While my husband and I were on our honeymoon, my kitten needed surgery. He was with Standale Vet Hospital for two weeks, where he underwent two complicated surgeries (he's fully recovered). The staff at Standale were excellent about keeping me updated and relaying information to my mother, who was in charge since we were halfway across the country. They all absolutely doted on my kitten and took extremely good care of him. When I returned from my honeymoon, Dr. Applegate gave me a discount on the bill, saying she felt badly that this had all happened when I was on my honeymoon, and that she knew what it was like to be a newly married couple short on cash. When we took our kitten home, they followed up with phone calls and get well cards.
PROS: Always good, caring service
CONS: They pressure me to brush my cat's teeth. I know I should, but still...