Reynolds Towing Service

★★☆☆☆
  • 1417 W Kenyon Road

    Urbana, IL 61801

    Map & Directions
  • 217-337-0913

About Reynolds Towing Service

Categories
  • Towing Companies
Hours
M-Su 24hr
Emails
  • info@reynoldstowinginc.com
Phones
  • Fax (217-352-9277)
  • Toll Free (800-242-8694)
Year Established
  • 1980
Keywords
  • Light-Duty Towing
  • Medium Duty Towing
  • Heavy Equipment Hualing
  • Heavy Duty Towing
  • Flat Bed Towing
  • Roadside Assistance
  • Tire Change
  • Jump Starts
  • Incident Management
  • Reynolds Towing Service
  • SERVING CHAMPAIGN, IL
  • Serving Urbana, IL
  • “Any Time. Any Place. Any Size.”
Payment Options
  • American Express
  • Discover
  • MasterCard
  • Visa
  • Invoice
  • Cash
Services
  • Light-Duty Towing
  • Medium Duty Towing
  • Heavy Equipment Hualing
  • Flat Bed Towing
  • Roadside Assistance
  • Tire Change
  • Jump Starts
  • Incident Management
  • Impound

Automotive

Automotive
More choices in Urbana:
Resultset_next

Tatman's Towing

810 E Perkins Rd Urbana, AR

Resultset_next

Boulevard Animal Hospital

1212 Parkland Ct Richmond, VA

1.5556 9
Hi! Sign in to let us know how Reynolds Towing Service was?
Write a Review
.

Like other complainer said, if there was an option for no stars I would rate it like that. It is the worst company I have been with. I was visiting my son in U of I and parked my car in a wrong place. My car was towing by this company. Only about 2.5 miles and a couple of hours, this company wanted me to pay $205. The people in the company are extremely rude and they know I have to pay what they want since I have no other choices.

I read a lot of complains about this company over internet, the lot of victims like me were students who have no or very low income, but helpless. This company flagrantly robs money from this vulnerable groups, but, the owner and people in this company don't feel guilty. I feel so badly for American to allow this corrupt company to exist

1
★☆☆☆☆

Like other complainer said, if there was an option for no stars I would rate it like that. It is the worst company I have been with. I was visiting my son in U of I and parked my car in a wrong place. My car was towing by this company. Only about 2.5 miles and a couple of hours, this company wanted me to pay $205. The people in the company are extremely rude and they know I have to pay what they want since I have no other choices.

I read a lot of complains about this company over internet, the lot of victims like me were students who have no or very low income, but helpless. This company flagrantly robs money from this vulnerable groups, but, the owner and people in this company don't feel guilty. I feel so badly for American to allow this corrupt company to exist

Was this review helpful to you?
Ratings_icons Ratings_icons

.

The man I talked to on the phone just hung up on me. Not that he would have helped since when I asked him how long the truck would take to get there he replied: Its dangerous to pull it out in the dark, it will have to wait until tomorrow. The forecast for tomorrow is 8"-12" of snow with ice accumulation starting tonight. Seems odd they would wait until that happened. Use a different towing service, these people are rude and lazy.

1
★☆☆☆☆

The man I talked to on the phone just hung up on me. Not that he would have helped since when I asked him how long the truck would take to get there he replied: Its dangerous to pull it out in the dark, it will have to wait until tomorrow. The forecast for tomorrow is 8"-12" of snow with ice accumulation starting tonight. Seems odd they would wait until that happened. Use a different towing service, these people are rude and lazy.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

If there was an option for no stars I would rate it like that. These people that work there are completely ignorant. The absolute lack of respect and terrible service really reflects why I rated them so low. They need to get an audit by the BBB.

1
★☆☆☆☆

If there was an option for no stars I would rate it like that. These people that work there are completely ignorant. The absolute lack of respect and terrible service really reflects why I rated them so low. They need to get an audit by the BBB.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I just called Reynolds on December 3, 2010 when I needed help with a flat. Service was speedy, the person who responded was competent, professional and friendly, and I found their charge comparable to another service I've used recently in Danville, Illinois, where I live.

I also used Reynolds some years ago when my battery died and received the same competent friendly service.

5
★★★★★

I just called Reynolds on December 3, 2010 when I needed help with a flat. Service was speedy, the person who responded was competent, professional and friendly, and I found their charge comparable to another service I've used recently in Danville, Illinois, where I live.

I also used Reynolds some years ago when my battery died and received the same competent friendly service.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Run by a bunch of rude, uneducated, self-entitled morons who don't even know the law regarding towing in the state of Illinois. Threatened collections when we refused to pay almost 300 bucks for an inoperable car illegal towed from private property worth little more than that. Swore at us when we tried to clean out the car -- told us we couldn't have any personal possessions in the vehicle. That's fine, I know that's the law. Apparently this is the only law they're familiar with. We were simply going to throw all the garbage away and save them the trouble. Guess they like trouble.

1
★☆☆☆☆

Run by a bunch of rude, uneducated, self-entitled morons who don't even know the law regarding towing in the state of Illinois. Threatened collections when we refused to pay almost 300 bucks for an inoperable car illegal towed from private property worth little more than that. Swore at us when we tried to clean out the car -- told us we couldn't have any personal possessions in the vehicle. That's fine, I know that's the law. Apparently this is the only law they're familiar with. We were simply going to throw all the garbage away and save them the trouble. Guess they like trouble.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

The workers where extremely rude and unprofessional. They damaged my vehicle and refused to give me their insurance information. After contacting the owner he agreed to look at my vehicle yet didn't come on the day he stated he would and didn't call the night before or the day of as he said he would. He has not returned my calls since. This company drives around and tows peoples cars at the owners consent, yet the owners have just filled out a bunch of signed complaint forms that they keep on file. The owner doesn't actually call or come in and file a formal complaint. Seems extremely unethical to me. The owner told me on the phone that it isn't against city ordinance or code but i was told by a Champaign Police officer that it is a violation....hmmm we will find out soon

1
★☆☆☆☆

The workers where extremely rude and unprofessional. They damaged my vehicle and refused to give me their insurance information. After contacting the owner he agreed to look at my vehicle yet didn't come on the day he stated he would and didn't call the night before or the day of as he said he would. He has not returned my calls since. This company drives around and tows peoples cars at the owners consent, yet the owners have just filled out a bunch of signed complaint forms that they keep on file. The owner doesn't actually call or come in and file a formal complaint. Seems extremely unethical to me. The owner told me on the phone that it isn't against city ordinance or code but i was told by a Champaign Police officer that it is a violation....hmmm we will find out soon

Was this review helpful to you?
Ratings_icons Ratings_icons

.

They charged $150 to tow my car 4 blocks. They deserve to be in jail for this kind of theft. I plan to despute this charge and file a compaint with the city of Champaign for price gouging. $150 for 20 minutes of work sounds like the type of busiess I need to be in.

1
★☆☆☆☆

They charged $150 to tow my car 4 blocks. They deserve to be in jail for this kind of theft. I plan to despute this charge and file a compaint with the city of Champaign for price gouging. $150 for 20 minutes of work sounds like the type of busiess I need to be in.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I've Delt with reynolds towing before and i must say i dont like their service. phone person was nice but the tow person was very rude. Expensive too.

PROS: nice lip service. speedy
CONS: nice lip service. strange expensive prices. rudeness

2
★★☆☆☆

I've Delt with reynolds towing before and i must say i dont like their service. phone person was nice but the tow person was very rude. Expensive too.

PROS: nice lip service. speedy
CONS: nice lip service. strange expensive prices. rudeness

Was this review helpful to you?
Ratings_icons Ratings_icons

.

This company has no idea what they are doing. they were incompetent and rude, if you are looking to have your car towed, I suggest you go to Tatmans.

1
★☆☆☆☆

This company has no idea what they are doing. they were incompetent and rude, if you are looking to have your car towed, I suggest you go to Tatmans.

Was this review helpful to you?
Ratings_icons Ratings_icons

Message from Reynolds Towing Service

In business since 1980, our customer-first approach has ear-marked us as high-ranking among law enforcement agencies, insurance providers, and motorists throughout Central Illinois. Reynolds Towing was established out of the demand for quick and reliable towing services throughout Champaign and Piatt County areas and beyond. We are qualified to accommodate all your emergency and unplanned needs.



With a mission to increase road safety for motorists throughout Champaign, Urbana, Mahomet, Monticello, Rantoul, and neighboring localities, we continue to apply proven strategies and logistics towards every road-side recovery and towing call. Our goal is to maintain the status as an industry leader in providing towing, recovery and parking enforcement services, all while consistently setting new standards for safety, quality, and responsiveness. We can handle ALL of your towing & road side assistance needs from recovery tows to large equipment hauling – near and far. Welcome to Reynolds Towing Service. Since 1980 we have been providing professional towing and recovery service to Central Illinois. We provide a variety of services; including towing, transport, emergency recovery, road assistance, heavy duty rollovers and equipment hauling. We can handle emergency load transfers in our onsite loading docks. We stand by the our motto Any Time, Any Place, Any Size. Over the past 31 years, we have worked with multiple Law Enforcement Agencies, Corporations, Dealerships, Motor clubs and the general motoring public. Reynolds Towing Service is fully bonded, insured, and can proudly provide countless references upon request. Please take a moment to browse through our site to learn more about our company and what we can do for you. If you have any questions or comments, please feel free to contact us at 800-242-8694. We look forward to hearing from you. As a proud member of the Towing & Recovery Association of America (TRAA), Professional Towing and Recovery Operators of Illinois (PTROI), Illinois Better Business Bureau and the Campaign County Chamber of Commerce, we pride ourselves on prompt, courteous service and customer satisfaction, as depicted by our motto: “Any Time. Any Place. Any Size.” The unexpected breakdown or tire blow out happens; sometimes when we least expect it to. When it does happen, know that Reynolds Towing will be there to meet you on any major highway or side street and to get you up and running again. Commercial fleet agencies throughout Illinois and beyond count on us to respond to roadside emergencies that their operators might be involved in. With a growing fleet of trucks and coverage throughout Central Illinois, we're always on our way to you. Tire change, jump starts, you name it, we’ve got you covered!





* General Towing (Light, Medium & Heavy Duty Towing) Local & Long Distance

* Roadside Assistance Jump Starts – Tire Changes – Winching – Lockouts

* Tire changes, winch outs, jump starts and lockouts.

* Equipment Hauling Specialized In The Movement Of Oversized Equipment

* Accidents & Recovery Let us Worry About It

* Dropdeck (lowboy) and Landoll Trailers Large Accidents & Heavy Equipment

* Load Transfers Let Us Transfer Your Load

* Flatbed Service The Move Without The Miles

* Relocation Service Let Us Remove Your Unwanted Vehicles

* Most Major Auto Clubs Cross Country, Geico, Road America & More Location

Yext PowerListings

 

Wait, you're the expert.

If you've been to or used Reynolds Towing Service, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review