My friend purchased 4 groupons for pedicures and passed it on to me as a gift. These deals expire December 31, 2010. I called and was disappointed to learn that they were booked through the end of the year so could not honor this deal. They said "no extension past the 31st." quite rudely. So, in other words, the deal was not honored. They offered me a free glass of wine or mimosa in January with a paid mani or pedi (my friend already paid for 4!). If they have no availability appointments through the end of the year,then basically my friend lost out on the money he spent. I asked for either an extension on the service or a refund for my friend. They said I had to contact Groupon if I wanted my friend to have a refund. Which I made contact and within one-hour Groupon replied and said they would refund the money...no problem. Groupon is reviewing the deal and will work on providing better deals for their customers. It's amazing how one company can put a damper on customer service like Sweet Life Nails, yet another like Groupon really honors the people that they service. I'm sorry to say that me and my 3 friends will not be going to Sweet Life to experience the spa, but I will let everyone know when I find a better place that can take care of their customers in an appropriate manner. I hate public negative reviews like this, but I thought it was beneficial for anyone else that purchased the Groupon and was disappointed by not receiving this service because Sweet Life could not honor the deal. Please email Groupon and they will take care of you
At Sweet Life Nail Bar & Lounge you can get a very reasonably priced manicure, pedicure, or mani-pedi and enjoy a glass of wine or a mimosa at the same time. They now also serve coffee. Bring a friend and relax while being pampered. I prefer the pedicure, which lasts a long time. I've had trouble with the manicure, which seems to weaken my nails. Be sure to call ahead for an appointment, especially on weekends.
Very comfortable, friendly staff, clean, good music
Everyone was very friendly
Diversity!! :) Very friendly staff
The atmosphere, hospitality, and great service. You guys always do such a great job!
Love the decor & how relaxed the chairs are very different from other salons :0)
Did a great job. She was very personable. Love the green concept of the salon and loved the services. Great drinks & Atmosphere
Service was fantastic! Loved my pedi.
Comfy! smells wonderful. great techs
lovely ambiance, great selection of polish colors. Mary gave a wonderful pedicure.
It was a great first experince. Loved how my feet felt after all of it. It was great.
v. cute decor, technicians were friendly and warm, and you participated in Groupon!
Super cute atmosphere, very friendly staff. Loved the fun cocktails
Doesn't smell like chemicals! Relaxed ladies atmosphere. Friendly staff and co-patrons- feels like relaxing with girlfriends. More late hours for those of us who work 8-6