Desitter Tile & Stone Gallery

★★★☆☆
  • 301 W Hillgrove Ave

    La Grange, IL 60525

    Map & Directions
  • 708-352-3536

About Desitter Tile & Stone Gallery

Details
Hours
Mon, Thu: 9:30am - 8:30pm; Tue, Wed, Fri, 9:30am - 5:30pm; Sat, 9am - 5pm; Sun, closed
2.5 2
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Had an absolute awful install job. Huge gaps along the baseboard, cracked the drywall while jamming the carpet down the stairs, just a nightmare. Worse yet was the customer service & sales team. Beyond unacceptable. Sent the same bad installers to fix their awful job. They went into our storage area and cut little strips of the leftover piece of carpet, slapped some glue on it and patched up some (not all) of the gaps. Really?!?! Are you kidding me?!?!
Manager finally called and first question was "So um what room is this carpet in". So nice that you took the time to do your homework before calling the client. Totally unprofessional.
Don't waste your time and money!

1
★☆☆☆☆

Had an absolute awful install job. Huge gaps along the baseboard, cracked the drywall while jamming the carpet down the stairs, just a nightmare. Worse yet was the customer service & sales team. Beyond unacceptable. Sent the same bad installers to fix their awful job. They went into our storage area and cut little strips of the leftover piece of carpet, slapped some glue on it and patched up some (not all) of the gaps. Really?!?! Are you kidding me?!?!
Manager finally called and first question was "So um what room is this carpet in". So nice that you took the time to do your homework before calling the client. Totally unprofessional.
Don't waste your time and money!

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Working with local vendors isn't always easy but with Desitter it was. They worked with me and my client and the installation was perfect. I recommend them to anyone.

4
★★★★☆

Working with local vendors isn't always easy but with Desitter it was. They worked with me and my client and the installation was perfect. I recommend them to anyone.

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