We had a roof replacement in early November 2010 and 800New-Look did a great job.
In early October, we started to look around and got several companies to evaluate and provide estimation of replacement cost. 800New-Look was the one we chose. Our experience with this company is as follows -
1. The salesman, Ted Kenyon - A Regional Manager, is very polite and pleasant to work with. He was relatively flexible with reasonable pushing. The price is very competitive with 15 year transferable warranty on labor and materials (except shingle which is 30 year manufacturer's warranty)
2. The shingle material they used is Owens Corning Oakridge. We checked Consumer Report (June 2009 edition) and it is rated CR best buy among the 30 year warranty.
3. The Job was done in about one day as they promised. The on-site supervisor, Frank, was very impressive. He came very early to get things ready. That day was the first day of winter time and it got dark earlier. The crew worked in dark until the job was done. The next morning, Frank came again to do fine touch up and cleaning. Overall work was done nicely.
4. Small damage occurred during the construction - two bush trees were killed, but we got reasonable compensation. They simply wrote off on the final payment.
We were very satisfied and would highly recommend 800NewLook for roof jobs.