Dr Air Duct Llc

★★★★☆

About Dr Air Duct Llc

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Has anyone ever heard of this company before? I think they are a scam. They do not follow through on work. They were over two hours late for the appointment. They did not even call to let me know and then I had to leave for work but could not reach anyone at the company. When they finally called me two hours after our scheduled appointment, they acted like it was my fault I had to leave for work. I purposely took off extra time from work to get the job completed. I wound up going with a reliable, reputable company. I am mad.

1
★☆☆☆☆

Has anyone ever heard of this company before? I think they are a scam. They do not follow through on work. They were over two hours late for the appointment. They did not even call to let me know and then I had to leave for work but could not reach anyone at the company. When they finally called me two hours after our scheduled appointment, they acted like it was my fault I had to leave for work. I purposely took off extra time from work to get the job completed. I wound up going with a reliable, reputable company. I am mad.

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In one word I can describe this company, excellent. I would never go anywhere else. I used this service because I just bought a house which was very old and probably needed some duct cleaning. I wanted my air conditioner to run more efficiently. When the guys from Dr. Airduct came out, they went under the crawl space to locate and clean my furnace, then did a thorough cleaning of my house. The overall process took a little less than three hours. They gave me the price they quoted over the phone with a 15% discount. They don't try to nickle and dime you. My husband and I are very happy and now we can put the money we saved with lower heating bills into a savings account. Thanks, Ronnie:)

5
★★★★★

In one word I can describe this company, excellent. I would never go anywhere else. I used this service because I just bought a house which was very old and probably needed some duct cleaning. I wanted my air conditioner to run more efficiently. When the guys from Dr. Airduct came out, they went under the crawl space to locate and clean my furnace, then did a thorough cleaning of my house. The overall process took a little less than three hours. They gave me the price they quoted over the phone with a 15% discount. They don't try to nickle and dime you. My husband and I are very happy and now we can put the money we saved with lower heating bills into a savings account. Thanks, Ronnie:)

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Use at your own risk - Duct Cleaning and mold Poor all around. Customer service: Never returned calls/emails. Did not show up on time. Product: Used standard mops and buckets for clean up. Did not tie bags. Went through house instead of back door. Pricing: Does not detail invoices = Overcharge. Desciption of services includes work performed that was not done. Description may not be covered by insurance. If you experience same things, call and ask for DC. You will need to call many times to get through, however.

1
★☆☆☆☆

Use at your own risk - Duct Cleaning and mold Poor all around. Customer service: Never returned calls/emails. Did not show up on time. Product: Used standard mops and buckets for clean up. Did not tie bags. Went through house instead of back door. Pricing: Does not detail invoices = Overcharge. Desciption of services includes work performed that was not done. Description may not be covered by insurance. If you experience same things, call and ask for DC. You will need to call many times to get through, however.

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We are trying to find out if our fireplaces can be reopened, fixed and used, or how best to make them usable (eg - fireplace inserts). This was indicated to the folks by phone and in person. The "inspector" did not get on the roof to look at the chimney, or into the attic to check it out. He didn't even look at the fireplace on the first floor, or into the chimney on the second floor, which would have required taking some weather-blocker out...not difficult. He told me I should get my basement water-proofed. How is this related to the fireplace situation, exactly? He did say the fireplace box was too small for actual fires (which is suspect from the start as the house was built in 1915 and the fireplaces would have been a major source of heat at the time). He was pleasant, but not at all helpful.j For this I paid $80.

0
★☆☆☆☆

We are trying to find out if our fireplaces can be reopened, fixed and used, or how best to make them usable (eg - fireplace inserts). This was indicated to the folks by phone and in person. The "inspector" did not get on the roof to look at the chimney, or into the attic to check it out. He didn't even look at the fireplace on the first floor, or into the chimney on the second floor, which would have required taking some weather-blocker out...not difficult. He told me I should get my basement water-proofed. How is this related to the fireplace situation, exactly? He did say the fireplace box was too small for actual fires (which is suspect from the start as the house was built in 1915 and the fireplaces would have been a major source of heat at the time). He was pleasant, but not at all helpful.j For this I paid $80.

Pros: Folks were friendly

Cons: Did very little actual inspecting

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Dr. Airduct is good. I don't have a lot of time to go on and on about how remarkable their service is, but I would like to spread the word. Pass this along to your family and friends. They came out a week ago and took care of my mom;s dryer. They cleaned out all the dirt and lint that could have started a fire. She is up in age and can't do a lot for herself. They went out of their way to help her and even repaired a doorknob for her. This is what I call going above and beyond for your clients. Call 404-348-0436

2
★★★★☆

Dr. Airduct is good. I don't have a lot of time to go on and on about how remarkable their service is, but I would like to spread the word. Pass this along to your family and friends. They came out a week ago and took care of my mom;s dryer. They cleaned out all the dirt and lint that could have started a fire. She is up in age and can't do a lot for herself. They went out of their way to help her and even repaired a doorknob for her. This is what I call going above and beyond for your clients. Call 404-348-0436

Pros: Quick and successful

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Update 6-7-09
** I demanded 50% of the fee and they sent me a check)
I hired them to have my chimney cleaned prior to moving out. It was on an inspection requirements list. I called and they quoted $99 or $129 depending on if I had a fireplace or chimney. They came on the date specified but were 2 hours late. When they came they did the job quickly. He offered me a extra cleaning for only $40 (that was quoted as free). I declined but he said he would mark that I had it done anyway but I declined that dishonest practice as well.
When it was time to pay the bill they added an additional $40 as a travel charge. When I asked why there was a 40% increase I was told it was standard for a travel charge over an hour. I said you are in Atlanta and I am in Suwanee ?? that is not an hour. I am not concerned WHERE you came from? you are an Atlanta company. He didn??t have an answer. I paid and should NOT have !
I then immediately took the quote and emailed Joey, the office manager, who sent me the quote and asked where the travel charge was on the quote. No response
The Office manager wrote me back and apologized for the inconvenience and offered me 50% off on other services. I don??t think SO!
DO NOT USE this company they are crooks!

0
★☆☆☆☆

Update 6-7-09
** I demanded 50% of the fee and they sent me a check)
I hired them to have my chimney cleaned prior to moving out. It was on an inspection requirements list. I called and they quoted $99 or $129 depending on if I had a fireplace or chimney. They came on the date specified but were 2 hours late. When they came they did the job quickly. He offered me a extra cleaning for only $40 (that was quoted as free). I declined but he said he would mark that I had it done anyway but I declined that dishonest practice as well.
When it was time to pay the bill they added an additional $40 as a travel charge. When I asked why there was a 40% increase I was told it was standard for a travel charge over an hour. I said you are in Atlanta and I am in Suwanee ?? that is not an hour. I am not concerned WHERE you came from? you are an Atlanta company. He didn??t have an answer. I paid and should NOT have !
I then immediately took the quote and emailed Joey, the office manager, who sent me the quote and asked where the travel charge was on the quote. No response
The Office manager wrote me back and apologized for the inconvenience and offered me 50% off on other services. I don??t think SO!
DO NOT USE this company they are crooks!

Pros: I got a receipt for chimney cleaning (needed for selling hom

Cons: 40% increase in quote -added on fees after work done

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This is Omry here. I needed my ducts cleaned. My wife had constant problems breathing, little did I know that the ducts were clogged. Dr. Airduct was recommended. I called this company and they sent two guys out the next morning. They showed us the problem and now my wife can breathe easier. Even the dogs are more energetic.

2
★★★★★

This is Omry here. I needed my ducts cleaned. My wife had constant problems breathing, little did I know that the ducts were clogged. Dr. Airduct was recommended. I called this company and they sent two guys out the next morning. They showed us the problem and now my wife can breathe easier. Even the dogs are more energetic.

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I had Joey come out and clean my ducts and I was well pleased. He also cleaned my coil that was 95% stopped up. Joey explained if it was not cleaned soon, I was going to have to replace it and possible the whole a/c unit.

2
★★★★★

I had Joey come out and clean my ducts and I was well pleased. He also cleaned my coil that was 95% stopped up. Joey explained if it was not cleaned soon, I was going to have to replace it and possible the whole a/c unit.

Pros: Able to fit us in his busy schedule.

Cons: None

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I can not say enough about the service yesterday by Joey and his team. I checked his references and was glad to see his service was excellent. I will recommend Dr. Air Dcut to my family & friends. Jane , Sandy Springs, GA

2
★★★★★

I can not say enough about the service yesterday by Joey and his team. I checked his references and was glad to see his service was excellent. I will recommend Dr. Air Dcut to my family & friends. Jane , Sandy Springs, GA

Pros: Thumbs up

Cons: none

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Someone I know had their dryer catch on fire from too much lint in the trap so I thought I'd better get mine checked.

I couldn't believe how much lint had collected in the two years we've had our dryer!

The Dr. Air Duct man came out and cleaned out the whole system and now I can rest easy.

He was able to fit my service in the same day I called and was really efficient.

2
★★★★★

Someone I know had their dryer catch on fire from too much lint in the trap so I thought I'd better get mine checked.

I couldn't believe how much lint had collected in the two years we've had our dryer!

The Dr. Air Duct man came out and cleaned out the whole system and now I can rest easy.

He was able to fit my service in the same day I called and was really efficient.

Pros: Available when I was, no waiting around for a service man

Cons: none

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We called Dr. Duct after reading reviews on citysearch and scheduled an appointment for the next day to have our air ducts cleaned. They showed up 2 hours late and were in and out of my house in a whirlwind in just an hour. They left a mess on my new floors and marks on my walls from their cleaning equipment. I don't think I got my money's worth because when I went to change the filter yesterday it was very dirty. There was paper and other trash on the filter, this stuff should have been removed by the cleaning I would think. After further inspection with a flashlight I found more trash inside the duct that leads up to the filter and parts of the big square duct still had dust on the sides and top. I called Dr. Duct twice with my concerns and to date have not recieved a call back. Stay away from these guys.

0
★☆☆☆☆

We called Dr. Duct after reading reviews on citysearch and scheduled an appointment for the next day to have our air ducts cleaned. They showed up 2 hours late and were in and out of my house in a whirlwind in just an hour. They left a mess on my new floors and marks on my walls from their cleaning equipment. I don't think I got my money's worth because when I went to change the filter yesterday it was very dirty. There was paper and other trash on the filter, this stuff should have been removed by the cleaning I would think. After further inspection with a flashlight I found more trash inside the duct that leads up to the filter and parts of the big square duct still had dust on the sides and top. I called Dr. Duct twice with my concerns and to date have not recieved a call back. Stay away from these guys.

Cons: Bad workmanship, Bad customer service

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I recently had my vents and chimney cleaned by Dr. Air Duct, LLC. I went with them
because they were a little cheaper than the other companies I contacted and could
sweep my chimney as well. It seemed like they did a great job.
they put all of the vent covers back on and left my freshly painted walls spotless.
Also I looked up in the furnace and it was pretty clean. Very professional.

2
★★★★★

I recently had my vents and chimney cleaned by Dr. Air Duct, LLC. I went with them
because they were a little cheaper than the other companies I contacted and could
sweep my chimney as well. It seemed like they did a great job.
they put all of the vent covers back on and left my freshly painted walls spotless.
Also I looked up in the furnace and it was pretty clean. Very professional.

Pros: Cheaper than others. Superb cleaning and great communication

Cons: N/A

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Dr. Air Duct Cleaning was extremely professional in every way when it came to

my house to clean my dryer vent.

The owner of the Company (Ronnie) explained everything he was going to do

before he started the work and carried it out in the most professional way.

I'm extremely happy with the service I received and the price was also very excellent.

2
★★★★★

Dr. Air Duct Cleaning was extremely professional in every way when it came to

my house to clean my dryer vent.

The owner of the Company (Ronnie) explained everything he was going to do

before he started the work and carried it out in the most professional way.

I'm extremely happy with the service I received and the price was also very excellent.

Pros: Thumbs up

Cons: none

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Dr. Airduct came to my house this morning and did a great job. They were very nice and showed me what kind of dust I had lurking in my ducts. Yuck! I would definatly recommend them to my friends.

Mrs. Camile, Decatur

2
★★★★☆

Dr. Airduct came to my house this morning and did a great job. They were very nice and showed me what kind of dust I had lurking in my ducts. Yuck! I would definatly recommend them to my friends.

Mrs. Camile, Decatur

Pros: Friendly, fast, service

Cons: None

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This company has excellent servicemen working for them. I needed my ducts cleaned because of some health issues my son was having. I called this company because my friend recommended them and I couldn't have been hapier with the service. Michael and Joey were very knowledgeable and explained exactly what they were going to do in my house. I felt compleaty comfortable and I feel that they did a great job.

Ms. Sanders

2
★★★★★

This company has excellent servicemen working for them. I needed my ducts cleaned because of some health issues my son was having. I called this company because my friend recommended them and I couldn't have been hapier with the service. Michael and Joey were very knowledgeable and explained exactly what they were going to do in my house. I felt compleaty comfortable and I feel that they did a great job.

Ms. Sanders

Pros: Great job!

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This is the first time I've used an air duct cleaning service. We just bought a new home and the vents were really dirty. They showed us the inside of the vents before and after the cleaning. Now we feel a lot more comfortable in our new home.

2
★★★★☆

This is the first time I've used an air duct cleaning service. We just bought a new home and the vents were really dirty. They showed us the inside of the vents before and after the cleaning. Now we feel a lot more comfortable in our new home.

Pros: They were on time, they were informative and helpful.

Cons: None

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I just wanted to let you know how much we appreciated the service that Ronnie gave us. He and Lawrence cleaned our air ducts on Sunday.

On Monday night, we discovered that our fan was no longer operating. So at 9:00 p.m. on Monday, I called the only number I had in my cell phone, which I think must?ve been Ronnie?s cell. Ronnie answered even though he was at home and talked to me for about 10 minutes. Then yesterday, he returned to our house, went into the crawlspace and got the fan running again. It was such a relief since we were afraid to leave the house with no heat last night since the temp was dropping so low.

I cannot tell you how much I appreciate his willingness to help. We have had extremely bad service from other companies lately, so this experience has restored a little bit of our faith in doing business with others. And I feel really bad that I bothered him at home but I?m so relieved that he was nice about it.

Please make sure Ronnie gets the credit he deserves! Thanks so much.

2
★★★★★

I just wanted to let you know how much we appreciated the service that Ronnie gave us. He and Lawrence cleaned our air ducts on Sunday.

On Monday night, we discovered that our fan was no longer operating. So at 9:00 p.m. on Monday, I called the only number I had in my cell phone, which I think must?ve been Ronnie?s cell. Ronnie answered even though he was at home and talked to me for about 10 minutes. Then yesterday, he returned to our house, went into the crawlspace and got the fan running again. It was such a relief since we were afraid to leave the house with no heat last night since the temp was dropping so low.

I cannot tell you how much I appreciate his willingness to help. We have had extremely bad service from other companies lately, so this experience has restored a little bit of our faith in doing business with others. And I feel really bad that I bothered him at home but I?m so relieved that he was nice about it.

Please make sure Ronnie gets the credit he deserves! Thanks so much.

Pros: Definite thumbs up. Above and beyond a satisfied customer .

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These guys came to come clean my dryer vent. They showed me all the lint that was trapped in the vent and what a fire hazard it was. I feel like they really saved my family and home. Thank you guys. My family and I are so grateful, thanks again.

2
★★★★★

These guys came to come clean my dryer vent. They showed me all the lint that was trapped in the vent and what a fire hazard it was. I feel like they really saved my family and home. Thank you guys. My family and I are so grateful, thanks again.

Pros: Thumbs up most definitely. Saved our family, home and money.

.

Thank you for your help in getting our vents//returns problems solved. Ronnie and Carl offered excellent customer service and were meticulous about making sure the ducts were cleaned properly. Your guys stayed at my home until 10 pm. They should be commended for their commitment to your customers.

2
★★★★★

Thank you for your help in getting our vents//returns problems solved. Ronnie and Carl offered excellent customer service and were meticulous about making sure the ducts were cleaned properly. Your guys stayed at my home until 10 pm. They should be commended for their commitment to your customers.

Pros: Courteous, professional and very customer oriented.

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I live in a RV and have carpet on my ceilings. These workers came in and took excellent care, did not make a mess and the carpet was so clean and fresh when they left. I highly recommend them for carpet cleaning. Great job guys.

2
★★★★★

I live in a RV and have carpet on my ceilings. These workers came in and took excellent care, did not make a mess and the carpet was so clean and fresh when they left. I highly recommend them for carpet cleaning. Great job guys.

Pros: Difficult job that was done with such care and concern for my home.

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My home system has completely cleaning disinfected & deodorized by Ronnie & Mike
From Dr. Air Duct .
Their work and explanation of system parts & functions was superb
and my system works and smell like new!
call them 404-348-0436
M. Gregory

2
★★★★★

My home system has completely cleaning disinfected & deodorized by Ronnie & Mike
From Dr. Air Duct .
Their work and explanation of system parts & functions was superb
and my system works and smell like new!
call them 404-348-0436
M. Gregory

Pros: on time

Cons: non

.

Ronnie, Does very good work after many attempts to get
our vents cleaned we finally got the guys to come cut
and clean our vents. Very quickly and efficient .
I highly recommend them to any one needing this service.
Thanks.

2
★★★★★

Ronnie, Does very good work after many attempts to get
our vents cleaned we finally got the guys to come cut
and clean our vents. Very quickly and efficient .
I highly recommend them to any one needing this service.
Thanks.

Pros: Service, Price, information.

Cons: none

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They did an excellent job...
Very professional and great at explaining the problems
Needing to be addressed .
C. Brown

2
★★★★☆

They did an excellent job...
Very professional and great at explaining the problems
Needing to be addressed .
C. Brown

Pros: Knowledge

Cons: nope

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We found this company on City Search with good ratings so we thought we would give them a try.
When we ordered service we specifically told them that we knew our air ducts needed to either be replaced or repaired...never mentioned anything about cleaning. When the workers got here they insisted that a cleaning be done first to see if that helped. Well great we have clean air but still where we started no ac in half of the house in the lovely blazing georgia heat.

0
★☆☆☆☆

We found this company on City Search with good ratings so we thought we would give them a try.
When we ordered service we specifically told them that we knew our air ducts needed to either be replaced or repaired...never mentioned anything about cleaning. When the workers got here they insisted that a cleaning be done first to see if that helped. Well great we have clean air but still where we started no ac in half of the house in the lovely blazing georgia heat.

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I called on a Monday & they came out on Tuesday morning. Mike arrived on time & was pleasant from the very start. He explained what he was going to do & walked me through the entire process after inspecting the vents and ducts. He showed me where we needed to do repairs and made recommendations for better air flow and air quality. He was EXTREMELY clean - vacuumed where he made a ''mess'' and even played with my kids. Darnell didn't rush through the job in order to get to the next one & he really took the time to educate me on the whole process. He truly became part of our family for a day. A PROFESSIONAL & a joy to be around.

2
★★★★★

I called on a Monday & they came out on Tuesday morning. Mike arrived on time & was pleasant from the very start. He explained what he was going to do & walked me through the entire process after inspecting the vents and ducts. He showed me where we needed to do repairs and made recommendations for better air flow and air quality. He was EXTREMELY clean - vacuumed where he made a ''mess'' and even played with my kids. Darnell didn't rush through the job in order to get to the next one & he really took the time to educate me on the whole process. He truly became part of our family for a day. A PROFESSIONAL & a joy to be around.

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i would recommend this company to any one who really care about his indoor air quality.
very hard working people , seems like they love their job and they know what they are doing.
the good part , they disinfect the the furnace and each air duct with ORGANIC SOLUTION. as far as I know , all the rest of the Cleaning Companies use CHEMICALS.
My house smell much better since the cleaning and i feel much better too.
thanks for the Crew Dr. Air Duct sent over to do the job.
i would use them again in the future and recommend them the my friends and family.

2
★★★★★

i would recommend this company to any one who really care about his indoor air quality.
very hard working people , seems like they love their job and they know what they are doing.
the good part , they disinfect the the furnace and each air duct with ORGANIC SOLUTION. as far as I know , all the rest of the Cleaning Companies use CHEMICALS.
My house smell much better since the cleaning and i feel much better too.
thanks for the Crew Dr. Air Duct sent over to do the job.
i would use them again in the future and recommend them the my friends and family.

Pros: very informative.

 

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