Party On! For Less

★☆☆☆☆
  • 457 E Avenida De Los Arboles

    Thousand Oaks, CA 91360

    Map & Directions
  • 805-241-5678

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I can not believe a business owner this rude and unprofessional can still be in business in a great city like Thousand oaks. We had returned some items while back and gotten the store credit with the store managers signature on the back of the reciept. Today we went to the store to use our store credit. The owner would not honor the credit and said anyone could have forged the store manager's signature and he is no longer employed their to verify it. She basically acused us of forging the managers signature over 10 bucks. I could not believe the way she treated me in front of my family. Very rude and unprofessional. We left the store and would never go back.

1
★☆☆☆☆

I can not believe a business owner this rude and unprofessional can still be in business in a great city like Thousand oaks. We had returned some items while back and gotten the store credit with the store managers signature on the back of the reciept. Today we went to the store to use our store credit. The owner would not honor the credit and said anyone could have forged the store manager's signature and he is no longer employed their to verify it. She basically acused us of forging the managers signature over 10 bucks. I could not believe the way she treated me in front of my family. Very rude and unprofessional. We left the store and would never go back.

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I had 3 packaged items to return which totaled $5.50 and was told over the phone that they did not do refunds but would do store credit. That bothered a little but not enough to have second thoughts on the matter. I could certainly use other items for futute parties. When I got to the store, I was told (I believe it was one of the the store owners) that one of the items, which happed to be a plastic table skirt for $2.50 was too "banged up" for them to take back. It was not banged up at all and I told them that the item was put into the bag the day I bought them and never came out of the bag with the other two items until she took them out herself. The other two items were not banged up and the skirt was in the exact same shape it was when I purchased it. She said she would not put out inventory in that shape, so basically she called me a liar. Then when I said I would no longer come to her store, she pushed all 3 items at me and said she would not give me store credit for any of them and threw my reciept in a trash behind the counter. I asked for the reciept back and she begrugenly did give it back. I cannot believe that I was treated this way and that she would lose a good customer over a $2.50 item which in actuality probably cost her $0.50.

1
★☆☆☆☆

I had 3 packaged items to return which totaled $5.50 and was told over the phone that they did not do refunds but would do store credit. That bothered a little but not enough to have second thoughts on the matter. I could certainly use other items for futute parties. When I got to the store, I was told (I believe it was one of the the store owners) that one of the items, which happed to be a plastic table skirt for $2.50 was too "banged up" for them to take back. It was not banged up at all and I told them that the item was put into the bag the day I bought them and never came out of the bag with the other two items until she took them out herself. The other two items were not banged up and the skirt was in the exact same shape it was when I purchased it. She said she would not put out inventory in that shape, so basically she called me a liar. Then when I said I would no longer come to her store, she pushed all 3 items at me and said she would not give me store credit for any of them and threw my reciept in a trash behind the counter. I asked for the reciept back and she begrugenly did give it back. I cannot believe that I was treated this way and that she would lose a good customer over a $2.50 item which in actuality probably cost her $0.50.

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