Princess Bridals

★★★☆☆

About Princess Bridals

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Princess Bridals

200 Fulton St Farmingdale, ME

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3041 Hempstead Tpke Levittown, NY

2.875 8
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I'm shocked at some of the negative comments I see on this board about Princess Bridal. I can honestly say that I went into their salon in January, my salon attendant was absolutely wonderful. The employees could not have been nicer to my family and I! We worked with Terry. She was patient and honest with me. Even when it came to price she assured me she could stay well beneath my budget and still find me the dress of my dreams, and she certainly did (my budget was $2800.) We paid for everything in full that day. I have called since to ask questions on BM dresses and each time they are more then happy to help and quote over the phone. I will admit their shop is not glamorous they need more space and a makeover, but where they saved on decor they save you on your budget. Also, if anyone noticed they won Best Of LI Press 2010.

5
★★★★★

I'm shocked at some of the negative comments I see on this board about Princess Bridal. I can honestly say that I went into their salon in January, my salon attendant was absolutely wonderful. The employees could not have been nicer to my family and I! We worked with Terry. She was patient and honest with me. Even when it came to price she assured me she could stay well beneath my budget and still find me the dress of my dreams, and she certainly did (my budget was $2800.) We paid for everything in full that day. I have called since to ask questions on BM dresses and each time they are more then happy to help and quote over the phone. I will admit their shop is not glamorous they need more space and a makeover, but where they saved on decor they save you on your budget. Also, if anyone noticed they won Best Of LI Press 2010.

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Worst experience. Planning a wedding is stressful enough, the least of a brides worries should be about a bridal shop. Please do not let your loved ones go here. We chose Princess Bridals because they had lower prices. The cost of alterations more than made up for the difference in price. With most bridal shops once they have the down payment you cannot cancel your order. Princess Bridals is well aware of this and use it to their advantage and are very relaxed after they receive your money. Dresses were ordered well in advance and arrived the month of the wedding. The wedding party had to scramble to get alterations done..and every single one of the girls had a problem with the alterations being sloppy/uneven, but it was the week of the wedding so we couldn't fix it. The brides dress arrived in the wrong color(off white and not pure white) but again, too late to fix. I waited 45 minutes for an appointment..and no one even thought to apologize for making me wait.

They told me I had to pay $85 plus tax on the alteration cap. Once I questioned them and asked to speak to a manager..they changed their tune and quickly told me that I did not have to pay a tax. That seems odd being that the girls in the wedding party who did not know about this actually paid the "tax". What do they do with all the extra money people are paying on taxes? Sounds like a scam to me.

1
★☆☆☆☆

Worst experience. Planning a wedding is stressful enough, the least of a brides worries should be about a bridal shop. Please do not let your loved ones go here. We chose Princess Bridals because they had lower prices. The cost of alterations more than made up for the difference in price. With most bridal shops once they have the down payment you cannot cancel your order. Princess Bridals is well aware of this and use it to their advantage and are very relaxed after they receive your money. Dresses were ordered well in advance and arrived the month of the wedding. The wedding party had to scramble to get alterations done..and every single one of the girls had a problem with the alterations being sloppy/uneven, but it was the week of the wedding so we couldn't fix it. The brides dress arrived in the wrong color(off white and not pure white) but again, too late to fix. I waited 45 minutes for an appointment..and no one even thought to apologize for making me wait.

They told me I had to pay $85 plus tax on the alteration cap. Once I questioned them and asked to speak to a manager..they changed their tune and quickly told me that I did not have to pay a tax. That seems odd being that the girls in the wedding party who did not know about this actually paid the "tax". What do they do with all the extra money people are paying on taxes? Sounds like a scam to me.

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Extremely poor customer service in all aspects of their establishment including the owners. My wedding gown was not in when they told me it would be. I'd call & speak with all different people never to receive a helpful associate/supervisor as well as received all sorts of responses. The best was speaking with the supervisor who asked me to hold & could hear ordering an egg sandwich, then returned to tell me he had an issue and had to call me back & never returned my call. My first alterations were less than a week till my wedding. They weren't done right, the boning in the top was crooked & they took the rouging out if the dress! TERRIBLE EXPERIENCE!!

1
★☆☆☆☆

Extremely poor customer service in all aspects of their establishment including the owners. My wedding gown was not in when they told me it would be. I'd call & speak with all different people never to receive a helpful associate/supervisor as well as received all sorts of responses. The best was speaking with the supervisor who asked me to hold & could hear ordering an egg sandwich, then returned to tell me he had an issue and had to call me back & never returned my call. My first alterations were less than a week till my wedding. They weren't done right, the boning in the top was crooked & they took the rouging out if the dress! TERRIBLE EXPERIENCE!!

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1 out of 1 people found this review helpful.

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I have never had an experience as bad as this one. I went there had the girls put the money down on their dresses and everything went down hill from there. They were very rude and unprofessional. There were just so many things that went wrong I cant even get into every details. Just BUYER BEWARE

1
★☆☆☆☆

I have never had an experience as bad as this one. I went there had the girls put the money down on their dresses and everything went down hill from there. They were very rude and unprofessional. There were just so many things that went wrong I cant even get into every details. Just BUYER BEWARE

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1 out of 1 people found this review helpful.

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I decided to try somewhere local for my dress and was reccommended by my friend to make an appt with Princess Bridals for my dress, bridal party dresses and my moms dress. It was great. I was given 100% undivided attention by the amazing sales woman who assisted me. Once I spoke to her letting her know exactly what kind of dress I was looking for and my price budget, she narrowed it down to 3 instantly and I chose one of them. The alterations were perfect and the owner was so nice!! My bridesmaids dresses were tailored perfectly to each of their needs and everyone was very happy. I highly recommend Princess Bridals!!

5
★★★★★

I decided to try somewhere local for my dress and was reccommended by my friend to make an appt with Princess Bridals for my dress, bridal party dresses and my moms dress. It was great. I was given 100% undivided attention by the amazing sales woman who assisted me. Once I spoke to her letting her know exactly what kind of dress I was looking for and my price budget, she narrowed it down to 3 instantly and I chose one of them. The alterations were perfect and the owner was so nice!! My bridesmaids dresses were tailored perfectly to each of their needs and everyone was very happy. I highly recommend Princess Bridals!!

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0 out of 1 people found this review helpful.

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This is the absolute worst bridal store! After they have your money, the employees are rude and unwilling to help, the store itself is small and dirty, the alterations department is disgusting. Do yourself a favor and don't shop here.

1
★☆☆☆☆

This is the absolute worst bridal store! After they have your money, the employees are rude and unwilling to help, the store itself is small and dirty, the alterations department is disgusting. Do yourself a favor and don't shop here.

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1 out of 2 people found this review helpful.

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The wedding dresses at Princess Bridal are gorgeous. The first one I tried on I fell in love with. They have a huge selection. The women are very friendly there and the owner. They made me feel beautiful. I bought my dress right there on the spot. It was everything I ever dreamed about in a dress.

5
★★★★★

The wedding dresses at Princess Bridal are gorgeous. The first one I tried on I fell in love with. They have a huge selection. The women are very friendly there and the owner. They made me feel beautiful. I bought my dress right there on the spot. It was everything I ever dreamed about in a dress.

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0 out of 1 people found this review helpful.

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Bought my mother-of-the-bride gown here and was very pleased. They matched the price I found the gown elsewhere and the service was excellent. Wish their dressing room area would be larger though. Small place and sometimes feel a bit closed in; but if you can get through that you won't be sorry.

4
★★★★☆

Bought my mother-of-the-bride gown here and was very pleased. They matched the price I found the gown elsewhere and the service was excellent. Wish their dressing room area would be larger though. Small place and sometimes feel a bit closed in; but if you can get through that you won't be sorry.

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1 out of 2 people found this review helpful.

 

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