Richards Variety Store

★★★★☆
  • 931 Monroe Dr Ne

    Atlanta, GA 30308

    Map & Directions
  • 404-879-9877

About Richards Variety Store

Categories
Hours
Monday-Saturday : 10 am to 8 pm Sunday : 12 pm - 6 pm

Shopping

Shopping
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4.0 4
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Ever went to Walmart and tried to get an opinion from a store associate? How many times were they helpful with recommendations if not directions to find something?
Well in this place, this gem of midtown are some of the most fun, and willingly helpful people I have ever met. Everyone who works there has stories to tell and ideas to share. Whether it's trying to find items to stuff in a gift basket for a priest, the perfect gift for a dentist, or the perfect pink cowgirl hat for the latest drag show, these people know what customer service is supposed to be: friendly, helpful, efficient and innovative.

5
★★★★★

Ever went to Walmart and tried to get an opinion from a store associate? How many times were they helpful with recommendations if not directions to find something?
Well in this place, this gem of midtown are some of the most fun, and willingly helpful people I have ever met. Everyone who works there has stories to tell and ideas to share. Whether it's trying to find items to stuff in a gift basket for a priest, the perfect gift for a dentist, or the perfect pink cowgirl hat for the latest drag show, these people know what customer service is supposed to be: friendly, helpful, efficient and innovative.

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I walked into this store as if I could go back to childhood. Richards has this wonderful nostalgic quality to it that anyone, and I mean anyone would love to experience. I always recommend this place to people if they're trying to find a unique gift or throw a themed party. Richards is sure to have whatever you're looking for.
I know that there's reviews that try to put down this store by saying there's bad customer service or there's pricing errors. But those problems are RARE. This store is family owned and has been in business since the 1950's they're trying their best to stay organized in these modern times and it's getting harder to compete with those big time stores. I know I've had a few problems but the workers and manager is very helpful in solving any dispute. I've seen customers walk away in a huff because they're too uptight about the little things. I believe that we should try to promote small businesses and give them a chance to serve you. This store is great, just check them out and have an open mind.

2
★★★★★

I walked into this store as if I could go back to childhood. Richards has this wonderful nostalgic quality to it that anyone, and I mean anyone would love to experience. I always recommend this place to people if they're trying to find a unique gift or throw a themed party. Richards is sure to have whatever you're looking for.
I know that there's reviews that try to put down this store by saying there's bad customer service or there's pricing errors. But those problems are RARE. This store is family owned and has been in business since the 1950's they're trying their best to stay organized in these modern times and it's getting harder to compete with those big time stores. I know I've had a few problems but the workers and manager is very helpful in solving any dispute. I've seen customers walk away in a huff because they're too uptight about the little things. I believe that we should try to promote small businesses and give them a chance to serve you. This store is great, just check them out and have an open mind.

Pros: Great Selection & Helpful Workers

Cons: Have to check in shopping bags

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Richards Variety Store has a variety of selection to choose from. My kids were in kid land. So many toys to but.

5
★★★★★

Richards Variety Store has a variety of selection to choose from. My kids were in kid land. So many toys to but.

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BEWARE. Terrible customer service. I always try to support local stores and shopped at Richards in the past because of their fun variety. When I went to pay for my item, the price came up $8 more than the clearly marked sticker price. When I questioned this, a very rude curt manager told me that the price in the computer was the correct price and the he wasn't selling it for a penny less. No apology. He actually made me feel like I'd done something wrong. It was a terrible shopping experience and in the future I will be taking my business elsewhere. Do not recommend.

0
★☆☆☆☆

BEWARE. Terrible customer service. I always try to support local stores and shopped at Richards in the past because of their fun variety. When I went to pay for my item, the price came up $8 more than the clearly marked sticker price. When I questioned this, a very rude curt manager told me that the price in the computer was the correct price and the he wasn't selling it for a penny less. No apology. He actually made me feel like I'd done something wrong. It was a terrible shopping experience and in the future I will be taking my business elsewhere. Do not recommend.

Pros: good variety of toys

Cons: Terrible shopping experience, do not care about customers

 

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