Dallas Dancewear

★★★☆☆
  • 3000 Grapevine Mills Pkwy #323

    Grapevine, TX 76051

    Map & Directions
  • 972-227-2727

About Dallas Dancewear

Details
Hours
Mon. - Sat. 10am - 9:30pm;Sun. 11am - 7pm

Shopping

Shopping
More choices in Grapevine:
Resultset_next

Computers At Bethany's

7203 Sheridan Rd Ste J White Hall, AR

Resultset_next

Tutu

2217 W 27th Ave Pine Bluff, AR

2.5714 7
Hi! Sign in to let us know how Dallas Dancewear was?
Write a Review
.

Dallas Dancewear has a new owner and location in Flower Mound. Lauren the owner aims to please. She is dedicated to finding out what the customer needs and quickly offers to do a special order if she doesn't have it in stock. Forget the previous posts about Dallas Dancewear!

2
★★★★★

Dallas Dancewear has a new owner and location in Flower Mound. Lauren the owner aims to please. She is dedicated to finding out what the customer needs and quickly offers to do a special order if she doesn't have it in stock. Forget the previous posts about Dallas Dancewear!

Pros: Excellent Prices and Customer Service

.

I purchased a body tight at Dallas Dancewear. When I bought it I expressed concerns that the color (dark tan) may be too dark to be approved by our director (they didn't have the color that I needed). The clerk told me that it would be no big deal to return it for a different tight. I returned the tight about 1 week later with difficulty as the clerk insinuated that my daughter had worn it. She had not. During the return, the clerk informed me that they still did not have the color that I needed in stock but that it would be in the next day. They called the next day to tell me they indeed had a body tight in stock but it was 3 sizes too big for my daughter and wondered if I wanted it anyway? DUH! Okay, so now they have none in stock but they can order one for me as soon as they have 3 more people who need the same color body tight that I need. It would take 3 weeks to get the order in after three more people requested one....the same size as my daughter. We needed this for marching band season so 3+ weeks would be at the end of the season. I asked for a refund and was told they don't do refunds. Only store credit. Basically I feel like they have stolen my money. I will never shop there again and I will tell all 30 mothers of our Colorguard kids to shop elsewhere. Also after several calls to speak to a manager in an attempt to get my money back, I was told they would not answer the phone and would turn their recorder on.

0
★☆☆☆☆

I purchased a body tight at Dallas Dancewear. When I bought it I expressed concerns that the color (dark tan) may be too dark to be approved by our director (they didn't have the color that I needed). The clerk told me that it would be no big deal to return it for a different tight. I returned the tight about 1 week later with difficulty as the clerk insinuated that my daughter had worn it. She had not. During the return, the clerk informed me that they still did not have the color that I needed in stock but that it would be in the next day. They called the next day to tell me they indeed had a body tight in stock but it was 3 sizes too big for my daughter and wondered if I wanted it anyway? DUH! Okay, so now they have none in stock but they can order one for me as soon as they have 3 more people who need the same color body tight that I need. It would take 3 weeks to get the order in after three more people requested one....the same size as my daughter. We needed this for marching band season so 3+ weeks would be at the end of the season. I asked for a refund and was told they don't do refunds. Only store credit. Basically I feel like they have stolen my money. I will never shop there again and I will tell all 30 mothers of our Colorguard kids to shop elsewhere. Also after several calls to speak to a manager in an attempt to get my money back, I was told they would not answer the phone and would turn their recorder on.

.

I am very upset with Dallas Dancewear. This is the second occassion they have made a mistake that is costing me money!

In May, I purchased a black leotard that my daughter needed for an audition the next day. My daughter is a size 10 in street clothes and so I purchased her a size 10-12 leotard. After a 40 minute drive back home, my daughter tried on the leotard. It was extremely too small. It was obviously mismarked. It had to have been a size 6-8. I drove back to the store hoping to easily exchange it. The owner felt the need to debate the fact that she felt it would stretch. Finally I got her to exchange the leotard.

Tonight, I went to Dallas Dancewear to purchase her dance shoes for this season. We bought four pair and four pairs of tights. When we got home we found that the box of ballet shoes were empty. No shoes in them at all...and her tap shoes were two different sizes. One was a size 5 and the other a 5.5.

I am returning to the store tomorrow demanding that I get the other correct sized tap shoe and the ballet shoes that were not in the box.

In the future I am shopping at Kim Lee's in Fort Worth. I have found out from other dance moms that they are about 20% cheaper on all of their dance shoes. Also, they will come to our studio and take our sizes, allow us to place orders, and deliver them to us when they come in. That is much better service than me having to waste gas on a stores careless mistakes.

The people at Dallas Dancewear are very friendly, but what good is friendliness if your visits there only turn into a headache?

0
★☆☆☆☆

I am very upset with Dallas Dancewear. This is the second occassion they have made a mistake that is costing me money!

In May, I purchased a black leotard that my daughter needed for an audition the next day. My daughter is a size 10 in street clothes and so I purchased her a size 10-12 leotard. After a 40 minute drive back home, my daughter tried on the leotard. It was extremely too small. It was obviously mismarked. It had to have been a size 6-8. I drove back to the store hoping to easily exchange it. The owner felt the need to debate the fact that she felt it would stretch. Finally I got her to exchange the leotard.

Tonight, I went to Dallas Dancewear to purchase her dance shoes for this season. We bought four pair and four pairs of tights. When we got home we found that the box of ballet shoes were empty. No shoes in them at all...and her tap shoes were two different sizes. One was a size 5 and the other a 5.5.

I am returning to the store tomorrow demanding that I get the other correct sized tap shoe and the ballet shoes that were not in the box.

In the future I am shopping at Kim Lee's in Fort Worth. I have found out from other dance moms that they are about 20% cheaper on all of their dance shoes. Also, they will come to our studio and take our sizes, allow us to place orders, and deliver them to us when they come in. That is much better service than me having to waste gas on a stores careless mistakes.

The people at Dallas Dancewear are very friendly, but what good is friendliness if your visits there only turn into a headache?

Pros: The staff is friendly

Cons: The staff is incompetent

.

Every time I go to this store, they always have what I need, and if they don't they offer to order it. Their tights are always marked down, and they always have good sales. Not everything is cheaper than other dance stores, but most of it seems to be. Most of the people who work there are nice, but I have experienced one person who wasn't that friendly... not rude, but not friendly either. I love that you can always exchange something no matter how long it's been as long as the original tag is still attached. I am a professional dancer, and this is where I shop most of the time.

2
★★★★★

Every time I go to this store, they always have what I need, and if they don't they offer to order it. Their tights are always marked down, and they always have good sales. Not everything is cheaper than other dance stores, but most of it seems to be. Most of the people who work there are nice, but I have experienced one person who wasn't that friendly... not rude, but not friendly either. I love that you can always exchange something no matter how long it's been as long as the original tag is still attached. I am a professional dancer, and this is where I shop most of the time.

Pros: Great prices most of the time

Cons: Located in a huge mall

.

I thought since the store was in an outlet mall, the prices would be discounted as well. I was wrong! They are more expensive than any other dance retail shop in the DFW area! Talk about playing on the publics ignorance. They never fit my daughters shoes, were out of stock of simple things such as tights, and were not even friendly when I was paying. I DO NOT recommend this store to anyone!!!

0
★☆☆☆☆

I thought since the store was in an outlet mall, the prices would be discounted as well. I was wrong! They are more expensive than any other dance retail shop in the DFW area! Talk about playing on the publics ignorance. They never fit my daughters shoes, were out of stock of simple things such as tights, and were not even friendly when I was paying. I DO NOT recommend this store to anyone!!!

Pros: Was close to my house

Cons: way over priced compared to other stores, horrible service, low stock

.

Just because they are located in a outlet mall does NOT mean they have the best prices. For example, they have children's tap shoes "on sale" for $31.00, where I can find the same brand/style of shoe at another dance shop regularly $23.00. Those who have just put their kids in dance and have no prior knowledge or who have not had the chance to shop around are getting ripped off!!! Not only are their prices unreasonable but they rarely fit shoes and they hardly ever have anything in stock. I was very disappointed with this dance store

1
★☆☆☆☆

Just because they are located in a outlet mall does NOT mean they have the best prices. For example, they have children's tap shoes "on sale" for $31.00, where I can find the same brand/style of shoe at another dance shop regularly $23.00. Those who have just put their kids in dance and have no prior knowledge or who have not had the chance to shop around are getting ripped off!!! Not only are their prices unreasonable but they rarely fit shoes and they hardly ever have anything in stock. I was very disappointed with this dance store

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I went in here to look for some workout clothes with my sister who is a dancer and she was thrilled to find what great prices they had for jazz shoes. She told me that these were the best prices she had ever seen. I did pick up some comfortable clothes for the gym and she purchased some dance supplies. The parking is plentiful because it is at the mall. It is a very small store, so everything is crowded in there, but still I thought it was a good place.

4
★★★★☆

I went in here to look for some workout clothes with my sister who is a dancer and she was thrilled to find what great prices they had for jazz shoes. She told me that these were the best prices she had ever seen. I did pick up some comfortable clothes for the gym and she purchased some dance supplies. The parking is plentiful because it is at the mall. It is a very small store, so everything is crowded in there, but still I thought it was a good place.

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used Dallas Dancewear, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review