to my son and not direct his attention to me. He made my son feel important and after deciding on the vehicle John took the time to go over all the features of the vehicle with him. It made for a very memorable experience for my son and you only get that first car once!
Several of the dealerships we visited looked past my son and focused only on me when talking about vehicles. John did not do this.
I will continue to recommend Encore to others in need of a nice pre owned vehicle and will be back to see you when I am ready for something else.
Again my sincere thanks to John and your team.

5
★★★★★

George,
I wanted to drop a quick note to say thank you for the exceptional service provided by your team and John Steinhauser on the purchase of my son's 2013 Jeep. As a 3 of 4 time repeat customer of Encore this experience was special. As you know we were shopping for my son's first car. John took the time to pay attention to my son and not direct his attention to me. He made my son feel important and after deciding on the vehicle John took the time to go over all the features of the vehicle with him. It made for a very memorable experience for my son and you only get that first car once!
Several of the dealerships we visited looked past my son and focused only on me when talking about vehicles. John did not do this.
I will continue to recommend Encore to others in need of a nice pre owned vehicle and will be back to see you when I am ready for something else.
Again my sincere thanks to John and your team.

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Ian was the most professional and courteous salesman I have had the pleasure of dealing with in the last 50 years. It was a delightful experience.

5
★★★★★

Ian was the most professional and courteous salesman I have had the pleasure of dealing with in the last 50 years. It was a delightful experience.

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Excellent experience. Ian was great. Very patient with us in our decision making process. All cars at Encore are top quality and prepped like new. I'm looking forward to my 2009 CLK 350. I hope to do business with Encore again.

5
★★★★★

Excellent experience. Ian was great. Very patient with us in our decision making process. All cars at Encore are top quality and prepped like new. I'm looking forward to my 2009 CLK 350. I hope to do business with Encore again.

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Experience has been top notch with Encore Motorcars. Jon Zarillo was a great help in finding my needs and addressing them in getting me into a vehicle they had. He made sure it was exactly what I was looking for and was there to go above and beyond for me throughout the whole process. Would come here again to purchase a vehicle in the future. Best dealership in Sarasota!

5
★★★★★

Experience has been top notch with Encore Motorcars. Jon Zarillo was a great help in finding my needs and addressing them in getting me into a vehicle they had. He made sure it was exactly what I was looking for and was there to go above and beyond for me throughout the whole process. Would come here again to purchase a vehicle in the future. Best dealership in Sarasota!

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Jon Z was great to work with. Al and Jon both went above and beyond to close the deal. I highly recommend Encore and will go there first for my next used purchase.

5
★★★★★

Jon Z was great to work with. Al and Jon both went above and beyond to close the deal. I highly recommend Encore and will go there first for my next used purchase.

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This is my first experience with Encore Motorcars of Sarasota. I found their website "on line"....called....and received professional service from "all" the staff. I am very pleased with the inspection results and will totally consider buying a vehicle here in the future. Scott and Russell are very informative and accommodating.

5
★★★★★

This is my first experience with Encore Motorcars of Sarasota. I found their website "on line"....called....and received professional service from "all" the staff. I am very pleased with the inspection results and will totally consider buying a vehicle here in the future. Scott and Russell are very informative and accommodating.

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This was the 2nd car we have gotten at Encore with John Steinhauser as the salesman. He has been nothing but helpful with all we wanted to see and ask. Our 1st was a BMW and their service department has been even better over the years with any maintenance or repairs. I would highly recommend them for both purchasing and service.

Pat and Barbara Craven

5
★★★★★

This was the 2nd car we have gotten at Encore with John Steinhauser as the salesman. He has been nothing but helpful with all we wanted to see and ask. Our 1st was a BMW and their service department has been even better over the years with any maintenance or repairs. I would highly recommend them for both purchasing and service.

Pat and Barbara Craven

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I would like to take this opportunity to thank John Steinhauser and all employees of Encore Motorcars of Sarasota for their assistance in my recent purchase of a 2011 Chevrolet Camaro SS convertible.
I have known John for the past two or three years and have gone to the dealership on several occasions in search of a vehicle. John has always been very friendly and accommodating, even though several visits passed before I purchased a vehicle. John was quick to help me in selecting a vehicle that would be of interest to me, as well as within my price range. Moreover, he always encouraged me to test drive a vehicle of my choice and he was most knowledgeable of the vehicle and its features.
John was very helpful, patient and understanding in my quest for a high quality used vehicle. I never felt pressured by John to purchase a vehicle: he was considerate and understanding of my wants and desires with regard to finding the right vehicle. I also found John to be very trustworthy and admired his sense of commitment to everyone important to him, including me as a buyer.
I would highly recommend John Steinhauser to anyone interested in purchasing a high quality used vehicle from Encore Motorcars of Sarasota.

5
★★★★★

I would like to take this opportunity to thank John Steinhauser and all employees of Encore Motorcars of Sarasota for their assistance in my recent purchase of a 2011 Chevrolet Camaro SS convertible.
I have known John for the past two or three years and have gone to the dealership on several occasions in search of a vehicle. John has always been very friendly and accommodating, even though several visits passed before I purchased a vehicle. John was quick to help me in selecting a vehicle that would be of interest to me, as well as within my price range. Moreover, he always encouraged me to test drive a vehicle of my choice and he was most knowledgeable of the vehicle and its features.
John was very helpful, patient and understanding in my quest for a high quality used vehicle. I never felt pressured by John to purchase a vehicle: he was considerate and understanding of my wants and desires with regard to finding the right vehicle. I also found John to be very trustworthy and admired his sense of commitment to everyone important to him, including me as a buyer.
I would highly recommend John Steinhauser to anyone interested in purchasing a high quality used vehicle from Encore Motorcars of Sarasota.

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Ian Roberts was a joy to work with. Very easy going and friendly!

5
★★★★★

Ian Roberts was a joy to work with. Very easy going and friendly!

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Rich Spriggle referred me to John Steinhauser. Encore Motorcars have good service and people.

5
★★★★★

Rich Spriggle referred me to John Steinhauser. Encore Motorcars have good service and people.

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Just writing to state what a great experience I had purchasing a vehicle from Encore Motorcars. I've had my vehicles serviced at Encore for many years. Finally, when the time came to replace one of my vehicles, my salesman John Steinhauser and his associate Russell Lee, stepped up and found me the perfect car. John had kept in constant contact with me during all the years of having my vehicles serviced, so it was an easy and seamless transition to becoming a first time purchaser.

5
★★★★★

Just writing to state what a great experience I had purchasing a vehicle from Encore Motorcars. I've had my vehicles serviced at Encore for many years. Finally, when the time came to replace one of my vehicles, my salesman John Steinhauser and his associate Russell Lee, stepped up and found me the perfect car. John had kept in constant contact with me during all the years of having my vehicles serviced, so it was an easy and seamless transition to becoming a first time purchaser.

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We returned to Encore because John Steinhauser was a fine gentlemen during our first purchase, and now we purchased a second car. Thanks John for looking out for both of us!

5
★★★★★

We returned to Encore because John Steinhauser was a fine gentlemen during our first purchase, and now we purchased a second car. Thanks John for looking out for both of us!

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John Steinhauser at Encore Motorcars has been great to work with. He is very knowledgeable and no pressure.
I would highly recommend John if you are in the market for another car.

5
★★★★★

John Steinhauser at Encore Motorcars has been great to work with. He is very knowledgeable and no pressure.
I would highly recommend John if you are in the market for another car.

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I had been looking at BMW's at other dealerships and let them know I was looking at out the door pricing. I expect a business to make a profit, but I can't stand sales games. Although I knew which vehicle I wanted and had done all of my homework, I was getting juiced. Found the same vehicle here and called. I had limited time and explained my situation to John Zarrillo. When I showed up the car, carfax was waiting for me to test drive. The pricing was fair and there were no haggles. They were great to work with, and I love my new ride.

5
★★★★★

I had been looking at BMW's at other dealerships and let them know I was looking at out the door pricing. I expect a business to make a profit, but I can't stand sales games. Although I knew which vehicle I wanted and had done all of my homework, I was getting juiced. Found the same vehicle here and called. I had limited time and explained my situation to John Zarrillo. When I showed up the car, carfax was waiting for me to test drive. The pricing was fair and there were no haggles. They were great to work with, and I love my new ride.

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I was made to feel relaxed at this dealership. ian was very helpful and explained the features. I actually had an appoinment at another location to test drive a vehicle and decided to stop here on the way...this is the 4th vehicle the family has purchased from encore..this is my first.

5
★★★★★

I was made to feel relaxed at this dealership. ian was very helpful and explained the features. I actually had an appoinment at another location to test drive a vehicle and decided to stop here on the way...this is the 4th vehicle the family has purchased from encore..this is my first.

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Steve,
As you know, this was not my first time buying a car. Over the years, I have dealt with a great number of salesmen. I must say, you have stood out amongst them. I appreciate a salesman that is direct and up front about matters. You really put in the effort and time to make this deal happen and for that, please accept my sincere thanks.

5
★★★★★

Steve,
As you know, this was not my first time buying a car. Over the years, I have dealt with a great number of salesmen. I must say, you have stood out amongst them. I appreciate a salesman that is direct and up front about matters. You really put in the effort and time to make this deal happen and for that, please accept my sincere thanks.

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George,
As you may know, my life was spent in the car business.
It gives me real insight into good, fair and not so good dealers.
Yesterday, I did business with your very unusual high line, used car dealership. First, unlike most, you have a bona fide dealership. Cars and top notch service that charges way below the normal dealer prices. Your technicians are factory trained and ASE certified and have specialized training on specific makes such as Lexus, BMW, M-B and Mazda, just to name a few.
Your selection of pre-owned cars look better than new and I drove home with a neat toy.
I highly recommend the folks at Encore Motorcars and Dick Westby if you are in the market for a fair deal on a used car, far better than most everything Ive seen.

5
★★★★★

George,
As you may know, my life was spent in the car business.
It gives me real insight into good, fair and not so good dealers.
Yesterday, I did business with your very unusual high line, used car dealership. First, unlike most, you have a bona fide dealership. Cars and top notch service that charges way below the normal dealer prices. Your technicians are factory trained and ASE certified and have specialized training on specific makes such as Lexus, BMW, M-B and Mazda, just to name a few.
Your selection of pre-owned cars look better than new and I drove home with a neat toy.
I highly recommend the folks at Encore Motorcars and Dick Westby if you are in the market for a fair deal on a used car, far better than most everything Ive seen.

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We were referred to Encore Motorcars more than two years ago by a friend. Since that time we have had our five foreign cars in the service department on a regular basis.

We find the service truly outstanding! Every member of the staff has been warm, friendly, courteous, accommodating and professional. It is a pleasure to walk through the door. It is as if you are going to visit friends.

When we have problems with the cars, the issues and options are communicated clearly. The problems are then solved with the least amount of disruption to our work schedules.

We have recommended Encore Motorcars to friends and acquaintances and will continue to do so. We know that they will appreciate the level of service they will receive.

We will continue to utilize your service department and Im sure we will purchase vehicles from Encore Motorcars in the future.

Congratulations on a job well done!

5
★★★★★

We were referred to Encore Motorcars more than two years ago by a friend. Since that time we have had our five foreign cars in the service department on a regular basis.

We find the service truly outstanding! Every member of the staff has been warm, friendly, courteous, accommodating and professional. It is a pleasure to walk through the door. It is as if you are going to visit friends.

When we have problems with the cars, the issues and options are communicated clearly. The problems are then solved with the least amount of disruption to our work schedules.

We have recommended Encore Motorcars to friends and acquaintances and will continue to do so. We know that they will appreciate the level of service they will receive.

We will continue to utilize your service department and Im sure we will purchase vehicles from Encore Motorcars in the future.

Congratulations on a job well done!

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Dear Chris,

Thank you making my car buying experience such a pleasure. In 30 years of driving, this was the first time I bought a used car from an unknown entity - and the first time I handled the deal entirely by myself!

This is my third Saab. From finding it online one day to driving home in it the next, I felt complete confidence in my decision to purchase this car from you. Having encountered many shady dealers in my months-long, statewide quest to find the Saab I was looking for, I never questioned the honesty or integrity of Encore Motorcars. The car is as beautiful as it was represented online, and the people at Encore were all very friendly making the buying experience even more pleasant.

Thanks, too, for taking the other car off my hands! I'm looking forward to finding my own road in my "new" car!

Kelly F.

5
★★★★★

Dear Chris,

Thank you making my car buying experience such a pleasure. In 30 years of driving, this was the first time I bought a used car from an unknown entity - and the first time I handled the deal entirely by myself!

This is my third Saab. From finding it online one day to driving home in it the next, I felt complete confidence in my decision to purchase this car from you. Having encountered many shady dealers in my months-long, statewide quest to find the Saab I was looking for, I never questioned the honesty or integrity of Encore Motorcars. The car is as beautiful as it was represented online, and the people at Encore were all very friendly making the buying experience even more pleasant.

Thanks, too, for taking the other car off my hands! I'm looking forward to finding my own road in my "new" car!

Kelly F.

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I love the professionalism coupled with integrity and honesty when it comes with dealing with Encore. Mark Miller has been exceptionally helpful and informative with assisting me with purchasing my second Mercedes SLK. I would definitely refer my friends and family members without hesitation. Thank You and looking forward to doing business again in the future!!

Stephanie Everett Connelly

5
★★★★★

I love the professionalism coupled with integrity and honesty when it comes with dealing with Encore. Mark Miller has been exceptionally helpful and informative with assisting me with purchasing my second Mercedes SLK. I would definitely refer my friends and family members without hesitation. Thank You and looking forward to doing business again in the future!!

Stephanie Everett Connelly

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We just purchased a 2009 BMW 535 xi wagon from Encore Motors and wanted to share they are a reputable dealer in Sarasota selling used high end autos both from their show room (which I did not use personally) and online. We live in Brainerd MN and have been searching for a hard to find BMW 5 series all wheel drive wagon when their site popped up. I googled them and did not get any warning signs so I called and got Chris Barksdale, their online manager for care sales. Chris was very helpful, low pressure and has good follow through. He immediately disclosed that the car had been in an accident but felt it was insignificant as their mechanics thoroughly checked the vehicle out. They also shared the carfax with me. I learned they usually only sell perfect cars but made an exception on this vehicle.

I asked my brother in-law who lives in Sarasota to test drive the car and had an independent mechanic inspect it as negotiations were going smoothly.
Chris worked out all the logistics including transporting the wagon by truck to our door.

Bottom line, I buy almost nothing online, preferring local business and face to face interactions. However, finding the right used car locally is much more difficult and using the web opens many doors. I would not hesitate recommending Encore Motorcars of Sarasota to my family and friends.

Adam R.

5
★★★★★

We just purchased a 2009 BMW 535 xi wagon from Encore Motors and wanted to share they are a reputable dealer in Sarasota selling used high end autos both from their show room (which I did not use personally) and online. We live in Brainerd MN and have been searching for a hard to find BMW 5 series all wheel drive wagon when their site popped up. I googled them and did not get any warning signs so I called and got Chris Barksdale, their online manager for care sales. Chris was very helpful, low pressure and has good follow through. He immediately disclosed that the car had been in an accident but felt it was insignificant as their mechanics thoroughly checked the vehicle out. They also shared the carfax with me. I learned they usually only sell perfect cars but made an exception on this vehicle.

I asked my brother in-law who lives in Sarasota to test drive the car and had an independent mechanic inspect it as negotiations were going smoothly.
Chris worked out all the logistics including transporting the wagon by truck to our door.

Bottom line, I buy almost nothing online, preferring local business and face to face interactions. However, finding the right used car locally is much more difficult and using the web opens many doors. I would not hesitate recommending Encore Motorcars of Sarasota to my family and friends.

Adam R.

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Dan,

I would like to express my gratitude for such a great car buying experience. Every promise made was kept. Dan Ferguson and the whole team went above and beyond my expectations. John Musto really fought for the best F&I deal, what a pro!

I love the car!

Then after buying the car from you I decided to sell you my current car. The team at Encore once again surpassed my expectations. You gave me a fair deal and the car was paid off in days!!

Please pass this on to your manager and let him know that I will be back for the next Porsche! Add me to the list of long term customers!

Thanks again!
Audry and Joseph V.

5
★★★★★

Dan,

I would like to express my gratitude for such a great car buying experience. Every promise made was kept. Dan Ferguson and the whole team went above and beyond my expectations. John Musto really fought for the best F&I deal, what a pro!

I love the car!

Then after buying the car from you I decided to sell you my current car. The team at Encore once again surpassed my expectations. You gave me a fair deal and the car was paid off in days!!

Please pass this on to your manager and let him know that I will be back for the next Porsche! Add me to the list of long term customers!

Thanks again!
Audry and Joseph V.

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I am writing to compliment your dealership and especially John Steinhauser for the great service and professionalism that went far beyond the ordinary. I also would like to compliment Jay and the Service Department.

You are a first class enterprise!

Sincerely,
Michael C.

5
★★★★★

I am writing to compliment your dealership and especially John Steinhauser for the great service and professionalism that went far beyond the ordinary. I also would like to compliment Jay and the Service Department.

You are a first class enterprise!

Sincerely,
Michael C.

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Mr. Guy Lackey and Mr. George Manooshian,

Just a quick note to express to you how wonderful our experience was at Encore Motors!

Besides purchasing a gorgeous SUB, your staff went above and beyond selling a car.

Being a retired car dealer of 35 years, we truly appreciated Mr. John Steinahuser. He is the real deal! Johns personality, honesty and professionalism is exceptional! Not only is he a character, but he has character and that is a rare find these days! Great guy, plain and simple!

Also, John Musto in F&I surpassed our expectations by truly caring about us and wanting the best for us, while doing his job for Encore! You do not find men like that anymore! He is a gem!
You run a great show there and you have made us big fans!

Thank you!
Rhonda & Ron R.

5
★★★★★

Mr. Guy Lackey and Mr. George Manooshian,

Just a quick note to express to you how wonderful our experience was at Encore Motors!

Besides purchasing a gorgeous SUB, your staff went above and beyond selling a car.

Being a retired car dealer of 35 years, we truly appreciated Mr. John Steinahuser. He is the real deal! Johns personality, honesty and professionalism is exceptional! Not only is he a character, but he has character and that is a rare find these days! Great guy, plain and simple!

Also, John Musto in F&I surpassed our expectations by truly caring about us and wanting the best for us, while doing his job for Encore! You do not find men like that anymore! He is a gem!
You run a great show there and you have made us big fans!

Thank you!
Rhonda & Ron R.

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Steve,

I appreciate your quick response to my E Mail regarding the warranty refund. Grow financial has received the $4,780 and credited it to my account.

I again thank you for your customer relationship skills, communication, follow up and attention to detail. During the purchase of the Mercedes you communicated the status of follow up items prior to being asked and all questions and issues were properly answered, or resolved. Your immediate response to my request about the refund credit just further proves your professionalism. This type of communication is critical is all type of business transactions and illustrates that you are an asset to Encore Motors.

Prior to my retirement I was Vice President and General Manager of a Broadcasting Equipment Division at Panasonic. This business included a national sales organization that sold high end video equipment direct and thorough a Dealer Network. The direct sales customers were NBC, CBS, CNN, Hollywood Studios and etc. I only say this to illustrate that I am well aware of what makes a professional sales person.

Best Regards,
Tom M.

5
★★★★★

Steve,

I appreciate your quick response to my E Mail regarding the warranty refund. Grow financial has received the $4,780 and credited it to my account.

I again thank you for your customer relationship skills, communication, follow up and attention to detail. During the purchase of the Mercedes you communicated the status of follow up items prior to being asked and all questions and issues were properly answered, or resolved. Your immediate response to my request about the refund credit just further proves your professionalism. This type of communication is critical is all type of business transactions and illustrates that you are an asset to Encore Motors.

Prior to my retirement I was Vice President and General Manager of a Broadcasting Equipment Division at Panasonic. This business included a national sales organization that sold high end video equipment direct and thorough a Dealer Network. The direct sales customers were NBC, CBS, CNN, Hollywood Studios and etc. I only say this to illustrate that I am well aware of what makes a professional sales person.

Best Regards,
Tom M.

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John,

Love, love, love the car! I have given your card to several people already. One in Particular is Stan Brown, who offered to buy the bug when he saw it in my parking lot. No Dice! Dennis is bringing the key to the Nissan by tomorrow while I get my haircut.

Thanks.
Darby R.

5
★★★★★

John,

Love, love, love the car! I have given your card to several people already. One in Particular is Stan Brown, who offered to buy the bug when he saw it in my parking lot. No Dice! Dennis is bringing the key to the Nissan by tomorrow while I get my haircut.

Thanks.
Darby R.

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Hi Jack,

I am writing to let you know how happy and pleased we are with our purchase of the 2008 Mercedes Benz CLK350 on Dec. 28, 2010. As you know this is our THIRD purchase from Encore motors in the past 5 years.

Our sales person, John Steinhauser, was such a pleasure to work with. He helped us narrow down the search for the type of car that suited us best without any sales pressure at all. Once our decision was made, he constantly stayed in touch with us and the perfect vehicle was found and at a better price than expected!

I also have to tell you that we were astonished to see how your detail shop prepared our car for pick up in a condition that was better than brand new.

We look forward to having the same excellent service that you provided us with our past vehicles.

Bill & Rose

5
★★★★★

Hi Jack,

I am writing to let you know how happy and pleased we are with our purchase of the 2008 Mercedes Benz CLK350 on Dec. 28, 2010. As you know this is our THIRD purchase from Encore motors in the past 5 years.

Our sales person, John Steinhauser, was such a pleasure to work with. He helped us narrow down the search for the type of car that suited us best without any sales pressure at all. Once our decision was made, he constantly stayed in touch with us and the perfect vehicle was found and at a better price than expected!

I also have to tell you that we were astonished to see how your detail shop prepared our car for pick up in a condition that was better than brand new.

We look forward to having the same excellent service that you provided us with our past vehicles.

Bill & Rose

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Hi Chris,

I never before considered buying a used car sight unseen, and in this case I flew in from Houston to inspect the Porsche and drove it home, but I could have saved myself the time and simply had the car shipped to me. It was every bit as nice as described and illustrated in the excellent photographs on eBay. Chris Barksdale promptly answered all of my questions beforehand, arranged for me to be met at the airport, and was a courteous and helpful host during my visit to the dealership. The transaction was completed professionally with a minimum of delay. Ive been enjoying the car ever since, and can thoroughly recommend Encore.

Regards,
Ian A.

5
★★★★★

Hi Chris,

I never before considered buying a used car sight unseen, and in this case I flew in from Houston to inspect the Porsche and drove it home, but I could have saved myself the time and simply had the car shipped to me. It was every bit as nice as described and illustrated in the excellent photographs on eBay. Chris Barksdale promptly answered all of my questions beforehand, arranged for me to be met at the airport, and was a courteous and helpful host during my visit to the dealership. The transaction was completed professionally with a minimum of delay. Ive been enjoying the car ever since, and can thoroughly recommend Encore.

Regards,
Ian A.

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Dear Mr. Manian,

Thanks so much for your courtesy letter concerning client satisfaction. Be assured that in spite of the unusual and unforeseen need to purchase a vehicle, your specialists in patient comfort were perfect. Steve Edward was my savior of the moment, as well as the other auto specialists. You run a caring group and I thank you! Always comforting to be aware of a General Manager.

Sincerely,
Pat R.

5
★★★★★

Dear Mr. Manian,

Thanks so much for your courtesy letter concerning client satisfaction. Be assured that in spite of the unusual and unforeseen need to purchase a vehicle, your specialists in patient comfort were perfect. Steve Edward was my savior of the moment, as well as the other auto specialists. You run a caring group and I thank you! Always comforting to be aware of a General Manager.

Sincerely,
Pat R.

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Dear George,

I wanted to write just a quick note of thanks, for a buying experience that was second to none. Steve Edwards was our sales associate, and if I had to give him a grade on performance it would be A+. Steve went above and beyond our expectations. I never felt pressured, hurried, or like it was just another sale. He made our purchase of our Mercedes GL450 smooth, friendly, and one that would make me tell my friends and neighbors about.

This will not be our last purchase of a vehicle from Encore. From the inventory, to the service, to the purchase, it was the best vehicle purchase experience I have ever had.

Hats off to Encore! Job done in excellence!
Scott S.

5
★★★★★

Dear George,

I wanted to write just a quick note of thanks, for a buying experience that was second to none. Steve Edwards was our sales associate, and if I had to give him a grade on performance it would be A+. Steve went above and beyond our expectations. I never felt pressured, hurried, or like it was just another sale. He made our purchase of our Mercedes GL450 smooth, friendly, and one that would make me tell my friends and neighbors about.

This will not be our last purchase of a vehicle from Encore. From the inventory, to the service, to the purchase, it was the best vehicle purchase experience I have ever had.

Hats off to Encore! Job done in excellence!
Scott S.

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Dear Steve,

Please forgive me that it took so long to write this note to you, to thank you for your very generous gift of a $50 gift card to Flemings! What a wonderful surprise!

I have told everyone what a fabulous car buying experience we had with you and Encore Motor. It was truly a pleasure! I promise we will call you over the summer when it is time to trade in Richards car.

I am thoroughly enjoying my new Mercedes- although Im still on a learning curve with some of the features.

Wishing you the best in 2013. Thank you once again.

Best regards,
Richard and Densi

5
★★★★★

Dear Steve,

Please forgive me that it took so long to write this note to you, to thank you for your very generous gift of a $50 gift card to Flemings! What a wonderful surprise!

I have told everyone what a fabulous car buying experience we had with you and Encore Motor. It was truly a pleasure! I promise we will call you over the summer when it is time to trade in Richards car.

I am thoroughly enjoying my new Mercedes- although Im still on a learning curve with some of the features.

Wishing you the best in 2013. Thank you once again.

Best regards,
Richard and Densi

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Chris,

BMW arrived Wed. at noon and it is everything we had hoped for. Thanks for your support in making this a easy and pleasant experience. Hats off to Encore. I'll be sure to shop Encore first when I begin to look for another auto. in the future.

Len B.

5
★★★★★

Chris,

BMW arrived Wed. at noon and it is everything we had hoped for. Thanks for your support in making this a easy and pleasant experience. Hats off to Encore. I'll be sure to shop Encore first when I begin to look for another auto. in the future.

Len B.

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Hey John,
Sorry I havent written you sooner! I wanted to tell you thank you so much for all your help in buying my new car. When I got it, it was BEAUTIFUL !!! Im so happy driving it. I get compliments on it all the time . You and John M. really made my car buying experience a great one!
Thank you so much again for all you did!

God Bless,
Gloria

5
★★★★★

Hey John,
Sorry I havent written you sooner! I wanted to tell you thank you so much for all your help in buying my new car. When I got it, it was BEAUTIFUL !!! Im so happy driving it. I get compliments on it all the time . You and John M. really made my car buying experience a great one!
Thank you so much again for all you did!

God Bless,
Gloria

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John,
I once again wish to thank you and all the others at Encore that I dealt with in my purchase of a car from your dealership. You all conducted yourself in a very friendly and professional manner in arriving at a purchase price that was fair to both parties. The week before I dealt with three area dealerships whose tactics endeared themselves to that level which deters many buyers from participating in the process. WOW, what a refreshing approach you guys offer.

In fact, I had no intentions of purchasing a vehicle: but, I was so impressed by Matt in your service department for going beyond my expectations in handling an unexpected problem unrelated to the initial reason fHior me bringing my car in I decided to inquire about a car.

You can rest assured that I will recommend Encore to anyone looking for service, at dealership quality, not price or for a quality used car- without reservation.

Regards,
Joe P.

5
★★★★★

John,
I once again wish to thank you and all the others at Encore that I dealt with in my purchase of a car from your dealership. You all conducted yourself in a very friendly and professional manner in arriving at a purchase price that was fair to both parties. The week before I dealt with three area dealerships whose tactics endeared themselves to that level which deters many buyers from participating in the process. WOW, what a refreshing approach you guys offer.

In fact, I had no intentions of purchasing a vehicle: but, I was so impressed by Matt in your service department for going beyond my expectations in handling an unexpected problem unrelated to the initial reason fHior me bringing my car in I decided to inquire about a car.

You can rest assured that I will recommend Encore to anyone looking for service, at dealership quality, not price or for a quality used car- without reservation.

Regards,
Joe P.

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Service,
Because I needed the extra help today I am able to appreciate your commitment to service at a higher level. Thank you for your personable and professional assistance.

Kind regards,
Sandra

5
★★★★★

Service,
Because I needed the extra help today I am able to appreciate your commitment to service at a higher level. Thank you for your personable and professional assistance.

Kind regards,
Sandra

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Hi Dan,

I just want to thank you and your associates for a pleasant buying experience, yesterday.

Everyone, from the business manager to the receptionist and detailer was friendly, helpful, and effecient. I appreciate your professionalism and your going out of your way to assist me in the garage opener mechanism and Bluetooth. You were extremely helpful and I enjoyed working with you!

I would recommend Encore to anyone looking for an exceptional buying experience!

Oh, my sons are extremely happy I did not show up with an Avalon!

Thanks again for making it happen!

Sincerely,
Gale C.

5
★★★★★

Hi Dan,

I just want to thank you and your associates for a pleasant buying experience, yesterday.

Everyone, from the business manager to the receptionist and detailer was friendly, helpful, and effecient. I appreciate your professionalism and your going out of your way to assist me in the garage opener mechanism and Bluetooth. You were extremely helpful and I enjoyed working with you!

I would recommend Encore to anyone looking for an exceptional buying experience!

Oh, my sons are extremely happy I did not show up with an Avalon!

Thanks again for making it happen!

Sincerely,
Gale C.

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1 out of 1 people found this review helpful.

 

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