Lamb Roadside Assistance

★★★☆☆

About Lamb Roadside Assistance

Automotive

Automotive
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Called at 11 am. Called every hour until 4:30pm. The last guy I talked to said I was not on the schedule! And they could not tow me because they did not have a truck available. Very poor service.

1
★☆☆☆☆

Called at 11 am. Called every hour until 4:30pm. The last guy I talked to said I was not on the schedule! And they could not tow me because they did not have a truck available. Very poor service.

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Woke up and my car wouldn't start. There was a severe storm last night and power was out everywhere. All traffic signals were out. It took the guy from Lamb roadside assistance 2 hours to het here but that isn't his fault since traffic was backed up. This gentleman was very polite, courteous, he got the job done quickly, and even apologized for taking so long to get here despite the fact that I had expected it to take him longer to arrive. I am impressed with the service I received. Fortunately I didn't have to wait the 2 hours on the side of the road like other reviewers which lends to my positive review.

5
★★★★★

Woke up and my car wouldn't start. There was a severe storm last night and power was out everywhere. All traffic signals were out. It took the guy from Lamb roadside assistance 2 hours to het here but that isn't his fault since traffic was backed up. This gentleman was very polite, courteous, he got the job done quickly, and even apologized for taking so long to get here despite the fact that I had expected it to take him longer to arrive. I am impressed with the service I received. Fortunately I didn't have to wait the 2 hours on the side of the road like other reviewers which lends to my positive review.

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I was at weight watchers today signing up. After the meeting I went to my car and it would not start. I noticed I left my dome light on. I called my AARP road side assiantance number for help. They told me it would be 60 min before someone could get there. I had no choice but to wait. Thank God I did not have to wait the 60 min. A guy was there within 25 min of my call. The driver jumped my car and told me to let it run for about 10 min. Then he noticed my tire was low so he put air in my tire while I let the car run. The service was wonderful and the drive was very nice to me I even gave him a $10 tip I wish I had more to give him, because it was worth it. THANKS LAMB ROADSIDE!!

5
★★★★★

I was at weight watchers today signing up. After the meeting I went to my car and it would not start. I noticed I left my dome light on. I called my AARP road side assiantance number for help. They told me it would be 60 min before someone could get there. I had no choice but to wait. Thank God I did not have to wait the 60 min. A guy was there within 25 min of my call. The driver jumped my car and told me to let it run for about 10 min. Then he noticed my tire was low so he put air in my tire while I let the car run. The service was wonderful and the drive was very nice to me I even gave him a $10 tip I wish I had more to give him, because it was worth it. THANKS LAMB ROADSIDE!!

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My situation mirrored the customer above. I have a motor club membership and needed a jump. They called Lamb. It was 8:55am. I was told a truck would arrive at my house in 70 minutes. 1 1/2 hrs later I called and was told that because of "traffic" it would be another 45 minutes. (I live in downtown chicago, even with traffic it shouldn't take 1 1/2 to go anywhere).
60 minutes later I called and was told it would be another 25 minutes because they were having "driver problems."
I cancelled the jump and called another company.

1
★☆☆☆☆

My situation mirrored the customer above. I have a motor club membership and needed a jump. They called Lamb. It was 8:55am. I was told a truck would arrive at my house in 70 minutes. 1 1/2 hrs later I called and was told that because of "traffic" it would be another 45 minutes. (I live in downtown chicago, even with traffic it shouldn't take 1 1/2 to go anywhere).
60 minutes later I called and was told it would be another 25 minutes because they were having "driver problems."
I cancelled the jump and called another company.

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I have signature auto club and needed a jump start yesterday, so I called and they hired Lamb Roadside Asstistance to do the job stating it would be a 70 min wait. I said ok, so 75 mins later the automated system calls back and asks of they got there, I say NO, they contacted the provider (Lamb) who said 15 more mins. I waited 15 more mins, called back, they called Lamb who said 10 more mins, waited 10 more mins and this time when I called back I asked for a supervisor and demanded they re-dispatch the call. They did and the other company said 30 mins and guess what they showed up in 22 mins. Then Lamb arrived and started yelling, screaming, and swearing at me cause I called someone else.

Lets see if it 16 degrees outside and your stranded in your car with no HEAT are you realy going to wait around for a company that gives the run around. All in all it took Lamb 3 hours to get there when they said it would be 70 mins.

Do your self a favor and call someone else.

PS, NO IT WAS NOT SNOWING the day I called it was a bright sunny 16 degree December day!

1
★☆☆☆☆

I have signature auto club and needed a jump start yesterday, so I called and they hired Lamb Roadside Asstistance to do the job stating it would be a 70 min wait. I said ok, so 75 mins later the automated system calls back and asks of they got there, I say NO, they contacted the provider (Lamb) who said 15 more mins. I waited 15 more mins, called back, they called Lamb who said 10 more mins, waited 10 more mins and this time when I called back I asked for a supervisor and demanded they re-dispatch the call. They did and the other company said 30 mins and guess what they showed up in 22 mins. Then Lamb arrived and started yelling, screaming, and swearing at me cause I called someone else.

Lets see if it 16 degrees outside and your stranded in your car with no HEAT are you realy going to wait around for a company that gives the run around. All in all it took Lamb 3 hours to get there when they said it would be 70 mins.

Do your self a favor and call someone else.

PS, NO IT WAS NOT SNOWING the day I called it was a bright sunny 16 degree December day!

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I have only praise for Lamb! My husband and I were heading to the airport when we encountered a flat tire. We had to get to the airport, my husband's grandmother was not doing well. She is 93 y/o. I communicated this to Lamb and they were there in minutes. We made it to the airport in time, I have nothing but praise for Lamb!

5
★★★★★

I have only praise for Lamb! My husband and I were heading to the airport when we encountered a flat tire. We had to get to the airport, my husband's grandmother was not doing well. She is 93 y/o. I communicated this to Lamb and they were there in minutes. We made it to the airport in time, I have nothing but praise for Lamb!

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Absolutely terrible service. Rude, late, not willing to help. Save yourself the headache. Do not use.

1
★☆☆☆☆

Absolutely terrible service. Rude, late, not willing to help. Save yourself the headache. Do not use.

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