MHC Kenworth - Durham

★☆☆☆☆
A nation-wide network of truck dealerships spanning 100+ locations in 16 states offering sales, leasing, parts, service, body shop, financing and more
  • 3600 Interworth Drive

    Durham, NC 27704

    Map & Directions
  • 919-682-5481

Automotive

Automotive
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I have a W4500 with a landscape body that broke down after 56,000 miles. It was determined that the problem was a warranty issue, so it went to Cooper Kenworth in Raleigh, NC for repair. My truck stayed in their shop for over 4 weeks. I had very little communication with them, and when I was able to talk with someone I got alot of run arround and excuses. I dealt with Lou, Robert Hendersen, manager, and Wendy Marshall, the Isuzu rep. The sad thing is that I finally got the truck back 2 weeks ago and the belts were squeaking and I had to add coolant. I also have some broken weld work on the body of the truck. I would never recommend Cooper Kenworth.

1
★☆☆☆☆

I have a W4500 with a landscape body that broke down after 56,000 miles. It was determined that the problem was a warranty issue, so it went to Cooper Kenworth in Raleigh, NC for repair. My truck stayed in their shop for over 4 weeks. I had very little communication with them, and when I was able to talk with someone I got alot of run arround and excuses. I dealt with Lou, Robert Hendersen, manager, and Wendy Marshall, the Isuzu rep. The sad thing is that I finally got the truck back 2 weeks ago and the belts were squeaking and I had to add coolant. I also have some broken weld work on the body of the truck. I would never recommend Cooper Kenworth.

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