Shake Shack

★★★★☆
  • 366 Columbus Ave

    New York, NY 10024

    Cross street: nr. 77th St.

    Map & Directions
  • 646-747-8770

About Shake Shack

Categories
Hours
Daily, 10:45am-11pm

Food

Food
More choices in New York:
Resultset_next

Katra

217 Bowery New York, NY

Resultset_next

Antique Cafe

55 West 26th Street New York, NY

4.125 16
Hi! Sign in to let us know how Shake Shack was?
Write a Review
.

Diasppointed to see that many (all? - we had their chocolate and triple espresso) of their ice creams now use

- Guar Gum

- Locust Bean Gum

- Carrageenan

all at the same time. Yikes! We loved the ice cram they make, but now won't

3
★★★★★

Diasppointed to see that many (all? - we had their chocolate and triple espresso) of their ice creams now use

- Guar Gum

- Locust Bean Gum

- Carrageenan

all at the same time. Yikes! We loved the ice cram they make, but now won't

.

Shake Shack is my favorite place to go in the city for a burger and fries. Add a milk shake and I'm in heaven! This spot is always crowded but if you wait for a little bit you can usually grab a seat looking out onto the street or in their downstairs space. But in nice weather it's even better to take it to nearby Central Park!

5
★★★★★

Shake Shack is my favorite place to go in the city for a burger and fries. Add a milk shake and I'm in heaven! This spot is always crowded but if you wait for a little bit you can usually grab a seat looking out onto the street or in their downstairs space. But in nice weather it's even better to take it to nearby Central Park!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I wanted to see what the long lines were about at this UWS burger joint. The place draws a cross section of the community, but the people watching was better than the food. I had a shackburger, which cost a dollar more than the usual burger, but was just a burger with cheez whiz and mayo on it. The meat was nothing special. Fries were average, and I paid almost $3 for a fancy root beer, which was no better than typical root beer. This is a cut above the fast food chains, but they do not offer a superior burger experience. I don't plan to be back.

1
★★☆☆☆

I wanted to see what the long lines were about at this UWS burger joint. The place draws a cross section of the community, but the people watching was better than the food. I had a shackburger, which cost a dollar more than the usual burger, but was just a burger with cheez whiz and mayo on it. The meat was nothing special. Fries were average, and I paid almost $3 for a fancy root beer, which was no better than typical root beer. This is a cut above the fast food chains, but they do not offer a superior burger experience. I don't plan to be back.

Pros: Decent burgers

Cons: Long lines, overpriced for the quality, not enough seats

.

good experience.

2
★★★★★

good experience.

.

Great burgers and fries! Even options for vegetarians, such as the portobello burger. Great food, but lines can be very long. The Madison park location has a webcam on their website so you can see how long the line is before you leave your office or apartment. Get a burger and find a place in the park to enjoy your delicious eats!

4
★★★★☆

Great burgers and fries! Even options for vegetarians, such as the portobello burger. Great food, but lines can be very long. The Madison park location has a webcam on their website so you can see how long the line is before you leave your office or apartment. Get a burger and find a place in the park to enjoy your delicious eats!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

No matter which location you frequent, shake shack never disappoints. Their location on the upper west side probably has the shortest lines of the branches, which isn't saying much, but its worth the wait. Went here Sunday and the line was out the door, but the line moves quickly. Split a shack burger, chicago dog, fries and custard with cider donuts and caramel mixed in with one of my friends. It was decadence at its finest. They make such a great burger there. Their hot dog is messy but has all the works and tons of flavor. And their custard is the perfect ending to the meal.

2
★★★★☆

No matter which location you frequent, shake shack never disappoints. Their location on the upper west side probably has the shortest lines of the branches, which isn't saying much, but its worth the wait. Went here Sunday and the line was out the door, but the line moves quickly. Split a shack burger, chicago dog, fries and custard with cider donuts and caramel mixed in with one of my friends. It was decadence at its finest. They make such a great burger there. Their hot dog is messy but has all the works and tons of flavor. And their custard is the perfect ending to the meal.

Pros: burgers, shakes

Cons: long lines

.

Amazing burgers and the custards are fantastic. Mint Chocolate chip was spectacular.

2
★★★★☆

Amazing burgers and the custards are fantastic. Mint Chocolate chip was spectacular.

.

Shake Shack is great! Best burgers and even better fries! There is always a huge line here, so if you're in a rush, definitely don't try to pickup something from here!

4
★★★★☆

Shake Shack is great! Best burgers and even better fries! There is always a huge line here, so if you're in a rush, definitely don't try to pickup something from here!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

great burgers, and everything here is GREAT!
FUN easy summer night vibe. But they are so addictive!

2
★★★★★

great burgers, and everything here is GREAT!
FUN easy summer night vibe. But they are so addictive!

Pros: best bugers!

Cons: little line...but that s part of the fun

.

I've been to Shake Shack about 6 times since it opened. The burgers and the BUNS are so good its addictive. The cheese fries are absolutely amazing as well. Its a salty, chemically kind of cheese but its incredible. I can't say enough wonderful things about Shake Shack.

2
★★★★★

I've been to Shake Shack about 6 times since it opened. The burgers and the BUNS are so good its addictive. The cheese fries are absolutely amazing as well. Its a salty, chemically kind of cheese but its incredible. I can't say enough wonderful things about Shake Shack.

Pros: Totally delicious

Cons: not enough seating

.

First of all, I didn't have to wait at all... We went around 8pm on a Wednesday night for dinner and there was no line. Had the original Shack Burger and it was super yummy... very juicy and flavorful meat... perfect portion too. We also had a bottle of the Shack Shiraz which was a great compliment to the burger. Only drawback was that the cheese on the fries tasted like cheese whiz... plain fries would have been better. I also got to tast the peppermint custard... wow... that was so smooth, creamy, and lightly refreshing. ^^

2
★★★★★

First of all, I didn't have to wait at all... We went around 8pm on a Wednesday night for dinner and there was no line. Had the original Shack Burger and it was super yummy... very juicy and flavorful meat... perfect portion too. We also had a bottle of the Shack Shiraz which was a great compliment to the burger. Only drawback was that the cheese on the fries tasted like cheese whiz... plain fries would have been better. I also got to tast the peppermint custard... wow... that was so smooth, creamy, and lightly refreshing. ^^

.

The burgers, shakes and fries here are phenomenal and are a must have! Thank you for bringing SS to the upper west! By far, the BEST burger in NYC and always worth the wait!!!

2
★★★★★

The burgers, shakes and fries here are phenomenal and are a must have! Thank you for bringing SS to the upper west! By far, the BEST burger in NYC and always worth the wait!!!

Pros: Delicious, great service

Cons: None

.

Does not disappoint. We were a little worried that it wouldn't live up to the expectations the original SS created, but burgers are just as good and the line isn't as painfully long (at least not yet...a little worried about once the line does get consistently long as we'll be waiting halfway down 77th Street). The space is great, and the employees are incredibly nice and accommodating. I was shocked to see negative reviews bashing the fact that employees actually explained menu options to customers and were "slow". Wow, some people have been abused by crappy NYC wait staff for too long! If you compare SS to McDonalds & other fast food joints, go to McDonalds! That's one fewer person I have to wait behind to get to my ridiculously delicious double cheeseburger and black and white shake! Thank you Shake Shack for opening up in our 'hood. I will be attempting to practice restraint and not go more than once a week!

2
★★★★★

Does not disappoint. We were a little worried that it wouldn't live up to the expectations the original SS created, but burgers are just as good and the line isn't as painfully long (at least not yet...a little worried about once the line does get consistently long as we'll be waiting halfway down 77th Street). The space is great, and the employees are incredibly nice and accommodating. I was shocked to see negative reviews bashing the fact that employees actually explained menu options to customers and were "slow". Wow, some people have been abused by crappy NYC wait staff for too long! If you compare SS to McDonalds & other fast food joints, go to McDonalds! That's one fewer person I have to wait behind to get to my ridiculously delicious double cheeseburger and black and white shake! Thank you Shake Shack for opening up in our 'hood. I will be attempting to practice restraint and not go more than once a week!

Pros: Burgers Are Among the Best in NYC, Location, Great Service

Cons: Lines, Annoying customers who stand around in front of service window (you have a beeper, go sit down!)

.

Overpriced, small portions, and too long of a wait. I live across the street from the Shake Shack and was curious after watching scores of people flock to this place. The burgers are nothing special, and the shake was one of the worst I've ever had. Don't waste your time by waiting in line.

1
★★☆☆☆

Overpriced, small portions, and too long of a wait. I live across the street from the Shake Shack and was curious after watching scores of people flock to this place. The burgers are nothing special, and the shake was one of the worst I've ever had. Don't waste your time by waiting in line.

Pros: french fries

Cons: long wait

.

I was delighted to hear about the opening of SS having been to MSP several times. The food is good but I'm appalled & disappointed by the very obvious "slowness" of those taking orders. I've been there 3 times and this last time, after reading comments about their slowness across websites, I timed the length of time the cashier took w/ the customers. SLOW! On average, they were taking 4-5 minutes w/ each customer & sometimes longer: casually chatting & providing long-winded explanations, This was something I've never seen before anywhere; it was ridiculous. There is no sign of hustle in there at all not even among the 15 people standing in the kitchen who were chatting while 10 people were waiting for their buzzers to ring. McDonalds & Burger King have timers on their registers while the Burger Joint cashiers are so fast that they cut you off when you order. There are Burger Joint signs to help guide you to order quickly & the cashiers strongly steer each customer in that direction taking no more than a minute with each person, AND still there are lines there. So, what would the lines be like if Burger Joint pulled what SS is pulling? Probably out through the hotel lobby & down the block. SS, your food is good enough. I strongly urge you to change your technique b/c people are resenting the slowness which is obviously put into place to ensure long lines to create hype. People are not stupid &, if they are, they'll quickly hear about it by reading reviews or by word of mouth b/c I can tell you people talk. There was a line out the door when I showed up. There were only 2 of 3 registers open with many staff members standing around doing nothing but distracting those who were attempting to work. Then, the worst part, was the 2nd cashier just walked away for 10-15 minutes while the sole cashier chatted with each customer for over 4 minutes &, sure enough, the line grew longer. I resent this deception & you are quickly ruining a very good thing.

1
★★★☆☆

I was delighted to hear about the opening of SS having been to MSP several times. The food is good but I'm appalled & disappointed by the very obvious "slowness" of those taking orders. I've been there 3 times and this last time, after reading comments about their slowness across websites, I timed the length of time the cashier took w/ the customers. SLOW! On average, they were taking 4-5 minutes w/ each customer & sometimes longer: casually chatting & providing long-winded explanations, This was something I've never seen before anywhere; it was ridiculous. There is no sign of hustle in there at all not even among the 15 people standing in the kitchen who were chatting while 10 people were waiting for their buzzers to ring. McDonalds & Burger King have timers on their registers while the Burger Joint cashiers are so fast that they cut you off when you order. There are Burger Joint signs to help guide you to order quickly & the cashiers strongly steer each customer in that direction taking no more than a minute with each person, AND still there are lines there. So, what would the lines be like if Burger Joint pulled what SS is pulling? Probably out through the hotel lobby & down the block. SS, your food is good enough. I strongly urge you to change your technique b/c people are resenting the slowness which is obviously put into place to ensure long lines to create hype. People are not stupid &, if they are, they'll quickly hear about it by reading reviews or by word of mouth b/c I can tell you people talk. There was a line out the door when I showed up. There were only 2 of 3 registers open with many staff members standing around doing nothing but distracting those who were attempting to work. Then, the worst part, was the 2nd cashier just walked away for 10-15 minutes while the sole cashier chatted with each customer for over 4 minutes &, sure enough, the line grew longer. I resent this deception & you are quickly ruining a very good thing.

Pros: Good burgers and fries.

Cons: Purposely slow beyond belief to create long lines.

.

As an upper westsider, nothing is more welcome than a decent restaurant...especially one for the whole family. So, of course, we waited in great anticipation for Shack Shake to open in the hood. We stood in the line that over flowed onto Columbus Ave. in the chilly evening while my son kept saying, "This better be worth it!"

Being a Wisconsinite, raised on creamy butter, fresh cream, etc., I couldn't wait to try the frozen custard. What could be better than a little piece of home in my backyard. Hate to break it to Danny, but a little trip to Milwaukee's Kopp's Frozen Custard or Gilles would have served him well. This is tasty, but to call it frozen custard is a disgrace to those of us who know the real deal.

By the way, they might want to add a few more registers, get the cook staff to hustle a bit...this is supposed to be "fast food," afterall. The cheeseburger was just OK, but the fries made the wait "worth it!" Thankfully, something was...

1
★★☆☆☆

As an upper westsider, nothing is more welcome than a decent restaurant...especially one for the whole family. So, of course, we waited in great anticipation for Shack Shake to open in the hood. We stood in the line that over flowed onto Columbus Ave. in the chilly evening while my son kept saying, "This better be worth it!"

Being a Wisconsinite, raised on creamy butter, fresh cream, etc., I couldn't wait to try the frozen custard. What could be better than a little piece of home in my backyard. Hate to break it to Danny, but a little trip to Milwaukee's Kopp's Frozen Custard or Gilles would have served him well. This is tasty, but to call it frozen custard is a disgrace to those of us who know the real deal.

By the way, they might want to add a few more registers, get the cook staff to hustle a bit...this is supposed to be "fast food," afterall. The cheeseburger was just OK, but the fries made the wait "worth it!" Thankfully, something was...

Pros: Location, kid-friendly, french fries

Cons: Line onto street, not enough registers, slow staff, not true frozen custard

Editorial from

Located in Madison Square Park, this fun burger and shake place will please everyone, including your wallet (burgers are only $3.50). Kids options ar...

 

Wait, you're the expert.

If you've been to or used Shake Shack, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review