Creme de la Creme

★★★☆☆
  • 299 Walton Road Bishops Gate Center

    Mount Laurel, NJ 08054

    Map & Directions
  • 877-567-0604

About Creme de la Creme

Hours
Mon - Fri 6:00 am - 8:00 pm, Sat 6:00 am - 7:00 pm, Sun Closed

Education

Education
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3.0 2
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There is no doubt that this is one of the best - if not THE best - preschool in the area. It is very expensive but you get what you pay for. I love that I can put my kids in a uniform every morning instead of having to think about what to put them in. They also feed the children breakfast, snacks and lunch. They have an actual CHEF who prepares the food. Not to mention the facility is clean, organized, and quiet. They aren't babysitters, which other preschools basically are. It's a school.

5
★★★★★

There is no doubt that this is one of the best - if not THE best - preschool in the area. It is very expensive but you get what you pay for. I love that I can put my kids in a uniform every morning instead of having to think about what to put them in. They also feed the children breakfast, snacks and lunch. They have an actual CHEF who prepares the food. Not to mention the facility is clean, organized, and quiet. They aren't babysitters, which other preschools basically are. It's a school.

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My personal observations, which caused us to switch:
1. Caught a couple of teachers yelling at infants and toddlers...
2. Caught state ratio requirements being violated several times
3. Their Video surveillance is nice, but when I went to monitor my son during lunch, one of the head teachers went to the room and INFORMED my son's teacher that his Mom is watching!
4. The director failed to keep our name confidential when we filed a complaint against a teacher - needless to say, we felt VERY uneasy leaving our child with that teacher who KNEW we had a problem with her.
5. Our son's teacher lied about what our son actually did on the daily reports, or how much he actually ate each day!! (she would just mark off 100% of EVERYTHING, when I knew my son wouldn't even touch some of that food at home; moreover, the markings would be different (not 100%) when a substitute teacher would come, who was more honest about the markings... when I asked the teacher how is it even possible that our son eats everything?; from then on, the markings became a bit more random...). Moreover, the SAME activities are copy-pasted on each child's daily log... even if he didn't participate!! (we were late a couple of days and for sure missed a class... yet the activity was still copied)... makes you wonder about the remaining items on the log...
6. My off-schedule pick-ups usually always results in my son walking around in a poopy diaper. So they don't really follow the "change BM diaper IMMEDIATELY" rule either... which resulted in my son getting severe rashes many days (when I questioned, they didn't know why... they always apply diaper rash ointment to perhaps cover up their negligence).
7. I tasted my son's snack a few times, and more than once, the snacks were stale!! ... which makes me wonder about the food that's served during lunch...
Without a doubt, this place is very convenient (no need to bring diapers, wipes, food, etc)... they also have a very nice curriculum setup even from infant classes. BUT, this place is totally overloaded with kids. The staff is NOT kid friendly and is overworked! (My son's teacher started crying one day due to being overwhelmed!!). I would definately NOT recommend this place for infants and toddlers (although, I have to say that Ms. Tiffany in infants is the most caring teacher I've ever met!... so not ALL teachers are rude and unprofessional). Perhaps the elder classes are a bit better??
Our last nail was when we tried to pull our son out for three months due to a surprise visit from his grandparents. The directors showed zero cooperation and told us we HAD to give a 30 day notice and our money for the rest of the month wouldn't be refunded. I understand that adhering to policies is crucial, but WE had been cooperating with THEIR state violations and problems NUMEROUS times. Them not cooperating with our ONE special need clearly showed their lack of interest in doing business with us... or maybe they thought we weren't planning on returning anyways and so only cared to make the most money from us as they could??
My suggestion is to NOT get overly impressed by their high ceilings, fish ponds, water park, etc. You're leaving your most precious belonging with them. The last thing you want is to leave your child with someone who is overworked, unprofessional, may lie to you about your child's day, etc. Other daycares are smaller, don't have a fireplace at the entrance, or a barber shop... but in the end of the day, you just want a caregiver who is there to hold and love your child when he cries, feed him, change him and correctly report to you about your child's day. These ground requirements are NOT provided at Creme (to the best of MY experience)... so what's the use of paying high $$? Our son is MUCH happier in the new facility that we've moved to.

1
★☆☆☆☆

My personal observations, which caused us to switch:
1. Caught a couple of teachers yelling at infants and toddlers...
2. Caught state ratio requirements being violated several times
3. Their Video surveillance is nice, but when I went to monitor my son during lunch, one of the head teachers went to the room and INFORMED my son's teacher that his Mom is watching!
4. The director failed to keep our name confidential when we filed a complaint against a teacher - needless to say, we felt VERY uneasy leaving our child with that teacher who KNEW we had a problem with her.
5. Our son's teacher lied about what our son actually did on the daily reports, or how much he actually ate each day!! (she would just mark off 100% of EVERYTHING, when I knew my son wouldn't even touch some of that food at home; moreover, the markings would be different (not 100%) when a substitute teacher would come, who was more honest about the markings... when I asked the teacher how is it even possible that our son eats everything?; from then on, the markings became a bit more random...). Moreover, the SAME activities are copy-pasted on each child's daily log... even if he didn't participate!! (we were late a couple of days and for sure missed a class... yet the activity was still copied)... makes you wonder about the remaining items on the log...
6. My off-schedule pick-ups usually always results in my son walking around in a poopy diaper. So they don't really follow the "change BM diaper IMMEDIATELY" rule either... which resulted in my son getting severe rashes many days (when I questioned, they didn't know why... they always apply diaper rash ointment to perhaps cover up their negligence).
7. I tasted my son's snack a few times, and more than once, the snacks were stale!! ... which makes me wonder about the food that's served during lunch...
Without a doubt, this place is very convenient (no need to bring diapers, wipes, food, etc)... they also have a very nice curriculum setup even from infant classes. BUT, this place is totally overloaded with kids. The staff is NOT kid friendly and is overworked! (My son's teacher started crying one day due to being overwhelmed!!). I would definately NOT recommend this place for infants and toddlers (although, I have to say that Ms. Tiffany in infants is the most caring teacher I've ever met!... so not ALL teachers are rude and unprofessional). Perhaps the elder classes are a bit better??
Our last nail was when we tried to pull our son out for three months due to a surprise visit from his grandparents. The directors showed zero cooperation and told us we HAD to give a 30 day notice and our money for the rest of the month wouldn't be refunded. I understand that adhering to policies is crucial, but WE had been cooperating with THEIR state violations and problems NUMEROUS times. Them not cooperating with our ONE special need clearly showed their lack of interest in doing business with us... or maybe they thought we weren't planning on returning anyways and so only cared to make the most money from us as they could??
My suggestion is to NOT get overly impressed by their high ceilings, fish ponds, water park, etc. You're leaving your most precious belonging with them. The last thing you want is to leave your child with someone who is overworked, unprofessional, may lie to you about your child's day, etc. Other daycares are smaller, don't have a fireplace at the entrance, or a barber shop... but in the end of the day, you just want a caregiver who is there to hold and love your child when he cries, feed him, change him and correctly report to you about your child's day. These ground requirements are NOT provided at Creme (to the best of MY experience)... so what's the use of paying high $$? Our son is MUCH happier in the new facility that we've moved to.

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