Ironwood Animal Hospital

★☆☆☆☆
  • 85 W Combs Rd 116

    Queen Creek, AZ 85140

    Map & Directions
  • 480-888-2299

About Ironwood Animal Hospital

Categories
Hours
Monday 7a.m. to 6p.m. Tuesday 7a.m. to 8p.m. Wednesday 7a.m. to 12p.m. 3p.m. to 6p.m. Thursday 7a.m. to 6p.m. Friday 7a.m. to 6p.m. Saturday 8a.m. to 1p.m.

Pets & Animals

Pets & Animals
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Horrible experience and unprofessional staff. We came in with our cat who had been hit by a car. We brought her in and it took about 45 minutes just for a technician to come take a look at her. We explained it is likely her back or legs because she cannot walk and is dragging her legs behind her. Another 45 minutes or more passed before we saw Dr. Huitt. When Dr. Huitt came in he immediate grabbed our cat by the neck and dragged her across the table. I had to stop him and explain again what was wrong with the cat. Another hour passes and she gets taken for X-rays (finally). After another 45 minute wait Dr. Huitt comes back saying it is a femur fracture that requires surgery estimated at $2,700. Dr. Huitt says we can drop her back off in the morning or leave her there overnight but of course it would cost more. We tried asking more questions about when her surgery would be (for feeding purposes), when we could pick her up, what to expect etc. He was very rude and closed down and kept sending his tech in to answer the questions. He then insisted blood be taken that night because the next day was his day off and he did not want to come in to do the surgery if the blood work came back bad. Him and his nurse were extremely pushy and the way he handled the cat already and making a big deal about coming in on his day off was off-putting and made me uncomfortable to place our cat's well being in his hands. We decided to leave, asked for a copy of the x-rays to take to another doctor, and was told we would get a call Monday (Dr. Huitt's next day in) so we could bring the cat in for surgery. First, it took over an hour to receive the x-rays making it impossible for us to go to another vet. Then it took over a week to call us back just to say that Dr. Huitt is not available for surgery until mid January. They were willing to let a cat with a shattered leg to be in pain for a month before operating. Its disgusting. Unless it is on their time they don't care what happens to your pet. Avoid this place at all costs.

1
★☆☆☆☆

Horrible experience and unprofessional staff. We came in with our cat who had been hit by a car. We brought her in and it took about 45 minutes just for a technician to come take a look at her. We explained it is likely her back or legs because she cannot walk and is dragging her legs behind her. Another 45 minutes or more passed before we saw Dr. Huitt. When Dr. Huitt came in he immediate grabbed our cat by the neck and dragged her across the table. I had to stop him and explain again what was wrong with the cat. Another hour passes and she gets taken for X-rays (finally). After another 45 minute wait Dr. Huitt comes back saying it is a femur fracture that requires surgery estimated at $2,700. Dr. Huitt says we can drop her back off in the morning or leave her there overnight but of course it would cost more. We tried asking more questions about when her surgery would be (for feeding purposes), when we could pick her up, what to expect etc. He was very rude and closed down and kept sending his tech in to answer the questions. He then insisted blood be taken that night because the next day was his day off and he did not want to come in to do the surgery if the blood work came back bad. Him and his nurse were extremely pushy and the way he handled the cat already and making a big deal about coming in on his day off was off-putting and made me uncomfortable to place our cat's well being in his hands. We decided to leave, asked for a copy of the x-rays to take to another doctor, and was told we would get a call Monday (Dr. Huitt's next day in) so we could bring the cat in for surgery. First, it took over an hour to receive the x-rays making it impossible for us to go to another vet. Then it took over a week to call us back just to say that Dr. Huitt is not available for surgery until mid January. They were willing to let a cat with a shattered leg to be in pain for a month before operating. Its disgusting. Unless it is on their time they don't care what happens to your pet. Avoid this place at all costs.

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