The Perfect Dress

★★★★★
  • 2710 W Jefferson Ave

    Trenton, MI 48183

    Map & Directions
  • 734-675-6440

Unclassified

Unclassified
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I had an amazing experience here at The Perfect Dress. They had a wide variety of dresses to pick from. The staff was VERY helpful and very pleasant to work with!

3
★★★★★

I had an amazing experience here at The Perfect Dress. They had a wide variety of dresses to pick from. The staff was VERY helpful and very pleasant to work with!

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Copied from Facebook:\r
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Sydni Morgan: found the perfect dress for homecoming court and homecoming! The staff was great! Thanks so much! \r
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Sheila Kaczor Moore: Beautiful dresses, awesome customer service!!!! \r
\r
Mark Kaniowski:

3
★★★★★

Copied from Facebook:\r
\r
Sydni Morgan: found the perfect dress for homecoming court and homecoming! The staff was great! Thanks so much! \r
\r
Sheila Kaczor Moore: Beautiful dresses, awesome customer service!!!! \r
\r
Mark Kaniowski:

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I would never shop at the Perfect Dress again. From the very beginning it was a bad experience. I had an 11 appointment to try on wedding gowns -- the girls showed up at 11:15 and then had to open the whole store. My appointment didn't

3
★★★★★

I would never shop at the Perfect Dress again. From the very beginning it was a bad experience. I had an 11 appointment to try on wedding gowns -- the girls showed up at 11:15 and then had to open the whole store. My appointment didn't

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Dear Karissa Nutter,

We want to say first off thank you for doing business with us we greatly appreciate it. However when I read this review I was very lost in what exactly your complaint is about. When you put the initial down payment

3
★★★★★

Dear Karissa Nutter,

We want to say first off thank you for doing business with us we greatly appreciate it. However when I read this review I was very lost in what exactly your complaint is about. When you put the initial down payment

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We had to tell the girl to take off the initial down pymt. because she didn't do it. When we purchased the dress it looked to fit her well. When I called the store back on Sat and then called alterations, I was told that the dress would

3
★★★★★

We had to tell the girl to take off the initial down pymt. because she didn't do it. When we purchased the dress it looked to fit her well. When I called the store back on Sat and then called alterations, I was told that the dress would

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My daughter is a pageant competitor so we are always out and about searching for new gowns. We purchased a gown from here and we didn't have a bad experience.

The staff was friendly. Yes, most of them are teenagers but they all seemed

3
★★★★★

My daughter is a pageant competitor so we are always out and about searching for new gowns. We purchased a gown from here and we didn't have a bad experience.

The staff was friendly. Yes, most of them are teenagers but they all seemed

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I went in looking for the perfect dress and I had such a GREAT experance. The girls there where always right there to zip my dresses as i steped out of the changing rooms. The girls are all so friendly, they where very familar with the

3
★★★★★

I went in looking for the perfect dress and I had such a GREAT experance. The girls there where always right there to zip my dresses as i steped out of the changing rooms. The girls are all so friendly, they where very familar with the

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The truth is, I am lucky enough to be able buy a formal dress anywhere - I usually buy mine from Nordstrom, but in the interest of "buying local" I thought I would take a look at the prom dresses at the Perfect Dress. The staff made me

3
★★★★★

The truth is, I am lucky enough to be able buy a formal dress anywhere - I usually buy mine from Nordstrom, but in the interest of "buying local" I thought I would take a look at the prom dresses at the Perfect Dress. The staff made me

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Terrible experience with this shop! After spending over $500, dress was so terribly altered, it cannot be worn. They got their money, so they obviously didn't care. They gave it to me in a dirty plastic bag with coffee stains on the inside

3
★★★★★

Terrible experience with this shop! After spending over $500, dress was so terribly altered, it cannot be worn. They got their money, so they obviously didn't care. They gave it to me in a dirty plastic bag with coffee stains on the inside

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I have been a very stressed out bride.. like every bride! But Erica really wanted to help me with my gown and really did go out of her way to steam it for me! I have had a positive experience overall and would definitely recommend the shop

3
★★★★★

I have been a very stressed out bride.. like every bride! But Erica really wanted to help me with my gown and really did go out of her way to steam it for me! I have had a positive experience overall and would definitely recommend the shop

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Horrible Experience!!! I have never dealt with someone as unprofessional as the owner of this place! She is a TOTAL NIGHTMARE!!! Besides the horrific, unprofessional owner, the customer service is also terrible. My bridesmaids have been trying to order dresses for over a month!! Their phones are always busy. Last time I checked it was 2011 and most "businesses" have more than one phone line!!! When they did finally manage to get through, several of them were told they would have to "call them back in an hour" and never received a call back!! My maid of honor was told she would get a call back two days in a row and never did! THEN, they charged all of the bridesmaids $40 more than I was originally quoted and I only realized it because one of them called me to ask!!!! After experiencing all of these issues, I called and asked to speak with the owner. I was told that she was "in a meeting" and she would call me back. A half an hour later I received a call from the same girl I had talked to before and she said the owner "had to leave", but they would fix the pricing. Then, I expressed my concern and need to speak with the owner because of all the issues I was having and was told to just tell her because the owner is going on vacation (YES! I'm serious). As I'm explaining the issues to the girl over the phone, ANOTHER VOICE COMES ON THE PHONE and says "Stop bitching"!!! I said "excuse me??? Who is this?!?" And the woman answers "it's the owner, stop bitching"! I was in SHOCK!!! She didn't call me back, made a 16 year old girl who she calls a "manager" in her store LIE FOR HER!!! AND then had the audacity to listen to the call and chime in to tell me to "stop bitching"!!!!!!!

This is by far the worst experience I have EVER had with a business!
BRIDES - STAY AWAY!!!!! You will regret ordering anything from this place!!!
Needless to say, we took our business elsewhere...

1
★☆☆☆☆

Horrible Experience!!! I have never dealt with someone as unprofessional as the owner of this place! She is a TOTAL NIGHTMARE!!! Besides the horrific, unprofessional owner, the customer service is also terrible. My bridesmaids have been trying to order dresses for over a month!! Their phones are always busy. Last time I checked it was 2011 and most "businesses" have more than one phone line!!! When they did finally manage to get through, several of them were told they would have to "call them back in an hour" and never received a call back!! My maid of honor was told she would get a call back two days in a row and never did! THEN, they charged all of the bridesmaids $40 more than I was originally quoted and I only realized it because one of them called me to ask!!!! After experiencing all of these issues, I called and asked to speak with the owner. I was told that she was "in a meeting" and she would call me back. A half an hour later I received a call from the same girl I had talked to before and she said the owner "had to leave", but they would fix the pricing. Then, I expressed my concern and need to speak with the owner because of all the issues I was having and was told to just tell her because the owner is going on vacation (YES! I'm serious). As I'm explaining the issues to the girl over the phone, ANOTHER VOICE COMES ON THE PHONE and says "Stop bitching"!!! I said "excuse me??? Who is this?!?" And the woman answers "it's the owner, stop bitching"! I was in SHOCK!!! She didn't call me back, made a 16 year old girl who she calls a "manager" in her store LIE FOR HER!!! AND then had the audacity to listen to the call and chime in to tell me to "stop bitching"!!!!!!!

This is by far the worst experience I have EVER had with a business!
BRIDES - STAY AWAY!!!!! You will regret ordering anything from this place!!!
Needless to say, we took our business elsewhere...

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By far the WORST Business that I have EVER had to deal with!!!! BRIDES - STAY AWAY!!!!!! The owner is a total NIGHTMARE and the "managers" are 16 year old girls in high-school!!!! The owner is the most unprofessional person I have EVER

3
★★★★★

By far the WORST Business that I have EVER had to deal with!!!! BRIDES - STAY AWAY!!!!!! The owner is a total NIGHTMARE and the "managers" are 16 year old girls in high-school!!!! The owner is the most unprofessional person I have EVER

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I was very disappointed and frustrated with the Perfect Dress. I ordered my wedding dress, mother of the bride and 5 bridesmaid dresses there. First, they ordered all my bridemaids too large of dresses (size 10 for size 2/4 girls) and

3
★★★★★

I was very disappointed and frustrated with the Perfect Dress. I ordered my wedding dress, mother of the bride and 5 bridesmaid dresses there. First, they ordered all my bridemaids too large of dresses (size 10 for size 2/4 girls) and

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I recently was asked to stand up in a wedding and the bride had found her dream dress there. So she decided to also get her bridesmaids dresses there. I was so excited to be in her wedding. They insisted that we order our dresses asap. I am currently living in a different state and they recommended me to measure myself within the day period I had the only thing I had at my apartment to measure myself was a measuring tape! The manger was on the phone with me the whole time and explained the process to me. I measured everything she told me too and all my measurements but one were coming in at a size 2 so they ordered me a size 6. NOT HAPPY. They said the dresses ran small so it would fit my like a glove. When the dress finally came in three months later I made a special trip home and tried on the dress I was swimming. It was absolutely huge.

At this point I am getting cornered because I paid over 200 dollars for this dress and I really didn't want to pay another 200 for alterations. I made an alteration appointment and went in. They alteration lady even said that this dress was huge and that the next size down would have been perfect. She went down and got a hold of the manager and they said they will give me a 20 dollar gift card to buy a new dress or pay 155 dollars to get alterations. At this point I am getting angry because common that is seriously a lot of money. Then I get home and I get a call later in the evening stating that they cannot do anything for me but alter the dress.
I agree to that but guess what the alterations lady isn't in all week. Their hours are terrible. They really do not accommodate for how much money you spend there.

Honestly from my experience I would not recommend anyone to do business here.

0
★☆☆☆☆

I recently was asked to stand up in a wedding and the bride had found her dream dress there. So she decided to also get her bridesmaids dresses there. I was so excited to be in her wedding. They insisted that we order our dresses asap. I am currently living in a different state and they recommended me to measure myself within the day period I had the only thing I had at my apartment to measure myself was a measuring tape! The manger was on the phone with me the whole time and explained the process to me. I measured everything she told me too and all my measurements but one were coming in at a size 2 so they ordered me a size 6. NOT HAPPY. They said the dresses ran small so it would fit my like a glove. When the dress finally came in three months later I made a special trip home and tried on the dress I was swimming. It was absolutely huge.

At this point I am getting cornered because I paid over 200 dollars for this dress and I really didn't want to pay another 200 for alterations. I made an alteration appointment and went in. They alteration lady even said that this dress was huge and that the next size down would have been perfect. She went down and got a hold of the manager and they said they will give me a 20 dollar gift card to buy a new dress or pay 155 dollars to get alterations. At this point I am getting angry because common that is seriously a lot of money. Then I get home and I get a call later in the evening stating that they cannot do anything for me but alter the dress.
I agree to that but guess what the alterations lady isn't in all week. Their hours are terrible. They really do not accommodate for how much money you spend there.

Honestly from my experience I would not recommend anyone to do business here.

Cons: Not very accommodating for the amount of money spent

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We called numerous salons to find this gown as Essence of Australia is not in every store, and is not even available in less than an hour from me. This store was the friendliest and seemded most helpful so we ordered from them.
When we ordered we were told the dress would be in in February for a May wedding. They never called us to tell us that the gown would be delayed. It was up to us to make all contact. We were given numerous songs and dances as to the reasons for the delays. I think they just didn't order the dress when they were suppose to. We were told it would be in the first of February, then March, Then April and finally after getting very nervous and concerned we recieved the dress on April 19th! Not exactly the first of April for a May 1 wedding.
Be sure you have LOTS of time if you use this store!

0
★☆☆☆☆

We called numerous salons to find this gown as Essence of Australia is not in every store, and is not even available in less than an hour from me. This store was the friendliest and seemded most helpful so we ordered from them.
When we ordered we were told the dress would be in in February for a May wedding. They never called us to tell us that the gown would be delayed. It was up to us to make all contact. We were given numerous songs and dances as to the reasons for the delays. I think they just didn't order the dress when they were suppose to. We were told it would be in the first of February, then March, Then April and finally after getting very nervous and concerned we recieved the dress on April 19th! Not exactly the first of April for a May 1 wedding.
Be sure you have LOTS of time if you use this store!

Pros: Dress finally arrived

Cons: Dress took months beyond time we were told it would.

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I am so happy that I found The Perfect Dress and that we purchased the dresses for the bridesmaids in my wedding party through them! Heather, the owner, was simply amazing. She was polite, let us all have a good time and was very helpful. I purchased my wedding shoes, crinoline slip and tiara through the store as well. I also plan on going through them for my veil and anything else that I could possibly want! I had a HORRIBLE experience at another salon, and The Perfect Dress is helping me to alter my gown without having to return to the other salon.

GO TO THIS SALON IF YOU WANT HELPFUL, POLITE AND HONEST SERVICE!!!!

2
★★★★★

I am so happy that I found The Perfect Dress and that we purchased the dresses for the bridesmaids in my wedding party through them! Heather, the owner, was simply amazing. She was polite, let us all have a good time and was very helpful. I purchased my wedding shoes, crinoline slip and tiara through the store as well. I also plan on going through them for my veil and anything else that I could possibly want! I had a HORRIBLE experience at another salon, and The Perfect Dress is helping me to alter my gown without having to return to the other salon.

GO TO THIS SALON IF YOU WANT HELPFUL, POLITE AND HONEST SERVICE!!!!

Pros: The best service--EVER!

More about The Perfect Dress

Your one stop shop for your wedding, prom, homecoming, pageant, special occasion, and more! Stop in today and look for your Perfect Dress in our in-stock selection of over 5,000 dresses.. Also, bring your date for a tuxedo!

 

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