Enchante Salon Et Day Spa

★★★★☆

About Enchante Salon Et Day Spa

3.8235 17
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I love going to Gretel. She always does a good job on my hair. I am aware they have moved from their location on Saltzman. She is now on Hall St at the Jet Salon pass the Hall Street grill. I miss the last location it was so close to my house. However, I'm loving the new location. It is big and airy and lot's of natural light. I totally recommend her for all of your haircare needs. She is my number one color specialist!
Call her 503-617-0399

2
★★★★★

I love going to Gretel. She always does a good job on my hair. I am aware they have moved from their location on Saltzman. She is now on Hall St at the Jet Salon pass the Hall Street grill. I miss the last location it was so close to my house. However, I'm loving the new location. It is big and airy and lot's of natural light. I totally recommend her for all of your haircare needs. She is my number one color specialist!
Call her 503-617-0399

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I went in to have hilights done, and all they did was gossip and talk about ex employees and customers. One lady had her hair done, and after she left they started talking about her! Totally unprofessional.

0
★☆☆☆☆

I went in to have hilights done, and all they did was gossip and talk about ex employees and customers. One lady had her hair done, and after she left they started talking about her! Totally unprofessional.

Cons: Long waits, rude staff, gossip

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My husband purchased a gift certificate for my birthday. I had a haircut/color, European facial and waxing services. I absolutely love this salon!
The staff was very professional, talented and the prices were reasonable.
I am definitely a returning customer and have already scheduled my next appointments! Thank you!

2
★★★★★

My husband purchased a gift certificate for my birthday. I had a haircut/color, European facial and waxing services. I absolutely love this salon!
The staff was very professional, talented and the prices were reasonable.
I am definitely a returning customer and have already scheduled my next appointments! Thank you!

Pros: Professional staff, reasonable prices, not "pushy"

Cons: None

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I went to the so called "spa" for a day of pampering and was unable to relax...the walls are so thin that while you are getting a massage or a facial you can hear all that is going on, and the owner talks so loud and so trashy I couldn't relax at all..I heard her talking about previous employees (gossiping in a negative context) with her clientele, and basically made the entire experience sour for me. this is not a spa, it is a hair neighborhood hair salon claiming to be a spa but with no spa essence...the place is a joke. If your in for gossip go, otherwise beware.

0
★☆☆☆☆

I went to the so called "spa" for a day of pampering and was unable to relax...the walls are so thin that while you are getting a massage or a facial you can hear all that is going on, and the owner talks so loud and so trashy I couldn't relax at all..I heard her talking about previous employees (gossiping in a negative context) with her clientele, and basically made the entire experience sour for me. this is not a spa, it is a hair neighborhood hair salon claiming to be a spa but with no spa essence...the place is a joke. If your in for gossip go, otherwise beware.

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I am a returning customer after finding Enchante on citysearch. I was so pleased with the salon updates and redecoration and well as the positive and welcoming attitude of all the employees. I yet again, felt completely relaxed and pampered. It is so nice to be welcomed into a salon and receive such GREAT services! The spa package was well worth the pampering that I needed and to relax me from my stressful work.

2
★★★★★

I am a returning customer after finding Enchante on citysearch. I was so pleased with the salon updates and redecoration and well as the positive and welcoming attitude of all the employees. I yet again, felt completely relaxed and pampered. It is so nice to be welcomed into a salon and receive such GREAT services! The spa package was well worth the pampering that I needed and to relax me from my stressful work.

Pros: Prompt, Inviting, Quality services

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Purchased a gift certificate for my wife and she was very happy. She's a regular at Enchante' and has always appreciated the staff's courteous, professional attitudes. Very talented staff!

2
★★★★★

Purchased a gift certificate for my wife and she was very happy. She's a regular at Enchante' and has always appreciated the staff's courteous, professional attitudes. Very talented staff!

Pros: Great Service, Professional, Atmosphere

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I purchased a package for my wife's birthday. She scheduled - they cancelled an hour before her appointment. We rescheduled for two weeks later and showed up on time. The staff kept saying it'll be just a few more minutes (for 40 minutes). They knew how long it would be but wouldn't tell her. Finally after 45 minutes, she became more insistent on knowing the wait time and they were very rude and told her if she didn't like it, she could leave. So she did. Turns out they put a "regular" in her slot and expected her to wait an hour.

I called to find out what happened. The owner was extremely rude and hung up on me. Poor quality service is understandable. Blatant rudeness and "I don't care about your business" attitude is never acceptable. We give them 4 thumbs down and only wish we had more thumbs.

0
★☆☆☆☆

I purchased a package for my wife's birthday. She scheduled - they cancelled an hour before her appointment. We rescheduled for two weeks later and showed up on time. The staff kept saying it'll be just a few more minutes (for 40 minutes). They knew how long it would be but wouldn't tell her. Finally after 45 minutes, she became more insistent on knowing the wait time and they were very rude and told her if she didn't like it, she could leave. So she did. Turns out they put a "regular" in her slot and expected her to wait an hour.

I called to find out what happened. The owner was extremely rude and hung up on me. Poor quality service is understandable. Blatant rudeness and "I don't care about your business" attitude is never acceptable. We give them 4 thumbs down and only wish we had more thumbs.

Pros: close to home, open weekends

Cons: extremely rude, start late, rude while waiting

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This salon is now out of business as the owner ran it into the ground and didn't care about her employees or her clients.

0
★☆☆☆☆

This salon is now out of business as the owner ran it into the ground and didn't care about her employees or her clients.

Pros: parking, friendly staff, open

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I've gotten a few pedicures here and the service has always been excellent. Gretel is great. They need to redecorate their pedicure area - it's getting kind of dumpy and looks unkept. It's pretty unorganized and doesn't look as clean and relaxing as you would like spa to be. They also need to add another full size massage chair so that two friends can do pedi's side-by-side. Also, be prepared to wait, seems like 50% of the time they are behind.

2
★★★★☆

I've gotten a few pedicures here and the service has always been excellent. Gretel is great. They need to redecorate their pedicure area - it's getting kind of dumpy and looks unkept. It's pretty unorganized and doesn't look as clean and relaxing as you would like spa to be. They also need to add another full size massage chair so that two friends can do pedi's side-by-side. Also, be prepared to wait, seems like 50% of the time they are behind.

Pros: great staff & service

Cons: unorganized products, dingy pedi area

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We had a bridal shower there for my new sister-in-law and we all had a great time! We all were able to schedule the services we wanted and the staff put up tables for us in the back room and let us bring food and wine to create a real party atmosphere. It was so much fun we plan on getting together again as a group and having a spa day!

2
★★★★★

We had a bridal shower there for my new sister-in-law and we all had a great time! We all were able to schedule the services we wanted and the staff put up tables for us in the back room and let us bring food and wine to create a real party atmosphere. It was so much fun we plan on getting together again as a group and having a spa day!

Pros: Fun,Friendly Staff, Relaxed Atmosphere

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The first time I went to Enchante I took advantage of one the great package deals that they offered. I was treated to half a day of pampering!! Tere gave me a great pedicure and manicure!!! Gretel did my hair exactly how I wanted it! They were very personable and I highly recommend their services!

2
★★★★★

The first time I went to Enchante I took advantage of one the great package deals that they offered. I was treated to half a day of pampering!! Tere gave me a great pedicure and manicure!!! Gretel did my hair exactly how I wanted it! They were very personable and I highly recommend their services!

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absolutely fabulous!!!!! the service is awesome, the staff is extremely knowledgeable and friendly. They offer every service, they always run great specials and you really get more for your money! I definitely recommend these girls. You can spend your day here and be totally spoiled!

2
★★★★★

absolutely fabulous!!!!! the service is awesome, the staff is extremely knowledgeable and friendly. They offer every service, they always run great specials and you really get more for your money! I definitely recommend these girls. You can spend your day here and be totally spoiled!

Pros: parking, atmosphere, prices

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I have to say that this was one of my most pleasant salon experiences ever. Which came truly as a surprise after a frusterating experience with a nearby salon. I came in only to have a highlight, cut and eyebrow waxing, and I was pampered the entire time. Tere is extremely knowleagable, excellent with color and product, with an all important attention to detail. She was an absolute delight! I am so glad to have found a place to have all my beauty needs met. I will be back!

2
★★★★★

I have to say that this was one of my most pleasant salon experiences ever. Which came truly as a surprise after a frusterating experience with a nearby salon. I came in only to have a highlight, cut and eyebrow waxing, and I was pampered the entire time. Tere is extremely knowleagable, excellent with color and product, with an all important attention to detail. She was an absolute delight! I am so glad to have found a place to have all my beauty needs met. I will be back!

Pros: Excellent Service, Attention to Detail, Nice Decor

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Great place and people! Talk about pampering. Would recommend to anyone!

2
★★★★★

Great place and people! Talk about pampering. Would recommend to anyone!

Pros: Professional, Courteous, Comfortable

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Very cool place. Not much into the upper crust salon scene, but on business in Portland I needed a badly botched frost fixed and they took me right in without an appointment, even though they were quite busy. The owner managed to not only fix me, but did a better job of any stylist or barber before. She was fun and interesting and clearly detailed-oriented. The staff was very friendly but not over bearing. Definitely a good experience.

2
★★★★★

Very cool place. Not much into the upper crust salon scene, but on business in Portland I needed a badly botched frost fixed and they took me right in without an appointment, even though they were quite busy. The owner managed to not only fix me, but did a better job of any stylist or barber before. She was fun and interesting and clearly detailed-oriented. The staff was very friendly but not over bearing. Definitely a good experience.

Pros: courteous, customer satisfaction, highly skilled

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I love the personal attention I get at Enchante. The staff is warm and friendly and I always look FABULOUS when I leave. It's not like getting your hair done....it is like visiting friends!

2
★★★★★

I love the personal attention I get at Enchante. The staff is warm and friendly and I always look FABULOUS when I leave. It's not like getting your hair done....it is like visiting friends!

Pros: Flexabilty, Talent, Good listeners

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I was very disappointed by the service. The owner worked on my highlights and they turned out terrible. I showed her an earlier picture with me with highlights and asked her to duplicate them. They turned out a different color and you could barely tell I had them. When I called and asked her to correct them, she refused, saying that that's what we had talked about, even though I had shown her a picture so that there would be no lack of understanding. Also, the atmosphere is somewhat unprofessional, the owner wears short shorts that are inappropriate for a workplace. However, the other employees were professionally dressed and courteous.

1
★★☆☆☆

I was very disappointed by the service. The owner worked on my highlights and they turned out terrible. I showed her an earlier picture with me with highlights and asked her to duplicate them. They turned out a different color and you could barely tell I had them. When I called and asked her to correct them, she refused, saying that that's what we had talked about, even though I had shown her a picture so that there would be no lack of understanding. Also, the atmosphere is somewhat unprofessional, the owner wears short shorts that are inappropriate for a workplace. However, the other employees were professionally dressed and courteous.

Pros: nice decor, good parking

Cons: rude, expensive, not worth value

 

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