Planet Beach

★★★★☆

About Planet Beach

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PB shut down 1/2/2010 and did not give notice to members and did charge for January. I however am not an employee or a friend and I can honestly say I enjoyed every visit!!! I had the opportunity to try out all the spa services for a week FREE and did purchase certain items at FULL PRICE since I was not a member yet. The service I received was NOT PUSHY and understanding to my needs. Please realize EACH PB is independently owned franchise so if you are trying to seek reimbursement contact your bank and your bank will be able to dispute charges to your account with them directly.

2
★★★★★

PB shut down 1/2/2010 and did not give notice to members and did charge for January. I however am not an employee or a friend and I can honestly say I enjoyed every visit!!! I had the opportunity to try out all the spa services for a week FREE and did purchase certain items at FULL PRICE since I was not a member yet. The service I received was NOT PUSHY and understanding to my needs. Please realize EACH PB is independently owned franchise so if you are trying to seek reimbursement contact your bank and your bank will be able to dispute charges to your account with them directly.

Pros: Spa Service/Relaxation

Cons: Shut Down

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Tried this place out, the lady was pushy, but thought it was a good deal. 20 days later tried to cancel and she wouldn't let me, then said ok and charged me $50 to cancel. EVEN THOUGH they have a 30 day cancellation policy. THEN 4 days after that, they shut down completely! These reviews are so obviously written by friends and employees. NO salon or spa in Austin goes months with 'great reviews' then shuts down! OH and when i tried to get a refund, now that they are shut down and tried to get as much money from me as possible and the corporate PB wont help at all! They just tell me to get the refund from the location. HOW CAN I!? They don't even answer the phone and there's no voice mail? PB is ridiculous in it's entirety. I now know why they shut down, too bad it was AFTER they took my money! (oh and they tried to charge a membership fee for January even though they shut down 1/2/10. RIDICULOUS!

0
★☆☆☆☆

Tried this place out, the lady was pushy, but thought it was a good deal. 20 days later tried to cancel and she wouldn't let me, then said ok and charged me $50 to cancel. EVEN THOUGH they have a 30 day cancellation policy. THEN 4 days after that, they shut down completely! These reviews are so obviously written by friends and employees. NO salon or spa in Austin goes months with 'great reviews' then shuts down! OH and when i tried to get a refund, now that they are shut down and tried to get as much money from me as possible and the corporate PB wont help at all! They just tell me to get the refund from the location. HOW CAN I!? They don't even answer the phone and there's no voice mail? PB is ridiculous in it's entirety. I now know why they shut down, too bad it was AFTER they took my money! (oh and they tried to charge a membership fee for January even though they shut down 1/2/10. RIDICULOUS!

Pros: NONE: BIG HEADACHE!!

Cons: EVERYTHING!!!

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I absolutely love Planet Beach. I've been a member for 2 months. I honestly can say it has changed my life. I come in 3 times a week at least. If possible I'll be there 4 or 5. I can't hydrate enough. I love that I get so many complements on my skin now. I sometimes stop and think "wow I'm so soft!" I can't stop touching my skin. It's great and can't get enough.

2
★★★★★

I absolutely love Planet Beach. I've been a member for 2 months. I honestly can say it has changed my life. I come in 3 times a week at least. If possible I'll be there 4 or 5. I can't hydrate enough. I love that I get so many complements on my skin now. I sometimes stop and think "wow I'm so soft!" I can't stop touching my skin. It's great and can't get enough.

Pros: softer skin

Cons: want more of it

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I've been coming to Planet beach since it opened, it's been a haven, a place where no one needs/wants anything from me. I can come in tired and down and leave feeling great. The hydration has really helped my skin look much better and feel softer. The facial is also great, I love the aftercare product. The chair massage is tops. Rhonda and Denise are the best, also helpful and friendly. This was a mother's day gift for mother's day and has been the best gift I have received in a long time. Thanks Planet Beach!

2
★★★★★

I've been coming to Planet beach since it opened, it's been a haven, a place where no one needs/wants anything from me. I can come in tired and down and leave feeling great. The hydration has really helped my skin look much better and feel softer. The facial is also great, I love the aftercare product. The chair massage is tops. Rhonda and Denise are the best, also helpful and friendly. This was a mother's day gift for mother's day and has been the best gift I have received in a long time. Thanks Planet Beach!

Pros: Complete Relaxation

Cons: Need more locations

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Planet Beach has been such a wonderful experience - I was sure no one would notice but within 3 weeks my husband noticed my face was brighter and younger looking - I really thought he never looked at me. I love it - I will do this as long as I can.

2
★★★★★

Planet Beach has been such a wonderful experience - I was sure no one would notice but within 3 weeks my husband noticed my face was brighter and younger looking - I really thought he never looked at me. I love it - I will do this as long as I can.

Pros: Facial - Really Works!

Cons: None yet

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I've been a member at Planet Beach for a couple of months now. There hasn't been a single visit where I wasn't enthusiastically greeted by name! It says a lot about the company & the employees to be consistently amazed with every visit. My fav service is the hydration station. I've never had "bad" skin - but I also never realized how great it could look. The hydration coupled with the products they sell have made my skin go from normal to amazing! There are a multitude of spas to choose from around town, but the personalized service & amazing staff definitely make planet beach stand out from the rest! I'm glad I found ya'll.

2
★★★★★

I've been a member at Planet Beach for a couple of months now. There hasn't been a single visit where I wasn't enthusiastically greeted by name! It says a lot about the company & the employees to be consistently amazed with every visit. My fav service is the hydration station. I've never had "bad" skin - but I also never realized how great it could look. The hydration coupled with the products they sell have made my skin go from normal to amazing! There are a multitude of spas to choose from around town, but the personalized service & amazing staff definitely make planet beach stand out from the rest! I'm glad I found ya'll.

Pros: Employees

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Do not go in to try the free trial here! They just lost another customer!!!! I went in today to use my free trial for 3 services. The girl helping me set me up to have a hydro-derma fusion, hydro massage & spray tan. I was excited because I really wanted to try the spray tan. When she gave me a tour she said in passing "the spray tan is usually $24.99 but for members it's $4." NEVER said it will be $24.99 for ME TODAY!!! I didn't even think about it and assumed my spray tan was one of my 3 free trials.

When I was finished with the services I was ready to leave, and she said it would be $24.99 for the spray tan. I explained that I thought this was one of my 3 trials, and she said I could come back another day to do my 3rd free trial. WHAT?! Why would I only do 2 and come back another day? This is a total scam! I was not happy, and she said she could take the $24.99 off my $79.99 monthly fee when I joined. Of course at this point I wouldn't even THINK of joining! Spread the word to your South Austin friends. I know I will.

Not to mention that even though you pay a monthly fee you still have to pay for almost everything. Before the "spray tan" payment came up I had asked, "so the monthly fee includes everything besides the teeth whitening?" She responded, "and the facials and the spray tans." So, add up how much you would really be spending a month before going here.

SAVE your money, go to a REAL spa and get REAL service!

Read the reviews on this page. Most of them sound like a "friend" of someone who works here and not like real customers.

0
★☆☆☆☆

Do not go in to try the free trial here! They just lost another customer!!!! I went in today to use my free trial for 3 services. The girl helping me set me up to have a hydro-derma fusion, hydro massage & spray tan. I was excited because I really wanted to try the spray tan. When she gave me a tour she said in passing "the spray tan is usually $24.99 but for members it's $4." NEVER said it will be $24.99 for ME TODAY!!! I didn't even think about it and assumed my spray tan was one of my 3 free trials.

When I was finished with the services I was ready to leave, and she said it would be $24.99 for the spray tan. I explained that I thought this was one of my 3 trials, and she said I could come back another day to do my 3rd free trial. WHAT?! Why would I only do 2 and come back another day? This is a total scam! I was not happy, and she said she could take the $24.99 off my $79.99 monthly fee when I joined. Of course at this point I wouldn't even THINK of joining! Spread the word to your South Austin friends. I know I will.

Not to mention that even though you pay a monthly fee you still have to pay for almost everything. Before the "spray tan" payment came up I had asked, "so the monthly fee includes everything besides the teeth whitening?" She responded, "and the facials and the spray tans." So, add up how much you would really be spending a month before going here.

SAVE your money, go to a REAL spa and get REAL service!

Read the reviews on this page. Most of them sound like a "friend" of someone who works here and not like real customers.

Pros: NONE

Cons: Con Artists

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Wow! The Hydro-Massage was fantastic for my lower back pain. I just really needed that. The Hydro-Derma fusion is my favorite because of the way it conditions my skin is unbelievable. Thank you Plant Beach for such a good value

2
★★★★★

Wow! The Hydro-Massage was fantastic for my lower back pain. I just really needed that. The Hydro-Derma fusion is my favorite because of the way it conditions my skin is unbelievable. Thank you Plant Beach for such a good value

.

I have noticed how well I sleep after a session in the hydration station, also my skin is amazingly soft. This is exactly what I needed. Sleeping medication is no longer needed - seriously! The Luminere facial has really helped my complexion. I could go on and on - basically I love everything from the helpful staff to the hydro massage bed. Please open a Planet Beach Contempo Spa in North Austin. Thanks!

2
★★★★★

I have noticed how well I sleep after a session in the hydration station, also my skin is amazingly soft. This is exactly what I needed. Sleeping medication is no longer needed - seriously! The Luminere facial has really helped my complexion. I could go on and on - basically I love everything from the helpful staff to the hydro massage bed. Please open a Planet Beach Contempo Spa in North Austin. Thanks!

Pros: Affordable, clean, friendly, convenient

Cons: Need more locations in North and Central Austin

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I have never actually been to a spa before because I'm not into all the "hands on" service options. Planet Beach is an "automated" spa, and I love it. I feel comfortable going, using the services. The staff is friendly, helpful and really knowledgeable about their products/services. You don't see a lot of that lately. This place is GREAT! WHAT!!!!!!!

2
★★★★★

I have never actually been to a spa before because I'm not into all the "hands on" service options. Planet Beach is an "automated" spa, and I love it. I feel comfortable going, using the services. The staff is friendly, helpful and really knowledgeable about their products/services. You don't see a lot of that lately. This place is GREAT! WHAT!!!!!!!

Pros: Friendly staff & great atmosphere

Cons: None as of yet.

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This spa is great because you can do a quick session on your lunchbreak if you just want to do a quick tan or massage. The employees are super sweet and inviting. The facials really work. I've only done two and my fine lines have disappeared. Check it out if you're into relaxed (not stuffy) spa treatments.

2
★★★★★

This spa is great because you can do a quick session on your lunchbreak if you just want to do a quick tan or massage. The employees are super sweet and inviting. The facials really work. I've only done two and my fine lines have disappeared. Check it out if you're into relaxed (not stuffy) spa treatments.

Pros: Clean, Fast, Friendly

Cons: Only one location

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I just became a member at the new Planet Beach Contempo Spa in Austin, and I have to say I am pretty impressed! The consultants are extremely knowledgable and friendly, the services are extraordinary and I just purchased their amazing nutrition line! My girlfriend and I love coming together to relax and feel good!

2
★★★★★

I just became a member at the new Planet Beach Contempo Spa in Austin, and I have to say I am pretty impressed! The consultants are extremely knowledgable and friendly, the services are extraordinary and I just purchased their amazing nutrition line! My girlfriend and I love coming together to relax and feel good!

Pros: customer service, services, and products

Cons: What are the drawbacks?

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I just called to ask how much it is to have a spray tan. She was pushy - wanted my name and phone number. She was avoiding the question and wanted to make an apt for me to as she said go over all the services they have.
I have two young children and stay at home. Therefore I don't have a lot of free time or extra money. But I want to get a spray tan. That's it! She was almost rude and said they don't give prices over the phone! What!!! That's nuts. I do not want to be pressured to buy unwanted things and services. I just want a spray tan! I will keep looking.

0
★☆☆☆☆

I just called to ask how much it is to have a spray tan. She was pushy - wanted my name and phone number. She was avoiding the question and wanted to make an apt for me to as she said go over all the services they have.
I have two young children and stay at home. Therefore I don't have a lot of free time or extra money. But I want to get a spray tan. That's it! She was almost rude and said they don't give prices over the phone! What!!! That's nuts. I do not want to be pressured to buy unwanted things and services. I just want a spray tan! I will keep looking.

Pros: None.

Cons: Pushy, pushy, and pushy

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These ladies pamper you and get you into some amazing treatments like the fusion bed, tanning in the Velocity, and the massage chair is better than you know what! (seriously!)

2
★★★★★

These ladies pamper you and get you into some amazing treatments like the fusion bed, tanning in the Velocity, and the massage chair is better than you know what! (seriously!)

Pros: Pampered on a daily basis

Cons: no cons....are you kidding?

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You really get a lot for your money. The tanning is great but the other spa treatments they offer are really good too! It is a fun relaxing atmosphere. The staff is really sweet and always willing to go out of their way to help. And YOU CAN MAKE APPOINTMENTS so you don't have to wait in line! I highly reccommend giving it a try!

2
★★★★★

You really get a lot for your money. The tanning is great but the other spa treatments they offer are really good too! It is a fun relaxing atmosphere. The staff is really sweet and always willing to go out of their way to help. And YOU CAN MAKE APPOINTMENTS so you don't have to wait in line! I highly reccommend giving it a try!

Pros: brand new!! nice facility, great friendly staff.

Cons: What are the drawbacks?

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Love this place! I never heard of planet beach until I drove by the location in South Austin, the staff and services are Great!

2
★★★★★

Love this place! I never heard of planet beach until I drove by the location in South Austin, the staff and services are Great!

Pros: Spa at the touch of a button

Cons: Absolutely nothing yet

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The customer service is amazing and the spa is beautiful and incredibly innovative! I love being a member, and I am treated like a V.I.P. everytime I walk through the door!

2
★★★★★

The customer service is amazing and the spa is beautiful and incredibly innovative! I love being a member, and I am treated like a V.I.P. everytime I walk through the door!

Pros: Example: best croissants in town

Cons: What are the drawbacks?

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I absolutely love every service Planet Beach has to offer, but my favorite would have to be the Hydro-Derma Fusion. I could do it every day! It has done amazing things for my skin! I had knee surgery in December 2008, and it has helped my scar look a thousand times better. I love going to Planet Beach, and I'm so happy that I joined!!!

2
★★★★★

I absolutely love every service Planet Beach has to offer, but my favorite would have to be the Hydro-Derma Fusion. I could do it every day! It has done amazing things for my skin! I had knee surgery in December 2008, and it has helped my scar look a thousand times better. I love going to Planet Beach, and I'm so happy that I joined!!!

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Just have to say that I have never been so impressed with a spa in my life! First of all, the customer service is amazing - they know your name as soon as you walk in the door! Then, I'm allowed to do any service that I want ANY day of the week... Life doesn't get much better than that. Personally, I must say that the combination of the Hydro-Derma Fusion bed in conjunction with the UV Therapy has made my skin amazingly soft with an inviting glow. They're open seven days a week so I'm all about pampering myself that often... they're all about YOUR time and YOUR relaxation! Totally my oasis!!!!

2
★★★★★

Just have to say that I have never been so impressed with a spa in my life! First of all, the customer service is amazing - they know your name as soon as you walk in the door! Then, I'm allowed to do any service that I want ANY day of the week... Life doesn't get much better than that. Personally, I must say that the combination of the Hydro-Derma Fusion bed in conjunction with the UV Therapy has made my skin amazingly soft with an inviting glow. They're open seven days a week so I'm all about pampering myself that often... they're all about YOUR time and YOUR relaxation! Totally my oasis!!!!

Pros: Fraction of the cost of a traditional day spa and far less time! Open 7 days a week!

.

I was just looking for different Spa's around the Austin TX. area and came across this Planet Beach business. I went to their website and found their services to be very impressive. I cannot wait for this to open in Southwest Austin, I think it is going to be perfect for me to go in and unwind with spa services without someone touching me. The automated quick and affordable services they offer is definitely unique...Can't Wait!!

2
★★★★★

I was just looking for different Spa's around the Austin TX. area and came across this Planet Beach business. I went to their website and found their services to be very impressive. I cannot wait for this to open in Southwest Austin, I think it is going to be perfect for me to go in and unwind with spa services without someone touching me. The automated quick and affordable services they offer is definitely unique...Can't Wait!!

Pros: New quick and affordable spa services

Cons: Nothing yet

 

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