Plush Hair Studio

★★★★☆
  • 1214 J St

    Modesto, CA 95354

    Map & Directions
  • 209-527-7587

About Plush Hair Studio

Categories

Personal Services

Personal Services
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Christina Rosales DOES BEAUTIFUL work & always greats with a SMILE!\r
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The Entire Staff are ALL Friendly and cater to their clients!\r
\r
GREAT LOCATION & ATMOSPHERE!

3
★★★★★

Christina Rosales DOES BEAUTIFUL work & always greats with a SMILE!\r
\r
The Entire Staff are ALL Friendly and cater to their clients!\r
\r
GREAT LOCATION & ATMOSPHERE!

.

I've been going to the same salon for almost 8 years and thought it was time for a change. I had lunch near Plush and thought the decor was cute as I walked past so I called to make an appointment. I talked with Erika, the owner, and we set up an appointment. I arrived a few minutes early, but was told she had stepped out. I waited for nearly half an hour (only because I was reading a good magazine). No Erika. As I left one of the other stylists apologized, which was nice, but wasn't her fault or responsibility.

Now I know things come up and I can understand that, but there was no call to let me know and to reschedule. Nothing. Not even an apology later that day, which I consider just plain rude, not to mention poor customer service.

Anyone can make a salon cute and hip, but for me that's not enough if a person isn't treated decently.

0
★☆☆☆☆

I've been going to the same salon for almost 8 years and thought it was time for a change. I had lunch near Plush and thought the decor was cute as I walked past so I called to make an appointment. I talked with Erika, the owner, and we set up an appointment. I arrived a few minutes early, but was told she had stepped out. I waited for nearly half an hour (only because I was reading a good magazine). No Erika. As I left one of the other stylists apologized, which was nice, but wasn't her fault or responsibility.

Now I know things come up and I can understand that, but there was no call to let me know and to reschedule. Nothing. Not even an apology later that day, which I consider just plain rude, not to mention poor customer service.

Anyone can make a salon cute and hip, but for me that's not enough if a person isn't treated decently.

Pros: Cute interior

Cons: parking, customer service

 

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