Majestic Pet Hotel & Boutique

★★☆☆☆
  • 1913 NASA Road 1

    Seabrook, TX 77586

    Map & Directions
  • 281-474-1244

About Majestic Pet Hotel & Boutique

Categories
Hours
Monday - Friday: 7am to 6pm Saturday: 9am to 5pm Sunday: 3pm to 5pm
Reservations
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Pets & Animals

Pets & Animals
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If I did not have to give a star I would not.

Avoid Majestic Pets!

After boarding our 12 year old rat terrier with Majestic Pets on NASA Parkway for one week in May 2013, she lost 30% of her six pounds... with her ribs showing, was non-responsive to voice commands, and very confused and lethargic. I was never notified and questioned her condition; they reviewed their records and found no notation of anything unusual. It is unconscionable that Majestic Pets staff did not notice her weight loss or lethargic behavior, as it was extreme and very noticable to the untrained eye.

I immediately took Ruffles to Dr. Huber, who evaluated her and performed surgury to remove both overies, which were ready to burst from infection. He stayed to care for her throughout the night.... even feeding her part of his dinner when she woke from surgery. He advised that she would not have lived another 24 hours. How fortunate she was boarded for only one week!

Later, as a courtesy when apprising Dr. Adams that she might consider re-educating her techs on how to better observe animals in their care to note concerns for evaluation, she stood by her tech's notes that nothing was amiss. After sharing facts regarding Ruffles' severe medical condition, not even an apology was given. The need for the procedure was not due to the lack of care at Mejestic Pets; however, had I not picked her up and sought immediate medical attention from a competent vet for her severe condition, she would have died in the care of an incompentent vet tech, who neglected to notice her dramatic medical decline!

I will never board with Mejestic Pets, nor will I ever use Dr. Adams for vet care!

1
★☆☆☆☆

If I did not have to give a star I would not.

Avoid Majestic Pets!

After boarding our 12 year old rat terrier with Majestic Pets on NASA Parkway for one week in May 2013, she lost 30% of her six pounds... with her ribs showing, was non-responsive to voice commands, and very confused and lethargic. I was never notified and questioned her condition; they reviewed their records and found no notation of anything unusual. It is unconscionable that Majestic Pets staff did not notice her weight loss or lethargic behavior, as it was extreme and very noticable to the untrained eye.

I immediately took Ruffles to Dr. Huber, who evaluated her and performed surgury to remove both overies, which were ready to burst from infection. He stayed to care for her throughout the night.... even feeding her part of his dinner when she woke from surgery. He advised that she would not have lived another 24 hours. How fortunate she was boarded for only one week!

Later, as a courtesy when apprising Dr. Adams that she might consider re-educating her techs on how to better observe animals in their care to note concerns for evaluation, she stood by her tech's notes that nothing was amiss. After sharing facts regarding Ruffles' severe medical condition, not even an apology was given. The need for the procedure was not due to the lack of care at Mejestic Pets; however, had I not picked her up and sought immediate medical attention from a competent vet for her severe condition, she would have died in the care of an incompentent vet tech, who neglected to notice her dramatic medical decline!

I will never board with Mejestic Pets, nor will I ever use Dr. Adams for vet care!

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Horrible! I did my do diligence and thought I had picked the best place for my Dottie, I was wrong.
Prior to moving to this area I had a dog sitter for my old girl (15 year old 50lb mix), so I was a little nervous about leaving her somewhere.
She stayed in a luxury sweet and we placed her bed as well as her favorite blanket, dog dish mat and food and water bowls in her room. Upon picking her up 5 days later, I was shocked. I took it upon myself to go into the back where her suite was, as I looked through the glass door, she lay there on her pillow bed which was stained and laying in or about their cheap thin bed. The only other items in the room were two metal feed bowls. Once Dottie noticed me she tried to stand and walk forward, wobbling from one side to another (she does this after long periods of inactivity and extremely hard surfaces).
I entered the room at which point she attempted to escape out the door, shaking with an extreme amount of loose hair sitting on her.
I ask the attendant where her things were and why they were not in her room, she lied to my face and said the items where gathered earlier in the day for her departure.
Dotties favorite blanket did not have a hair on it, should it have been left in her room it would have been covered and stained like the sad condition of her pet bed.
Apparently the establishment closes at 6pm during the week and the dogs are not taken out until at least 7am the next morning, on the weekends it's even longer. My house trained, almost 16 year old, baby was forced to soil her room and any bedding that was in it, her hair was falling out and she literally lost 5lbs while in their "care" from Tuesday to Sunday.
If I could press formal charges I would, I am reporting them to a local organization.

1
★☆☆☆☆

Horrible! I did my do diligence and thought I had picked the best place for my Dottie, I was wrong.
Prior to moving to this area I had a dog sitter for my old girl (15 year old 50lb mix), so I was a little nervous about leaving her somewhere.
She stayed in a luxury sweet and we placed her bed as well as her favorite blanket, dog dish mat and food and water bowls in her room. Upon picking her up 5 days later, I was shocked. I took it upon myself to go into the back where her suite was, as I looked through the glass door, she lay there on her pillow bed which was stained and laying in or about their cheap thin bed. The only other items in the room were two metal feed bowls. Once Dottie noticed me she tried to stand and walk forward, wobbling from one side to another (she does this after long periods of inactivity and extremely hard surfaces).
I entered the room at which point she attempted to escape out the door, shaking with an extreme amount of loose hair sitting on her.
I ask the attendant where her things were and why they were not in her room, she lied to my face and said the items where gathered earlier in the day for her departure.
Dotties favorite blanket did not have a hair on it, should it have been left in her room it would have been covered and stained like the sad condition of her pet bed.
Apparently the establishment closes at 6pm during the week and the dogs are not taken out until at least 7am the next morning, on the weekends it's even longer. My house trained, almost 16 year old, baby was forced to soil her room and any bedding that was in it, her hair was falling out and she literally lost 5lbs while in their "care" from Tuesday to Sunday.
If I could press formal charges I would, I am reporting them to a local organization.

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1 out of 1 people found this review helpful.

.

I have not boarded an animal here but I have been in and it is very clean with a friendly atmosphere. The animals that I have seen look very happy and well taken care of.

5
★★★★★

I have not boarded an animal here but I have been in and it is very clean with a friendly atmosphere. The animals that I have seen look very happy and well taken care of.

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0 out of 1 people found this review helpful.

 

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