Texan Eye Care

★★☆☆☆

About Texan Eye Care

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  • Doctors

Health & Medical

Health & Medical
More choices in Austin:
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Daniel P Bockmann, DC

7756 Northcross Dr Austin, TX

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Kimberly Carter, MD

1201 West 38th Street Austin, TX

1.5 2
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terrible office staff, support staff...and I assume the bad attitude must come from the top so someone higher up is to blame for the overall negative attitude and LONG wait times that I experienced with my elderly father. Switching Dr.s this month...

0
★☆☆☆☆

terrible office staff, support staff...and I assume the bad attitude must come from the top so someone higher up is to blame for the overall negative attitude and LONG wait times that I experienced with my elderly father. Switching Dr.s this month...

Pros: The Drs seem to have high credentials and experience

Cons: terrible office staff, support staff...and I assume the bad

.

So I have a recurring eye issue that happens every year and have gone to Texan Eye Balcones location twice. Both times there was a horrendous wait. My appontment at 10:30am - I show up 10:22am. Told to wait as I checked in.
10:30 passes. 10:45 passes. 11:00am passes. 11:10am I'm called to see the doctor. All in all the Doc came into my room at 11:18 spent 4 minutes with me and sent me on my way.
I'm pretty sure I still have the eye issue and that is is not resolved but what upsets me more if both times I have waited 40-50 minutes for a the doctor to get in and out as fast as they can. This place strikes me as a mill, trying to churn through as many patients as fast as they can just to turn a buck. No care, no personal touch and they really, really need to fire the person who does the scheduling.
I should not have to wait 40 minutes for a 10am apt! Too early in the day.

1
★★☆☆☆

So I have a recurring eye issue that happens every year and have gone to Texan Eye Balcones location twice. Both times there was a horrendous wait. My appontment at 10:30am - I show up 10:22am. Told to wait as I checked in.
10:30 passes. 10:45 passes. 11:00am passes. 11:10am I'm called to see the doctor. All in all the Doc came into my room at 11:18 spent 4 minutes with me and sent me on my way.
I'm pretty sure I still have the eye issue and that is is not resolved but what upsets me more if both times I have waited 40-50 minutes for a the doctor to get in and out as fast as they can. This place strikes me as a mill, trying to churn through as many patients as fast as they can just to turn a buck. No care, no personal touch and they really, really need to fire the person who does the scheduling.
I should not have to wait 40 minutes for a 10am apt! Too early in the day.

 

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