Yellow Towing of Frederick

★★★☆☆

About Yellow Towing of Frederick

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Transportation & Storage

Transportation & Storage
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City Cab a.k.a. Yellow Cab a.k.a. Wood Transportation (http://yellowcabfrederick.com). I will never use this company again. The cab arrived on time and was clean enough. I kept my eyes on the meter while the driver talked during the entire trip about a limo service they also ran. When we arrived at my destination, the meter read $11.95. However, I think the driver thought I wasn't looking at the meter because he turned it off abruptly as he pulled to a stop and shouted "that'll be $15.00!". I was running late so I just gave him the $15.00 and left figuring that with the tip I had planned on giving him, it would have come up to about $15.00 anyway. When I handed him the money, he gave me a look as if to say "what, no tip?". I just smiled and walked away.
I later was mad at myself for not standing up to him and demanding he show me where it said $15.00 on the meter. He basically gave himself a 25.5% tip! What sort of shoddy business are they running?! I didn't want to complain to the company directly because they'd demand more details and I don't think they would keep anything confidential. The driver would most certainly remember me and my address and he didn't look like the kind of person you want to piss off.
They keep changing their names for a reason.

1
★☆☆☆☆

City Cab a.k.a. Yellow Cab a.k.a. Wood Transportation (http://yellowcabfrederick.com). I will never use this company again. The cab arrived on time and was clean enough. I kept my eyes on the meter while the driver talked during the entire trip about a limo service they also ran. When we arrived at my destination, the meter read $11.95. However, I think the driver thought I wasn't looking at the meter because he turned it off abruptly as he pulled to a stop and shouted "that'll be $15.00!". I was running late so I just gave him the $15.00 and left figuring that with the tip I had planned on giving him, it would have come up to about $15.00 anyway. When I handed him the money, he gave me a look as if to say "what, no tip?". I just smiled and walked away.
I later was mad at myself for not standing up to him and demanding he show me where it said $15.00 on the meter. He basically gave himself a 25.5% tip! What sort of shoddy business are they running?! I didn't want to complain to the company directly because they'd demand more details and I don't think they would keep anything confidential. The driver would most certainly remember me and my address and he didn't look like the kind of person you want to piss off.
They keep changing their names for a reason.

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THEY WERE ON TIME AND GOT ME WHERE I NEEDED TO GO.
MUCH BETTER THEN BOWIE OR FREDERICK CAB. CITY CAB HAD A CLEAN CAR THE A NICE DRIVER. THEY ARE ALSO THE ONLY COMPANY THAT IS OPEN 24 HOURS - 7 DAYS A WEEK.

5
★★★★★

THEY WERE ON TIME AND GOT ME WHERE I NEEDED TO GO.
MUCH BETTER THEN BOWIE OR FREDERICK CAB. CITY CAB HAD A CLEAN CAR THE A NICE DRIVER. THEY ARE ALSO THE ONLY COMPANY THAT IS OPEN 24 HOURS - 7 DAYS A WEEK.

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I have used City Cab several times (solely because it is the only major service in Frederick, MD). Every time I was disappointed. The drivers are slobs (and slobs for cab drivers!), the dispatch is a total jerk, and he underestimates every single time without fail. Fares are too high for the terrible condition of the cabs and the charge rate is off. The whole endeavor reeks of shady business practices. Recently, I asked for a cab from my apartment. They quoted me 15 minutes and it didn't arrive for an hour. It was too cold to wait outside and the dispatch said he called my cell and the cabby honked but I heard nothing and my phone never rang. So I asked for another and waited, intermittently, outside with wind chill at 10 degrees for the cab to arrive. I returned inside since it was unbearable and called the dispatch to tell him to inform the cabby to H-O-N-K. Once again, the quoted time passes and no cab. I called the dispatch, again, and he informs me he is "no longer sending any more cabs." So I inform him what I am going to do: report them to the BBB and petition the Frederick City Council to incentivize more cab competition. For your own sanity: STAY AWAY from City Cab Co.

1
★☆☆☆☆

I have used City Cab several times (solely because it is the only major service in Frederick, MD). Every time I was disappointed. The drivers are slobs (and slobs for cab drivers!), the dispatch is a total jerk, and he underestimates every single time without fail. Fares are too high for the terrible condition of the cabs and the charge rate is off. The whole endeavor reeks of shady business practices. Recently, I asked for a cab from my apartment. They quoted me 15 minutes and it didn't arrive for an hour. It was too cold to wait outside and the dispatch said he called my cell and the cabby honked but I heard nothing and my phone never rang. So I asked for another and waited, intermittently, outside with wind chill at 10 degrees for the cab to arrive. I returned inside since it was unbearable and called the dispatch to tell him to inform the cabby to H-O-N-K. Once again, the quoted time passes and no cab. I called the dispatch, again, and he informs me he is "no longer sending any more cabs." So I inform him what I am going to do: report them to the BBB and petition the Frederick City Council to incentivize more cab competition. For your own sanity: STAY AWAY from City Cab Co.

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They usually arrive on time but their rates are pretty high but guess that could be due to the gas increases. Haven't compared them to any other company. The drivers so far have been nice and the cabs have been pretty clean.

3
★★★☆☆

They usually arrive on time but their rates are pretty high but guess that could be due to the gas increases. Haven't compared them to any other company. The drivers so far have been nice and the cabs have been pretty clean.

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