Studio La Vie

★☆☆☆☆
  • 1101 Hixson Pike

    Chattanooga, TN 37405

    Map & Directions
  • 423-634-5255

About Studio La Vie

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Hours
Sat-Mon 9am-5pm, Tue-Wed 9am-8pm, Fri 9am-8pm, Thu 9am-7pm
Reservations
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I will NEVER use this salon again, nor will I recommend it. I have not ever experienced such rudeness or poor customer service. I had a gift certificate that expired on 5/1/2011. I thought it expired on the 31st and not the first. I called on the 24th to see if they would grant an extension and let me use it since it wasn't even a month after the expiration. They said no, so I asked if there was anyone they could ask to get it approved. She promptly snapped back that she was the owner, and that "there is an expiration date on things for a reason" I tried to express my disappointment, but she just kept interrupting me and being very rude. I loved Shelly, the stylist I had used there previously, but sadly I will not return because of the poor way the owner treated me. I would give this 0 stars out of 5 if possible.

1
★☆☆☆☆

I will NEVER use this salon again, nor will I recommend it. I have not ever experienced such rudeness or poor customer service. I had a gift certificate that expired on 5/1/2011. I thought it expired on the 31st and not the first. I called on the 24th to see if they would grant an extension and let me use it since it wasn't even a month after the expiration. They said no, so I asked if there was anyone they could ask to get it approved. She promptly snapped back that she was the owner, and that "there is an expiration date on things for a reason" I tried to express my disappointment, but she just kept interrupting me and being very rude. I loved Shelly, the stylist I had used there previously, but sadly I will not return because of the poor way the owner treated me. I would give this 0 stars out of 5 if possible.

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