Kern Mattress Outlet

★★★☆☆
Hottest Deals for Mattresses, Foundations & Box Springs in Central Illinois! Call Kern Mattress Outlet 309-533-7971; We're Always Under You!
40.5132 -88.9773
Map and Directions to Kern Mattress Outlet

309-452-7477

300 N Beech St

Normal, IL

61761

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Reviews 1 - 8 of 8.
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Kern mattress is a well kept secret!!
Almost did not go to this store because other reviews, BUT I am so glad I bought my bed and couch from kerns. Save $240 when bought like new Sealy mattress, queen size & couch was only $80.
They delivered same day for free!! They took $30 off my bill when they purchase a dresser I was trying to give away!! How cool is that!!
Don't know much about bad reviews, I did save/make like $300.00, sooo KMO gets 5 stars

5
★★★★★

Kern mattress is a well kept secret!!
Almost did not go to this store because other reviews, BUT I am so glad I bought my bed and couch from kerns. Save $240 when bought like new Sealy mattress, queen size & couch was only $80.
They delivered same day for free!! They took $30 off my bill when they purchase a dresser I was trying to give away!! How cool is that!!
Don't know much about bad reviews, I did save/make like $300.00, sooo KMO gets 5 stars

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They do not run a good business AT ALL. I called them to have them purchase a king mattress since I had purchased a new one. Daniel- the owner's son- took my information and said someone would be at my home last Friday, 4/25 between 3pm-5pm. Needless to say NO ONE ever showed up or called. So I called on Monday and they said they didn't recall ever getting a call and not sure what happened. So Kerry- the owner- scheduled to come out on Tuesday at 5pm. I called Tuesday at 4:45pm to confirm that someone was going to be out and turns out they "Forgot about me". They then rescheduled me for Wednesday at 4:45pm for sure. Now at 4:25 on Wednesday I call to confirm that someone is on their way and I was told that the delivery driver had left at 3 to make his last delivery and was coming to my place after.

1
★☆☆☆☆

They do not run a good business AT ALL. I called them to have them purchase a king mattress since I had purchased a new one. Daniel- the owner's son- took my information and said someone would be at my home last Friday, 4/25 between 3pm-5pm. Needless to say NO ONE ever showed up or called. So I called on Monday and they said they didn't recall ever getting a call and not sure what happened. So Kerry- the owner- scheduled to come out on Tuesday at 5pm. I called Tuesday at 4:45pm to confirm that someone was going to be out and turns out they "Forgot about me". They then rescheduled me for Wednesday at 4:45pm for sure. Now at 4:25 on Wednesday I call to confirm that someone is on their way and I was told that the delivery driver had left at 3 to make his last delivery and was coming to my place after.

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.

As per the title this mattress shop is pretty useless. First I would approve of what other users said of the shop, the staff are pretty rude and are not pleasant. The specific sales person who was trying to sell the mattress and furniture was very rude and was shouting at the top of his voice as though he was in some bar talking to people. Then with regard to the furniture they are not good at all, they do not keep the furniture in good condition, mainly the used couches, some of the couches that I saw were clearly drenched in rain and wet, and they sell these couches at cheap prices,, not sure what to say. I had ordered for a few mattresses and few other furnitures also, asked them clean the mattresses, furntiures and the couches, when it was delivered, nothing was cleaned, the furnitures namely the chairs, a 4-seater sofa all came in pathetic condition, with the sofa being wet and unclean. The delivery guy, also the same thing, was shouting at the top of his voice and they thought that is good customer service. Rude customer service and unclean shop, I would recommend looking elsewhere at other pawn shops if you are shopping for used furniture. Also the sales guy was also trying to flirt with my girl friend. Useless.
For the service that I rendered I am giving them a 0 star, would not like to give even a single star, but the system is not letting me to give 0 star so I am giving 1.

1
★☆☆☆☆

As per the title this mattress shop is pretty useless. First I would approve of what other users said of the shop, the staff are pretty rude and are not pleasant. The specific sales person who was trying to sell the mattress and furniture was very rude and was shouting at the top of his voice as though he was in some bar talking to people. Then with regard to the furniture they are not good at all, they do not keep the furniture in good condition, mainly the used couches, some of the couches that I saw were clearly drenched in rain and wet, and they sell these couches at cheap prices,, not sure what to say. I had ordered for a few mattresses and few other furnitures also, asked them clean the mattresses, furntiures and the couches, when it was delivered, nothing was cleaned, the furnitures namely the chairs, a 4-seater sofa all came in pathetic condition, with the sofa being wet and unclean. The delivery guy, also the same thing, was shouting at the top of his voice and they thought that is good customer service. Rude customer service and unclean shop, I would recommend looking elsewhere at other pawn shops if you are shopping for used furniture. Also the sales guy was also trying to flirt with my girl friend. Useless.
For the service that I rendered I am giving them a 0 star, would not like to give even a single star, but the system is not letting me to give 0 star so I am giving 1.

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.

I work for this company, I need to write a review for one reason. They are awesome. I loved the experience and have learned alot. The company is young, maybe a tad-bit inexperienced, and still improving, but what they do is outstanding. They sell used beds and furniture which helps everyone who cant afford High-End or are on tight budgets. They work with the Baby Fold helping single moms out. Also have seen many friendly discounts on alot of receipts. I recommend them to anyone who needs a bed and hope they keep growing.

5
★★★★★

I work for this company, I need to write a review for one reason. They are awesome. I loved the experience and have learned alot. The company is young, maybe a tad-bit inexperienced, and still improving, but what they do is outstanding. They sell used beds and furniture which helps everyone who cant afford High-End or are on tight budgets. They work with the Baby Fold helping single moms out. Also have seen many friendly discounts on alot of receipts. I recommend them to anyone who needs a bed and hope they keep growing.

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0 out of 1 people found this review helpful.

.

I bought a King Stearns & Foster Double Pillowtop mattress with boxsprings for $290.00. I got a King bed frame for $30.00. The same mattress set with bed frame would have cost me $1425.00 across town. I saved over a $1000.00! I am so excited! The staff at Kern Mattress Outlet also gave me free delivery! I highly recommend you purchase your next bed from Kern Mattress Outlet and Save a TON OF MONEY$$$$$$$$$$$$$$$$$$$$$!

5
★★★★★

I bought a King Stearns & Foster Double Pillowtop mattress with boxsprings for $290.00. I got a King bed frame for $30.00. The same mattress set with bed frame would have cost me $1425.00 across town. I saved over a $1000.00! I am so excited! The staff at Kern Mattress Outlet also gave me free delivery! I highly recommend you purchase your next bed from Kern Mattress Outlet and Save a TON OF MONEY$$$$$$$$$$$$$$$$$$$$$!

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0 out of 1 people found this review helpful.

.

First of all very rude staff. It was our first visit and we asked couple of questions on mattress and couches (like quality, delivery & price). We checked couple of furniture and it was way to overly charged and dirty. We event didn't ask for discount, we took few furniture without any negotiation. But he lost his temperament and acted rudely.

BE AWARE BEFORE PURCHASING ANYTHING FROM 'EM!

1
★☆☆☆☆

First of all very rude staff. It was our first visit and we asked couple of questions on mattress and couches (like quality, delivery & price). We checked couple of furniture and it was way to overly charged and dirty. We event didn't ask for discount, we took few furniture without any negotiation. But he lost his temperament and acted rudely.

BE AWARE BEFORE PURCHASING ANYTHING FROM 'EM!

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1 out of 1 people found this review helpful.

.

The Kern Mattress Outlet is a great place to purchase items for your college student housing. We purchased a new full mattress set and two used chests of drawers. Kerry helped me pick out the items, explained the differences between the mattresses and which ones would be best for us. His prices were below area retailers and he delivers. He was friendly and professional. He will buy back the items I purchased at the end of the school year next year if we don't want to move them! Don't let the appearance of the store keep you from buying. Go in and look! Meet Kerry and see what he has to say. Also, read the letters sent by area charities to thank him for his donations!

4
★★★★☆

The Kern Mattress Outlet is a great place to purchase items for your college student housing. We purchased a new full mattress set and two used chests of drawers. Kerry helped me pick out the items, explained the differences between the mattresses and which ones would be best for us. His prices were below area retailers and he delivers. He was friendly and professional. He will buy back the items I purchased at the end of the school year next year if we don't want to move them! Don't let the appearance of the store keep you from buying. Go in and look! Meet Kerry and see what he has to say. Also, read the letters sent by area charities to thank him for his donations!

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0 out of 2 people found this review helpful.

.

Don't purchase any stuff from this store. First of all very rude and uneducated staff. It was our first visit and we asked couple of questions on mattress (like quality & price and difference), he lost his temperament and behave very rudely.

We checked couple of mattress and it is used and no use condition.

1
★☆☆☆☆

Don't purchase any stuff from this store. First of all very rude and uneducated staff. It was our first visit and we asked couple of questions on mattress (like quality & price and difference), he lost his temperament and behave very rudely.

We checked couple of mattress and it is used and no use condition.

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2 out of 2 people found this review helpful.