Dinks Restaurant

★★★☆☆
  • 2080 N Palm Canyon Dr

    Palm Springs, CA 92262

    Map & Directions
  • 760-327-7676

About Dinks Restaurant

Categories
Hours
Mon. - Sun. 11am - 2pm

Food

Food
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2.5 2
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We really tried. When Dinks opened we frequented the place. We had heard all of the stories of incidents the first week and decided to see for ourselves. We enjoyed the ambience, great food and service. We had dinner on the average of 11 - 12 times a month. Then my DP became a host there and was terminated when the retaurant manager sexually harrassed him and he refused. We reported this to the general manager and received a round of deadening silence. We continued to eat there until the new restaurant manager complained about us sitting at a table and not ordering. Had the waiter come to the table, we would have been happy to do so. After failing to get his attention I went to the table he was serving and told him we wanted to order. The manager was so discourteous that we paid for our dinner and took it home.

We tried again a few other times, to no avail. We had hoped things had changed.

On New Years day, my DP went for a steak sandwich as he was starved. after suffering a concussion falling in the shower . He was also unsteady on his feet. He sat at the bar. The bartender (definitely not a lady #1) saw that he was off balance and assumed he was drunk. He explained what had happened and when she became belligertnt, he asked to see the manager. The response was a string of expletives and he was told to leave and not come back.

Tonight was the last straw. We took my 95 year old mother out for the first time since she had a stroke in February. We were seated on time but could hold no conversation because of the entertainment being so loud. My drink was served with something green on the lip of the glass. Instead of sending a new drink, the server removed what it was. Mom ordered a medium rare prime rib. When it was brought to the table it looked well done. I asked the person delivering it if it was medium rare and he said "how does it look". I raised my voice and said I" don't care how it looks, is it medium rare?" I then took a knife and cut into it to find it well done. I was furius as this was not the first time. The hostess Mary, who I will refer to as "not a lady #2", came over and asked me not to yell. My voice was raised but I was not yelling. She then asked what else my mother would like inasmuch as at 8:00 on a Saturday night, with the restaurant 1/3 full, they had only that one piece. It would have been so much simpler had the server stated that there was no medium rare piece, as most places would do, instead of trying to dump leftovers on an old lady.

When we were leaving my mother inadvertantly carried her napkin in her lap in her wheelchair and Mary ran after her yelling "you have our napkin, you have our napkin" as if my mom had stolen the crown jewels. Unfortunately I responded with language that I am sorry for. However no one can treat my family - mom or DP with anything less than respect and expect civility from me.

Enough is enough. The owner, Denny, is a very nice man. Unfrortunately his staff does not serve him well.

This restaurant can show as much attitude and unprofessionalism as it likes and it is up to the customer to either take it or go elsewhere. I recommend that before showing that attitude, the place should rise to the level of Jack-in-the-Box. This is the last restaurant that should show attitude. It is truly a shame that a great concept, a beautiful place, good food, a nice owner and, SOME, really wonderful staff have to suffer from mismanagement and some snobby and hostile workers. Like many other patrons, that was my last meal there.

0
★☆☆☆☆

We really tried. When Dinks opened we frequented the place. We had heard all of the stories of incidents the first week and decided to see for ourselves. We enjoyed the ambience, great food and service. We had dinner on the average of 11 - 12 times a month. Then my DP became a host there and was terminated when the retaurant manager sexually harrassed him and he refused. We reported this to the general manager and received a round of deadening silence. We continued to eat there until the new restaurant manager complained about us sitting at a table and not ordering. Had the waiter come to the table, we would have been happy to do so. After failing to get his attention I went to the table he was serving and told him we wanted to order. The manager was so discourteous that we paid for our dinner and took it home.

We tried again a few other times, to no avail. We had hoped things had changed.

On New Years day, my DP went for a steak sandwich as he was starved. after suffering a concussion falling in the shower . He was also unsteady on his feet. He sat at the bar. The bartender (definitely not a lady #1) saw that he was off balance and assumed he was drunk. He explained what had happened and when she became belligertnt, he asked to see the manager. The response was a string of expletives and he was told to leave and not come back.

Tonight was the last straw. We took my 95 year old mother out for the first time since she had a stroke in February. We were seated on time but could hold no conversation because of the entertainment being so loud. My drink was served with something green on the lip of the glass. Instead of sending a new drink, the server removed what it was. Mom ordered a medium rare prime rib. When it was brought to the table it looked well done. I asked the person delivering it if it was medium rare and he said "how does it look". I raised my voice and said I" don't care how it looks, is it medium rare?" I then took a knife and cut into it to find it well done. I was furius as this was not the first time. The hostess Mary, who I will refer to as "not a lady #2", came over and asked me not to yell. My voice was raised but I was not yelling. She then asked what else my mother would like inasmuch as at 8:00 on a Saturday night, with the restaurant 1/3 full, they had only that one piece. It would have been so much simpler had the server stated that there was no medium rare piece, as most places would do, instead of trying to dump leftovers on an old lady.

When we were leaving my mother inadvertantly carried her napkin in her lap in her wheelchair and Mary ran after her yelling "you have our napkin, you have our napkin" as if my mom had stolen the crown jewels. Unfortunately I responded with language that I am sorry for. However no one can treat my family - mom or DP with anything less than respect and expect civility from me.

Enough is enough. The owner, Denny, is a very nice man. Unfrortunately his staff does not serve him well.

This restaurant can show as much attitude and unprofessionalism as it likes and it is up to the customer to either take it or go elsewhere. I recommend that before showing that attitude, the place should rise to the level of Jack-in-the-Box. This is the last restaurant that should show attitude. It is truly a shame that a great concept, a beautiful place, good food, a nice owner and, SOME, really wonderful staff have to suffer from mismanagement and some snobby and hostile workers. Like many other patrons, that was my last meal there.

.

Fun place - GREAT burgers - especailly the rib-eye burger! Also try the small plates - fun way to dine with a date. Salads are good - share with a friend. Have been several times and will go again and again.

4
★★★★☆

Fun place - GREAT burgers - especailly the rib-eye burger! Also try the small plates - fun way to dine with a date. Salads are good - share with a friend. Have been several times and will go again and again.

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Editorial from

With soaring windows, a sleek post-modern decor of steel, wood and glass, a sprawling patio, indoor and outdoor cabanas and a large, glistening central bar, Dink's is a place that cries out "Let's party." The martini, mojito, margarita and…

 

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