Shawnee Mission Kia

★★★☆☆
  • 7810 Shawnee Mission Pkwy

    Mission, KS 66202

    Map & Directions
  • 913-262-4800

About Shawnee Mission Kia

Hours
Sun 24 Hours, Mon-Thu 9am-8pm, Fri-Sat 9am-6pm

Automotive

Automotive
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3.2 10
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.

avoid doing business with them ... they are not honest!!! they encouraged me and was willing to allow me to drive almost 5 hours (from grand island) to there dealership to try to sell me a car that they do not have in stock nor did it exist!!!!!! the old bait and switch me after i drive all that way.. My daughter would have been devastated!!!! grrrr I ended up at a dealership in Omaha and the sales woman there was amazing and dedicated..and the car was actually there..!! she sent me pictures and told me everything about it before I even made the final decision to actually go... this was how my chat went with shawnee mission... :(

Shawnee Mission Kia - Kansas City's #1 Kia Dealer!: Shawnee Mission Kia New Cars is Open Sundays from 10 am to 5 pm!
System: We have alerted the online representatives that you are waiting. Someone should be with you momentarily.
System: A representative has joined the conversation. Compose your message and then click send.
Johnny Sims: Hi! How are you today?
You: i am interested in a kia soul
You: your web site shows you have several in stock
Johnny Sims: Cool...I can help...but I just saw someone logged into my computer...my name is actually Rocco
Johnny Sims: yes we do have several
Johnny Sims: have you driven one yet?
You: i am looking for an automatic
Johnny Sims: ok...we have those
You: all your spcs show them as manual
Johnny Sims: we have automatics here
Johnny Sims: the website is only as accurate as the human that updates it
You: :(
Johnny Sims: why a sad face?
You: becasue its then hard for me to actually see what im looking for
Johnny Sims: I'm super excited!! The Soul is awesome....I liked the car so much I bought one for myself
You: if its not accurate then how do i shop on line
You: the soul is very cute
You: i am interested in an auto base ....... i think
Johnny Sims: online is really just for looking...its not Amazon...I can't sent the car to you thru the internet
Johnny Sims: ok...that car is a 1.6L inline 4 cylinder
You: but it should be some what accurate according to your inventory ? no
You: anyway
Johnny Sims: what other questions do you have?
You: umm.... i have done some research and the automatic is really what i am looking fro
You: and the prices of them
You: and do your prices on line include any rebates
Johnny Sims: they range from about 16K and go up from there...it jsut depends on how fancy you want it
Johnny Sims: have you driven one yet?
You: but your web site says they are 15500
You: yes i have i am in grand island
Johnny Sims: that a bit of a drive...when did you want to come in?
You: depends on what the numbers are
Johnny Sims: 7810 Shawnee Mission Parkway
You: i know where you are!
Johnny Sims: our address is the most important number
Johnny Sims: this is where you get your new Soul
You: really?
Johnny Sims: totally!!
You: i am talking about the final price of the vehicle
You: hello
You: I can buy a base model black automatic transmission from a kia dealer in Omaha for 15,545 - 500 rebate can beat that??
Johnny Sims: sure come on in
You: what would your final price be...
You: im not sure why this had to be so difficult
You: the omaha web site was so easy to use and very current and they were very direct in answering my questions
You: i have no problem driving to where i need to be .. this car is for my daughter... the problem is they only have a white on available for sale
You: what colors do you have
You: since you told me your web site is only as accurate as the human that updates them :(

1
★☆☆☆☆

avoid doing business with them ... they are not honest!!! they encouraged me and was willing to allow me to drive almost 5 hours (from grand island) to there dealership to try to sell me a car that they do not have in stock nor did it exist!!!!!! the old bait and switch me after i drive all that way.. My daughter would have been devastated!!!! grrrr I ended up at a dealership in Omaha and the sales woman there was amazing and dedicated..and the car was actually there..!! she sent me pictures and told me everything about it before I even made the final decision to actually go... this was how my chat went with shawnee mission... :(

Shawnee Mission Kia - Kansas City's #1 Kia Dealer!: Shawnee Mission Kia New Cars is Open Sundays from 10 am to 5 pm!
System: We have alerted the online representatives that you are waiting. Someone should be with you momentarily.
System: A representative has joined the conversation. Compose your message and then click send.
Johnny Sims: Hi! How are you today?
You: i am interested in a kia soul
You: your web site shows you have several in stock
Johnny Sims: Cool...I can help...but I just saw someone logged into my computer...my name is actually Rocco
Johnny Sims: yes we do have several
Johnny Sims: have you driven one yet?
You: i am looking for an automatic
Johnny Sims: ok...we have those
You: all your spcs show them as manual
Johnny Sims: we have automatics here
Johnny Sims: the website is only as accurate as the human that updates it
You: :(
Johnny Sims: why a sad face?
You: becasue its then hard for me to actually see what im looking for
Johnny Sims: I'm super excited!! The Soul is awesome....I liked the car so much I bought one for myself
You: if its not accurate then how do i shop on line
You: the soul is very cute
You: i am interested in an auto base ....... i think
Johnny Sims: online is really just for looking...its not Amazon...I can't sent the car to you thru the internet
Johnny Sims: ok...that car is a 1.6L inline 4 cylinder
You: but it should be some what accurate according to your inventory ? no
You: anyway
Johnny Sims: what other questions do you have?
You: umm.... i have done some research and the automatic is really what i am looking fro
You: and the prices of them
You: and do your prices on line include any rebates
Johnny Sims: they range from about 16K and go up from there...it jsut depends on how fancy you want it
Johnny Sims: have you driven one yet?
You: but your web site says they are 15500
You: yes i have i am in grand island
Johnny Sims: that a bit of a drive...when did you want to come in?
You: depends on what the numbers are
Johnny Sims: 7810 Shawnee Mission Parkway
You: i know where you are!
Johnny Sims: our address is the most important number
Johnny Sims: this is where you get your new Soul
You: really?
Johnny Sims: totally!!
You: i am talking about the final price of the vehicle
You: hello
You: I can buy a base model black automatic transmission from a kia dealer in Omaha for 15,545 - 500 rebate can beat that??
Johnny Sims: sure come on in
You: what would your final price be...
You: im not sure why this had to be so difficult
You: the omaha web site was so easy to use and very current and they were very direct in answering my questions
You: i have no problem driving to where i need to be .. this car is for my daughter... the problem is they only have a white on available for sale
You: what colors do you have
You: since you told me your web site is only as accurate as the human that updates them :(

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.

This is the worse dealership I have ever been to. I told them I didn't car about gas milage, or how many miles the car had or how new it was, all I wanted was a car I felt safe in driving during the winter months. After about 5 hrs

3
★★★★★

This is the worse dealership I have ever been to. I told them I didn't car about gas milage, or how many miles the car had or how new it was, all I wanted was a car I felt safe in driving during the winter months. After about 5 hrs

.

We originally purchased a vehicle in 2004 from Shawnee Mission Kia. It was not the most pleasent experience at the time. I brought my van in for repairs and decided to get some information on new vehicles since my 100,000 warranty was almost up. I spoke to a very nice man, who at the time I did not realize but came to find out that he was the New Car sales manager, Chris Winans. I told him I was not sure if we would ever purchase a car from there again and he stated that he was fairly new there and wished that I would give them a second chance. I gave my husband all of this information and he went to the dealership to see what kind of a deal we could put together on a new car. My husband was greeted by Dustin Johnson and when I got there was greeted by him as well. He was very interested in helping us as much as possible. The first day we could not agree on a trade value for my van, so we waited a couple of days and I went back to talk to Dustin and he got together with Chris Winans(manager) and we talked over the trade and agreed on an amount. They tried to work the financing as best that they could, but we were unable to get a van payment we wanted. I went to Olathe Kia to get a second opinion on numbers and they stated that they were unable to come close to the dollar amount that SMK was going to give us for trade. After 3 days of trying to figure out what we wanted to do, we went back to the dealership. We arrived at 6:10, and they closed at 6:00 that day. Dustin was still there and he came out to greet us, let us test drive the cars we wanted and explained what we needed to hear. After we decided on the car we wanted (a 2010 Soul), Dustin sat us down with the financing guy and we proceeded to get all of the paperwork done. The whole time we were in financing Dustin stayed late and took care of everything that we needed that night to drive off the lot. I am impressed by his friendliness, willing to go above and beyond all of his expectations as a salesman and his awesome personality. My name is not an easy one to remember, but everytime I have stepped foot in the doors, he addresses me by name and has a smile on his face. I suggest that if you want grade A+ service, go in and ask for Dustin Johnson!!!! A big thanks to him and Chris Winans for a great car buying experience!

Deana P
Olathe, Ks.

2
★★★★☆

We originally purchased a vehicle in 2004 from Shawnee Mission Kia. It was not the most pleasent experience at the time. I brought my van in for repairs and decided to get some information on new vehicles since my 100,000 warranty was almost up. I spoke to a very nice man, who at the time I did not realize but came to find out that he was the New Car sales manager, Chris Winans. I told him I was not sure if we would ever purchase a car from there again and he stated that he was fairly new there and wished that I would give them a second chance. I gave my husband all of this information and he went to the dealership to see what kind of a deal we could put together on a new car. My husband was greeted by Dustin Johnson and when I got there was greeted by him as well. He was very interested in helping us as much as possible. The first day we could not agree on a trade value for my van, so we waited a couple of days and I went back to talk to Dustin and he got together with Chris Winans(manager) and we talked over the trade and agreed on an amount. They tried to work the financing as best that they could, but we were unable to get a van payment we wanted. I went to Olathe Kia to get a second opinion on numbers and they stated that they were unable to come close to the dollar amount that SMK was going to give us for trade. After 3 days of trying to figure out what we wanted to do, we went back to the dealership. We arrived at 6:10, and they closed at 6:00 that day. Dustin was still there and he came out to greet us, let us test drive the cars we wanted and explained what we needed to hear. After we decided on the car we wanted (a 2010 Soul), Dustin sat us down with the financing guy and we proceeded to get all of the paperwork done. The whole time we were in financing Dustin stayed late and took care of everything that we needed that night to drive off the lot. I am impressed by his friendliness, willing to go above and beyond all of his expectations as a salesman and his awesome personality. My name is not an easy one to remember, but everytime I have stepped foot in the doors, he addresses me by name and has a smile on his face. I suggest that if you want grade A+ service, go in and ask for Dustin Johnson!!!! A big thanks to him and Chris Winans for a great car buying experience!

Deana P
Olathe, Ks.

Pros: Ask for Dustin Johnson!

.

We originally purchased a vehicle in 2004 from Shawnee Mission Kia. It was not the most pleasent experience at the time. I brought my van in for repairs and decided to get some information on new vehicles since my 100,000 warranty was almost up. I spoke to a very nice man, who at the time I did not realize but came to find out that he was the New Car sales manager, Chris Winans. I told him I was not sure if we would ever purchase a car from there again and he stated that he was fairly new there and wished that I would give them a second chance. I gave my husband all of this information and he went to the dealership to see what kind of a deal we could put together on a new car. My husband was greeted by Dustin Johnson and when I got there was greeted by him as well. He was very interested in helping us as much as possible. The first day we could not agree on a trade value for my van, so we waited a couple of days and I went back to talk to Dustin and he got together with Chris Winans(manager) and we talked over the trade and agreed on an amount. They tried to work the financing as best that they could, but we were unable to get a van payment we wanted. I went to Olathe Kia to get a second opinion on numbers and they stated that they were unable to come close to the dollar amount that SMK was going to give us for trade. After 3 days of trying to figure out what we wanted to do, we went back to the dealership. We arrived at 6:10, and they closed at 6:00 that day. Dustin was still there and he came out to greet us, let us test drive the cars we wanted and explained what we needed to hear. After we decided on the car we wanted (a 2010 Soul), Dustin sat us down with the financing guy and we proceeded to get all of the paperwork done. The whole time we were in financing Dustin stayed late and took care of everything that we needed that night to drive off the lot. I am impressed by his friendliness, willing to go above and beyond all of his expectations as a salesman and his awesome personality. My name is not an easy one to remember, but everytime I have stepped foot in the doors, he addresses me by name and has a smile on his face. I suggest that if you want grade A+ service, go in and ask for Dustin Johnson!!!! A big thanks to him and Chris Winans for a great car buying experience!

Deana P
Olathe, Ks.

2
★★★★☆

We originally purchased a vehicle in 2004 from Shawnee Mission Kia. It was not the most pleasent experience at the time. I brought my van in for repairs and decided to get some information on new vehicles since my 100,000 warranty was almost up. I spoke to a very nice man, who at the time I did not realize but came to find out that he was the New Car sales manager, Chris Winans. I told him I was not sure if we would ever purchase a car from there again and he stated that he was fairly new there and wished that I would give them a second chance. I gave my husband all of this information and he went to the dealership to see what kind of a deal we could put together on a new car. My husband was greeted by Dustin Johnson and when I got there was greeted by him as well. He was very interested in helping us as much as possible. The first day we could not agree on a trade value for my van, so we waited a couple of days and I went back to talk to Dustin and he got together with Chris Winans(manager) and we talked over the trade and agreed on an amount. They tried to work the financing as best that they could, but we were unable to get a van payment we wanted. I went to Olathe Kia to get a second opinion on numbers and they stated that they were unable to come close to the dollar amount that SMK was going to give us for trade. After 3 days of trying to figure out what we wanted to do, we went back to the dealership. We arrived at 6:10, and they closed at 6:00 that day. Dustin was still there and he came out to greet us, let us test drive the cars we wanted and explained what we needed to hear. After we decided on the car we wanted (a 2010 Soul), Dustin sat us down with the financing guy and we proceeded to get all of the paperwork done. The whole time we were in financing Dustin stayed late and took care of everything that we needed that night to drive off the lot. I am impressed by his friendliness, willing to go above and beyond all of his expectations as a salesman and his awesome personality. My name is not an easy one to remember, but everytime I have stepped foot in the doors, he addresses me by name and has a smile on his face. I suggest that if you want grade A+ service, go in and ask for Dustin Johnson!!!! A big thanks to him and Chris Winans for a great car buying experience!

Deana P
Olathe, Ks.

Pros: Dustin Johnson as your salesman

.

I first purchased a Kia Sorento from Shawnee Mission Kia in 2007 and had a very good buying experience. When I started looking to trade my car in for a new Kia Sorento, I initially started my relationship with salesperson Bonnie Smith online. I explained my situation (being upside down) and looking for a lesser car pmt. Bonnie was informative and patient with my constant babbling of my credit scenario. About 3 months past and I was ready to come and look. I contacted Bonnie again via email on their website as I had found a used vehicle I was interested in. I went into see Bonnie and after looking at the inventory and my finances, both Bonnie and the finance dept suggested a new 2009 Kia Sorento as the rebates would bring down the price of the car. I found a beautiful car and they worked very hard to get me arrangements that fit my budget. I left very happy!! 3 months later, my new car was stolen and totalled. I was in the market again. I called Bonnie, explained the situation and she and the finance department took good care of me. I wanted another 2009 Kia Sorento but this time wanted a used one. Bonnie helped search for one and when I went to look at them, they had 9 for me to choose from! All delivered to their site in about a week. I got a great deal, low mileage, and extended warranty and again have my beautiful Kia Sorento with a much less costly pmt!! Bonnie and the finance team helped me turn a disaster into a very good car buying experience. I would encourage anyone who wants to be treated fairly and with compassion....you aren't just a number there...to go to either Shawnee Mission Kia or Shawnee Mission Kia Used Cars. They work closely together and do what is best for the customer. I'm very grateful to Bonnie and Chin for helping me, yet again, through a difficult time.

2
★★★★★

I first purchased a Kia Sorento from Shawnee Mission Kia in 2007 and had a very good buying experience. When I started looking to trade my car in for a new Kia Sorento, I initially started my relationship with salesperson Bonnie Smith online. I explained my situation (being upside down) and looking for a lesser car pmt. Bonnie was informative and patient with my constant babbling of my credit scenario. About 3 months past and I was ready to come and look. I contacted Bonnie again via email on their website as I had found a used vehicle I was interested in. I went into see Bonnie and after looking at the inventory and my finances, both Bonnie and the finance dept suggested a new 2009 Kia Sorento as the rebates would bring down the price of the car. I found a beautiful car and they worked very hard to get me arrangements that fit my budget. I left very happy!! 3 months later, my new car was stolen and totalled. I was in the market again. I called Bonnie, explained the situation and she and the finance department took good care of me. I wanted another 2009 Kia Sorento but this time wanted a used one. Bonnie helped search for one and when I went to look at them, they had 9 for me to choose from! All delivered to their site in about a week. I got a great deal, low mileage, and extended warranty and again have my beautiful Kia Sorento with a much less costly pmt!! Bonnie and the finance team helped me turn a disaster into a very good car buying experience. I would encourage anyone who wants to be treated fairly and with compassion....you aren't just a number there...to go to either Shawnee Mission Kia or Shawnee Mission Kia Used Cars. They work closely together and do what is best for the customer. I'm very grateful to Bonnie and Chin for helping me, yet again, through a difficult time.

Pros: Knowledgeable Sales and Finance Employees

.

My wife and I thought about trading in her 2005 Sorento for a 2011 sorento so we decided to stop in Shawnee Mission Kia and take a look. We found the exact Sorento we wanted and when we went to make a deal the sales mgr was getting antsy about how much we owed on our current Kia. I didnt think it was any of his business so i didn't tell him. The sales manager and salesman kept asking how much and wouldnt tell me how much he was going to give me for my trade. After about an hour and a half, the sales manager came back and gave us numbers for the car and also stated that he checked out how much we owed through his dealer tracking system. Basicly he wanted to give me what i owed on the our 05 Kia and give me the new car and sticker minus 2000.00 in rebates. He wouldn't budge and I wasn't going to either. 3 hours after we got there we left feeling very dissatisfied about our experience due to the sales manager going over my head about my payoff without me knowing. Very sneaky. I guess thats why car dealerships have such a bad rap.

0
★☆☆☆☆

My wife and I thought about trading in her 2005 Sorento for a 2011 sorento so we decided to stop in Shawnee Mission Kia and take a look. We found the exact Sorento we wanted and when we went to make a deal the sales mgr was getting antsy about how much we owed on our current Kia. I didnt think it was any of his business so i didn't tell him. The sales manager and salesman kept asking how much and wouldnt tell me how much he was going to give me for my trade. After about an hour and a half, the sales manager came back and gave us numbers for the car and also stated that he checked out how much we owed through his dealer tracking system. Basicly he wanted to give me what i owed on the our 05 Kia and give me the new car and sticker minus 2000.00 in rebates. He wouldn't budge and I wasn't going to either. 3 hours after we got there we left feeling very dissatisfied about our experience due to the sales manager going over my head about my payoff without me knowing. Very sneaky. I guess thats why car dealerships have such a bad rap.

Pros: nothing

Cons: very sneaky

.

Terrible experience with the used car lot.
Vehicle was misrepresented on the web site and they were unwilling to negotiate price at all despite this.
Didn't return calls as requested and promised, at least 5 times I had to call them when they said they were calling me...
Salesmen lied to me and tried to transfer me around office to other salesman when I asked for a manager. Pathetic.

I bought from these guys; trust me, stay far away from these creeps.
I cannot speak for the New Kia salespersons, but the people who worked inside that portion of the business were rude, I can say that much. I had to go there to get financed and didn't have a great experience with that either. I was basically treated like a second class citizen because I didn't have a high credit score at the time.

No customer service on the most expensive thing I will ever buy aside from my home? Unacceptable.

The positive reviews are written by employees of the dealership, so obviously...

0
★☆☆☆☆

Terrible experience with the used car lot.
Vehicle was misrepresented on the web site and they were unwilling to negotiate price at all despite this.
Didn't return calls as requested and promised, at least 5 times I had to call them when they said they were calling me...
Salesmen lied to me and tried to transfer me around office to other salesman when I asked for a manager. Pathetic.

I bought from these guys; trust me, stay far away from these creeps.
I cannot speak for the New Kia salespersons, but the people who worked inside that portion of the business were rude, I can say that much. I had to go there to get financed and didn't have a great experience with that either. I was basically treated like a second class citizen because I didn't have a high credit score at the time.

No customer service on the most expensive thing I will ever buy aside from my home? Unacceptable.

The positive reviews are written by employees of the dealership, so obviously...

Pros: None

Cons: Awful service, rude salesmen, deceptive practices

.

I had an absolutely terrible experience trying to buy a car from Shawnee Mission Kia. Finding an acceptable vehicle and agreeing to a price were not an issue. However, financing, communication, and honesty are areas in which this dealership needs great improvement. First, the staff (I will not identifiy individuals in this forum) did not call when they said they would. I was forced to initiate every phone conversation, after waiting at least twice as long as I was told I would have to for a response. Second, the finance officer submitted an incorrect amount for the loan, and when I was approved, we were left with a $3000 gap between the price of the car and the loan amount. I wsa able to come up with that $3000 in cash to facilitate the trade, but then I was presented with the final problem. The manager decided to reduce the amount they offered for my trade in by $2000, leaving me with another gap to fill. At this time I was forced to withdraw my offer for the vehicle. Save yourself a headache and stay away from Shawnee Mission Kia. If you want a Kia, which is a good car, visit Olathe Kia, Jack Miller Kia, or Independence Kia instead.

0
★☆☆☆☆

I had an absolutely terrible experience trying to buy a car from Shawnee Mission Kia. Finding an acceptable vehicle and agreeing to a price were not an issue. However, financing, communication, and honesty are areas in which this dealership needs great improvement. First, the staff (I will not identifiy individuals in this forum) did not call when they said they would. I was forced to initiate every phone conversation, after waiting at least twice as long as I was told I would have to for a response. Second, the finance officer submitted an incorrect amount for the loan, and when I was approved, we were left with a $3000 gap between the price of the car and the loan amount. I wsa able to come up with that $3000 in cash to facilitate the trade, but then I was presented with the final problem. The manager decided to reduce the amount they offered for my trade in by $2000, leaving me with another gap to fill. At this time I was forced to withdraw my offer for the vehicle. Save yourself a headache and stay away from Shawnee Mission Kia. If you want a Kia, which is a good car, visit Olathe Kia, Jack Miller Kia, or Independence Kia instead.

Pros: None

Cons: Inaccurate/Dishonest communication

.

I bought my car from Shawnee Mission Kia and purchased a extended service contract which covered every major component on my car. I took my car in to be serviced several times and the service manager always worked with the service contract company to get more work done then I asked.

4
★★★★☆

I bought my car from Shawnee Mission Kia and purchased a extended service contract which covered every major component on my car. I took my car in to be serviced several times and the service manager always worked with the service contract company to get more work done then I asked.

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.

Shawnee Mission Kia doesn't just sell cars they take care of them too. They always check to find the most inexpensive yet correct way to fix the problem.

5
★★★★★

Shawnee Mission Kia doesn't just sell cars they take care of them too. They always check to find the most inexpensive yet correct way to fix the problem.

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Message from Shawnee Mission Kia

As the only DealerRater.com Certified Kia dealer in Kansas, Shawnee Mission Kia demonstrates a solid commitment to providing excellent customer service. In fact, Shawnee Mission Kia is Kansas City's leading Kia dealer in the number of new Kia's sold and its service department is ranked the #1 Customer Satisfaction Service Department in the region! With your confidence and support, Shawnee Mission Kia earned Kia's Presidents Award, a distinctive honor that only 21 of the 640 Kia dealers have earned nationwide!



In addition to its new Kia sales department, Shawnee Mission Kia has over 250 pre-owned cars and a Guaranteed Credit Approval Program. With a goal to be able to assist you with the car that fits you; your lifestyle and your budget while providing you with excellent service along the way, Shawnee Mission Kia has competitive finance rates and lease options.



To save you time, we have LIVE CHAT on our website so you can talk to us directly while at work, at home or at the lake! You can also complete your credit application online and browse a wide selection of both new and used cars. We carry a vast selection of new Kia's as well nearly every make and model of pre-owned cars, trucks and vans in a wide range of prices to fit any budget!

 

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