Passport Express Business Services

★★★☆☆
  • 10111 Colesville Rd

    Silver Spring, MD 20901

    Cross street: Colesville Road, (RT 29) and University Boulevard

    Map & Directions
  • 301-920-0880

About Passport Express Business Services

Details
Hours
Mon. - Fri. 9:00am - 6:00pm Sat. - 9:00am - 3:00pm
3.0 2
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We showed up twice within their business hours and both times they were not there. The doors were locked. Between the first and the second time I talked to them on the phone to confirm that they would be open the next time I went. Again, they were not open. I called the number on the door and they informed me they were at a funeral. At 5:50pm? Why not leave a note on the door? Sure.

Given their location, it is very difficult to get to them in the afternoon during rush hour.

1
★☆☆☆☆

We showed up twice within their business hours and both times they were not there. The doors were locked. Between the first and the second time I talked to them on the phone to confirm that they would be open the next time I went. Again, they were not open. I called the number on the door and they informed me they were at a funeral. At 5:50pm? Why not leave a note on the door? Sure.

Given their location, it is very difficult to get to them in the afternoon during rush hour.

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Business Response:

Owner - In response to Ms.Lynne comment of business hours. We have been experiencing problems with Google updating there database of our new address and business hours for 5 months now with no success. I mentioned that to Ms. Lynne the first time we spoke on the phone. In my second conversation with Ms. Lynne I was literally leaving the grave site of a family member. What Ms. Lynne failed to mention is that she came in the next day to be fingerprinted. After being fingerprinted she identified herself as the person I spoke to over the phone. However she wasn??t specific as to whom she was. She then grabbed her completed fingerprint cards and walked out of the office. I didn??t realize who she was until latter. What I don??t understand is why come in to be fingerprinted then in turn post a negative comment. She could have addressed her concerns at the time she came in. I would have provided the fingerprint service for free.
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My experience at Passport Express was excellent. Their service was fast and efficient. I was in an out within 15 minutes. The staff was courteous, helpful and knowledgeable and their environment was also very comfortable should I have to wait. I would definitely recommend passport Express Business Services for your fingerprinting and passport photo needs. I will also be making them my preference for these services in the future.

5
★★★★★

My experience at Passport Express was excellent. Their service was fast and efficient. I was in an out within 15 minutes. The staff was courteous, helpful and knowledgeable and their environment was also very comfortable should I have to wait. I would definitely recommend passport Express Business Services for your fingerprinting and passport photo needs. I will also be making them my preference for these services in the future.

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Business Response:

We here at Passport Express Business Services appreciate you taking the time to post your comments. We are glad you had a positive experience and hope that we can serve your business needs in the future. Respectfully, Management

Message from Passport Express Business Services

We are located at 10111 Colesville Road, Suite 129, Silver Spring, MD 20901. In the offices above the Woodmoor Shopping Center. Our prices are relatively lower than other Fingerprinting establishments. Even though were smaller the other places always seem to follow our lead. Come see and compare.

More about Passport Express Business Services

Adoption Adult Dependent Care Board of Liquor Board of Nursing Board of Pharmacy Child Care DLLR Licensing General Fingerprinting Gold Seal Government Handgun Licensing Human Resources Immigration/Visa Individual Review MD Public Service Commission MD Public Service Driving School Instructors MD State Police Licensing Mortgage Originators Licensing (State only)* Private Employer Petitions Security Guard Licensing US Government Contract

 

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