Abc Electronics Svc Corp

★★★☆☆
  • 101 Lincoln Pkwy

    East Rochester, NY 14445

    Map & Directions
  • 585-248-0560

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3.3333 3
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The Good: cleaned a defective selector switch on a stereo such that it now works, and did it quickly.
The Bad: did not do what I asked or what they said they would do (i.e., replace the switch, which already had been cleaned without improvement by another shop) and did not make it clear how much it would cost.
The Ugly: first implied that any misunderstanding was my fault.
Overall: the switch now works, and they eventually were willing to compromise on the price.

1
★★★☆☆

The Good: cleaned a defective selector switch on a stereo such that it now works, and did it quickly.
The Bad: did not do what I asked or what they said they would do (i.e., replace the switch, which already had been cleaned without improvement by another shop) and did not make it clear how much it would cost.
The Ugly: first implied that any misunderstanding was my fault.
Overall: the switch now works, and they eventually were willing to compromise on the price.

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Everyone was very friendly. The TV repairman was very knowledgeable. He not only fixed my TV but he also hooked up my cable box differently and the picture is now better than ever. I would not hesitate to call them again...

2
★★★★★

Everyone was very friendly. The TV repairman was very knowledgeable. He not only fixed my TV but he also hooked up my cable box differently and the picture is now better than ever. I would not hesitate to call them again...

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The tech that came to our house told us one thing, and we were very happy w/ the amount of time he told us it would take to be fixed. The TV was taken to the shop on a Mon. Friday my husband stopped in to ask about the progress. He was told they haven't found the problem yet. Then 20 min. later they called my husband and said they found the problem. The TV hadn't even been looked at til my husband stopped in. I then called to get all the info. from the customer service rep and was told one thing, and my husband another. So the following week I called to follow up and was told another thing. We would have never brought our TV to ABC Electronics if we new it would take almost 3 weeks before we'd get it back. Jeff was not honest, or trustworthy with what he was telling us. I would not recommend this company if you are in a hurry to get your product back asap.

1
★★☆☆☆

The tech that came to our house told us one thing, and we were very happy w/ the amount of time he told us it would take to be fixed. The TV was taken to the shop on a Mon. Friday my husband stopped in to ask about the progress. He was told they haven't found the problem yet. Then 20 min. later they called my husband and said they found the problem. The TV hadn't even been looked at til my husband stopped in. I then called to get all the info. from the customer service rep and was told one thing, and my husband another. So the following week I called to follow up and was told another thing. We would have never brought our TV to ABC Electronics if we new it would take almost 3 weeks before we'd get it back. Jeff was not honest, or trustworthy with what he was telling us. I would not recommend this company if you are in a hurry to get your product back asap.

 

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