Green Apple Maids Inc

★★★☆☆

About Green Apple Maids Inc

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thank you for the service guys

2
★★★★★

thank you for the service guys

.

I called to have Green City clean my house on the day of my wedding rehearsal. I needed the house cleaned for the weekend festivities - our entire family in town etc. I made it clear when I booked the appt that it was my wedding weekend and I was on a tight time schedule.

They took my credit card number the day I booked.

Day of - an hour after the housekeeper was supposed to arrive I had to call the service to ask if she was coming (no one even called to say she may be late). I got a rude answer and they said she isn't that late and she is having train troubles. I said if she got there within the next 15 minutes we would be able to keep the appt otherwise we would need to cancel.

TWO HOURS AFTER SHE WAS SUPPOSSED TO BE THERE SHE ARRIVED. I sent her away as I had to leave in an hour to meet the caterer for our wedding. I called the service and they assured me they wouldn't charge me.

Of course - while on my honeymoon I notice that I was charged $136. I have been calling every day since I've been back to get them to reverse the charges and no one calls or emails me back.

I've had to dispute the charge with my card company and I am calling the BBB.

STAY AWAY

0
★☆☆☆☆

I called to have Green City clean my house on the day of my wedding rehearsal. I needed the house cleaned for the weekend festivities - our entire family in town etc. I made it clear when I booked the appt that it was my wedding weekend and I was on a tight time schedule.

They took my credit card number the day I booked.

Day of - an hour after the housekeeper was supposed to arrive I had to call the service to ask if she was coming (no one even called to say she may be late). I got a rude answer and they said she isn't that late and she is having train troubles. I said if she got there within the next 15 minutes we would be able to keep the appt otherwise we would need to cancel.

TWO HOURS AFTER SHE WAS SUPPOSSED TO BE THERE SHE ARRIVED. I sent her away as I had to leave in an hour to meet the caterer for our wedding. I called the service and they assured me they wouldn't charge me.

Of course - while on my honeymoon I notice that I was charged $136. I have been calling every day since I've been back to get them to reverse the charges and no one calls or emails me back.

I've had to dispute the charge with my card company and I am calling the BBB.

STAY AWAY

.

I was an idiot and used them don't make the same mistake.
Why isn't zero stars an option?

The highlights I was overcharged $40 for less than 3 hours of cleaning.

Nothing green about them--the cleaner showed up an hour late with her bag of McDonalds and ate in my house before starting to clean.

Then she spent the next 2 hours doing a HORRIBLE job cleaning while on her cell phone the whole time.

To top it off they charged me for 4 hours of service. Ive filed a complaint with the BBB all I can tell you is to save yourself the misery.

0
★☆☆☆☆

I was an idiot and used them don't make the same mistake.
Why isn't zero stars an option?

The highlights I was overcharged $40 for less than 3 hours of cleaning.

Nothing green about them--the cleaner showed up an hour late with her bag of McDonalds and ate in my house before starting to clean.

Then she spent the next 2 hours doing a HORRIBLE job cleaning while on her cell phone the whole time.

To top it off they charged me for 4 hours of service. Ive filed a complaint with the BBB all I can tell you is to save yourself the misery.

Pros: NONE

Cons: OVERCHARGED !! NOT GREEN

.

I was annoyed that the service does NOT live up to the hype. They missed a lot and the apt looked ransacked and didn't smell fresh.

After that I used another company from a referral called mark phillips home and got my money's worth. What a difference. Everything was done perfect and smelled like flowers. mark phillips deserves my business NOT them.

0
★☆☆☆☆

I was annoyed that the service does NOT live up to the hype. They missed a lot and the apt looked ransacked and didn't smell fresh.

After that I used another company from a referral called mark phillips home and got my money's worth. What a difference. Everything was done perfect and smelled like flowers. mark phillips deserves my business NOT them.

Pros: on time

Cons: too slow, not detailed

.

I am happy using this company for the past few months. They work 24/7, and they always deliver a very good cleaning service.

2
★★★★★

I am happy using this company for the past few months. They work 24/7, and they always deliver a very good cleaning service.

.

One of the best cleaning services, nice workers, job well done and reasonable rates. Maria came on time, I left for work and as I returned I was happy to see my kitchen and bathroom spotless.

2
★★★★★

One of the best cleaning services, nice workers, job well done and reasonable rates. Maria came on time, I left for work and as I returned I was happy to see my kitchen and bathroom spotless.

Pros: reasonable rates, friendly staff, job well done

.

In short, steer clear of this company. Tamesha didn't do any of the following:

Wipe under any of our small appliances on countertop.
Wipe the sides/bottoms of either of our toilets.
Mop either bathroom floor.
Dust inside the TV cabinet.

... She also left an inch of dirty water inside the tub.

When I called to complain, they didn't give me any money off the $100 cleaning, they just offered a $25 discount for my NEXT cleaning! As if we'd use them again after being treated so shabbily this time.

Again, stay away. There are many, many other cleaners in Brooklyn.

0
★☆☆☆☆

In short, steer clear of this company. Tamesha didn't do any of the following:

Wipe under any of our small appliances on countertop.
Wipe the sides/bottoms of either of our toilets.
Mop either bathroom floor.
Dust inside the TV cabinet.

... She also left an inch of dirty water inside the tub.

When I called to complain, they didn't give me any money off the $100 cleaning, they just offered a $25 discount for my NEXT cleaning! As if we'd use them again after being treated so shabbily this time.

Again, stay away. There are many, many other cleaners in Brooklyn.

Pros: Phone guy (Mike) was nice

Cons: Terrible job

.

Good cleaning job, same girl for the past 9 cleaning services, I always enjoy seeing her around cleaning my apartment and having a good time talking to her, what else can I ask for?

2
★★★★★

Good cleaning job, same girl for the past 9 cleaning services, I always enjoy seeing her around cleaning my apartment and having a good time talking to her, what else can I ask for?

Pros: nice cleaners

.

We have the same girl from Green Apple Maids cleaning our office for the last 9 months. This is a daily service. The girl never missed a day of work. We used to have few different companies prior to Green Apple Maids but a different cleaning lady or a cleaning man used to come and clean and we always had to explain to the cleaner how we like our office to be clean. We are very happy with the service.

2
★★★★★

We have the same girl from Green Apple Maids cleaning our office for the last 9 months. This is a daily service. The girl never missed a day of work. We used to have few different companies prior to Green Apple Maids but a different cleaning lady or a cleaning man used to come and clean and we always had to explain to the cleaner how we like our office to be clean. We are very happy with the service.

.

Two weeks ago we hire them to clean our 8,000 sq.ft. office after renovation. We called few companies to compare pricing and we decided to offer the job to Green Apple Maids because their pricing was the lowest. Some companies offer us 4, 6 or even 10 cleaners to complete the job. To our big suprise, Green Apple Maids arrived with a van and two men. Yes, two men, and we asked them : Are you sure this job can be done today? We need to move in tomorrow..." In 4 hours the job was completed...

We are a bus company and this Monday the same two cleaners will strip and wax our floors in our Brooklyn location. Now I know why their pricing was the lowest.....

2
★★★★★

Two weeks ago we hire them to clean our 8,000 sq.ft. office after renovation. We called few companies to compare pricing and we decided to offer the job to Green Apple Maids because their pricing was the lowest. Some companies offer us 4, 6 or even 10 cleaners to complete the job. To our big suprise, Green Apple Maids arrived with a van and two men. Yes, two men, and we asked them : Are you sure this job can be done today? We need to move in tomorrow..." In 4 hours the job was completed...

We are a bus company and this Monday the same two cleaners will strip and wax our floors in our Brooklyn location. Now I know why their pricing was the lowest.....

Pros: fast indeed, very fast!

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One of the best cleaning services. I'm a cleanng freak! I ALWAYS have cleaning service on a weekly basis at my home. The last 10 years, I probably tried every single cleaning company in NY. Green Apple Maids is one of the best! They are very reliable and they get the job done. Most Important, they work 24/7.

2
★★★★★

One of the best cleaning services. I'm a cleanng freak! I ALWAYS have cleaning service on a weekly basis at my home. The last 10 years, I probably tried every single cleaning company in NY. Green Apple Maids is one of the best! They are very reliable and they get the job done. Most Important, they work 24/7.

.

I was very disappointed in this service. The person they sent did not seem to know how to clean an apartment and acted as if she had never had a job before. The kitchen floor, shower doors, tub and and living room surfaces were dirty after she left. For $130 for a one-bedroom, I expected a really clean apartment. Instead I spent an additional 1-1/2 hours cleaning it myself!

0
★☆☆☆☆

I was very disappointed in this service. The person they sent did not seem to know how to clean an apartment and acted as if she had never had a job before. The kitchen floor, shower doors, tub and and living room surfaces were dirty after she left. For $130 for a one-bedroom, I expected a really clean apartment. Instead I spent an additional 1-1/2 hours cleaning it myself!

Pros: There are no pros

Cons: Don't know how to clean

.

The girl they sent to clean my apartment was over an hour and 15 min. late (she came 45 minutes after I notified the company). Her excuse was that she was in bed and didn't realize the time...oh, and that the trains were really slow. She looked very sloppy and unprofessional -- not somebody I would feel comfortable leaving at my home alone. My rugs were not vacuumed, my hardwood and marble floors were not mopped, and dust was left everywhere. The company had informed me that they would also do my laundry -- even that was not handled (and I have a washer/dryer in my apartment!). The maid also left me a nice surprise after using one of my bathrooms -- there was urine on the toilet seat and on the floor beneath! On top of it all, she demanded a tip at the "end" of her service.

The company promised me a discount and that the owner would contact me to address my needs and concerns. So far, the only thing they have done is charge my credit card an outrageous amount. I will never use this unprofessional and disrespectful company again!

0
★☆☆☆☆

The girl they sent to clean my apartment was over an hour and 15 min. late (she came 45 minutes after I notified the company). Her excuse was that she was in bed and didn't realize the time...oh, and that the trains were really slow. She looked very sloppy and unprofessional -- not somebody I would feel comfortable leaving at my home alone. My rugs were not vacuumed, my hardwood and marble floors were not mopped, and dust was left everywhere. The company had informed me that they would also do my laundry -- even that was not handled (and I have a washer/dryer in my apartment!). The maid also left me a nice surprise after using one of my bathrooms -- there was urine on the toilet seat and on the floor beneath! On top of it all, she demanded a tip at the "end" of her service.

The company promised me a discount and that the owner would contact me to address my needs and concerns. So far, the only thing they have done is charge my credit card an outrageous amount. I will never use this unprofessional and disrespectful company again!

Cons: Service, Professionalism

.

I do not recommend this company at all. The girl was very sweet, but she did not know what she was doing. After 6 hours of her cleaning my apartment, the carpets looked like she had done nothing at all, and there was still dust on multiple surfaces, so thick that when I ran my finger on a few shelves there was a glaring difference in color. She also damaged my wood dresser, leaving a huge chunk of wood missing and a ring caked on the top from her cleaning solution.

One of the biggest problems I had is that they do not supply their own equipment. This includes mops, brooms, rags, and vacum cleaners. They guy who owns the company, Mike, failed to notify me of the need for a vacum cleaner. They are supposed to be a maid service, for god's sake! I paid waay too much for someone else to clean my apartment, but at the end of the day I had to spend an hour completing the job, and I also had to buy a new roll of paper towels because the girl used all of mine up (she did not bring any rags of her own).

The owner is a liar who repeatedly hung up on me when I called to complain, and he actually accused ME of trying to cheat HIM! The nerve. Any normal customer would want either a discount or complimentary visit for the lack of service provided, as well as for the damaged caused to the furniture.

STAY AWAY FROM GREEN APPLE MAIDS. They were the only service I called that was available on a short notice. Now I know why.

0
★☆☆☆☆

I do not recommend this company at all. The girl was very sweet, but she did not know what she was doing. After 6 hours of her cleaning my apartment, the carpets looked like she had done nothing at all, and there was still dust on multiple surfaces, so thick that when I ran my finger on a few shelves there was a glaring difference in color. She also damaged my wood dresser, leaving a huge chunk of wood missing and a ring caked on the top from her cleaning solution.

One of the biggest problems I had is that they do not supply their own equipment. This includes mops, brooms, rags, and vacum cleaners. They guy who owns the company, Mike, failed to notify me of the need for a vacum cleaner. They are supposed to be a maid service, for god's sake! I paid waay too much for someone else to clean my apartment, but at the end of the day I had to spend an hour completing the job, and I also had to buy a new roll of paper towels because the girl used all of mine up (she did not bring any rags of her own).

The owner is a liar who repeatedly hung up on me when I called to complain, and he actually accused ME of trying to cheat HIM! The nerve. Any normal customer would want either a discount or complimentary visit for the lack of service provided, as well as for the damaged caused to the furniture.

STAY AWAY FROM GREEN APPLE MAIDS. They were the only service I called that was available on a short notice. Now I know why.

Pros: Available on short notice

Cons: Untrained maids, shady owner, damaged furniture

.

beautiful people, beautiful service...I enjoyed having them in my home. Good luck with your exam Marie!

2
★★★★★

beautiful people, beautiful service...I enjoyed having them in my home. Good luck with your exam Marie!

.

I'm using Green Apple Maids every week and I'm very happy with the service. So far I had two maids cleaning my home and both of them did beautiful job.

2
★★★★★

I'm using Green Apple Maids every week and I'm very happy with the service. So far I had two maids cleaning my home and both of them did beautiful job.

Pros: professional service, nice maids

.

Our company tried them a few times for our store and each time they came very late and did not clean good at all. The people that came just seemed to have little experience and were not informed about the job they came to do. Needless to say we stopped using them quickly.

0
★☆☆☆☆

Our company tried them a few times for our store and each time they came very late and did not clean good at all. The people that came just seemed to have little experience and were not informed about the job they came to do. Needless to say we stopped using them quickly.

Cons: Late & Lower Quality

.

Seeing my office clean was a great feeling. Thank you for working all night to 6:30 am to make this happen.

2
★★★★★

Seeing my office clean was a great feeling. Thank you for working all night to 6:30 am to make this happen.

Pros: working 24/7 showing results

.

This is the second time I'm using this company to clean my store. Hard working, flexible, they work over night, 24/7. I wil use them again.

2
★★★★★

This is the second time I'm using this company to clean my store. Hard working, flexible, they work over night, 24/7. I wil use them again.

.

I'm very excited moving into Manhattan, even more excited with the move in cleaning service from Green Apple Maids.

2
★★★★★

I'm very excited moving into Manhattan, even more excited with the move in cleaning service from Green Apple Maids.

Pros: spotless corner to corner cleaning

.

I am a very unhappy customer. the cleaning job was so subpar and the the office help is rude and has a "who cares" type of attitude. My apartment was left in the same condition it was before they arrived. I wouldnt suggest anyone every waste there money on this company.

0
★☆☆☆☆

I am a very unhappy customer. the cleaning job was so subpar and the the office help is rude and has a "who cares" type of attitude. My apartment was left in the same condition it was before they arrived. I wouldnt suggest anyone every waste there money on this company.

Cons: nothing was done right/poor management

.

I move out to a new apartment last Friday and 2 cleaners came with a big "yellow cleaning machine" from Green Apple Maids. They finish the cleaning of my one bedroom apartment in less than 2 hours! and they left my apartment spotless!

2
★★★★★

I move out to a new apartment last Friday and 2 cleaners came with a big "yellow cleaning machine" from Green Apple Maids. They finish the cleaning of my one bedroom apartment in less than 2 hours! and they left my apartment spotless!

Pros: fast! fast! fast!

.

My 76 years old mother was coming home from hospital. I called Green Apple Maids for a cleaning service to my mother's apartment the day before and I asked for same day service. I had to have my mother's home clean as a gift to her. Green Apple Maids arrived at 8pm and stayed to 2am to clean my mother's home. My mother was very happy to see her home clean. I just want you to know that I appreciate everything you did for me and my mother Carmen, Matilda, and John.

IR

2
★★★★★

My 76 years old mother was coming home from hospital. I called Green Apple Maids for a cleaning service to my mother's apartment the day before and I asked for same day service. I had to have my mother's home clean as a gift to her. Green Apple Maids arrived at 8pm and stayed to 2am to clean my mother's home. My mother was very happy to see her home clean. I just want you to know that I appreciate everything you did for me and my mother Carmen, Matilda, and John.

IR

Pros: SAME DAY SERVICE, FRIENDLY AND FUN TO BE AROUND STUFF

.

I came home and the house looked fantastic. Mirrors, floors,
trash...everything was done well. I really appreciate it. I will be using
you folks again for April. Thanks again.

James

2
★★★★★

I came home and the house looked fantastic. Mirrors, floors,
trash...everything was done well. I really appreciate it. I will be using
you folks again for April. Thanks again.

James

.

worst experience i ever had with a cleaning service. sloppy work and overpriced. they say there green but i question that after i saw what they were using to clean my place.

0
★☆☆☆☆

worst experience i ever had with a cleaning service. sloppy work and overpriced. they say there green but i question that after i saw what they were using to clean my place.

.

I work with Michael, the owner of Green Apple Maids, and his crew week in, week out, and I can tell you one thing about the man and his outfit. They're completely dedicated to leaving you satisfied. Impressively so. I am a broker in Williamsburg and offer my tenants a free cleaning with Michael's maid service with every lease signing so I am constantly working with them, and constantly watching them operate.

They are dead serious about our customers' satisfaction, and I know by gut that it has less bearing than one might think, on the fact that I send them a lot of business. They're just a dedicated team of people; I've seen Michael go out at midnight to inspect a job and support his employees. His people are knowledgeable and properly trained professionals that understand the effect of their chemicals on the varying surfaces on a job. Do they always leave the place spotless? Are they tireless machines? Are they SuperCleaners? Get real, people make mistakes, nobody's perfect. But Michael has been without fail, hell bent on doing the job over and over if necessary to see the desired results -which to his mind is a smiling customer, and that is what to my mind, makes it such a joy to work with him.

I highly recommend this service to anyone who wants to deal with serious decent business people in this industry. The fact that they are environmentally conscious is just the icing on the cake, because the bottom line with Green Apple Maids is that they're reliable business people and professionals.

-Dan

2
★★★★★

I work with Michael, the owner of Green Apple Maids, and his crew week in, week out, and I can tell you one thing about the man and his outfit. They're completely dedicated to leaving you satisfied. Impressively so. I am a broker in Williamsburg and offer my tenants a free cleaning with Michael's maid service with every lease signing so I am constantly working with them, and constantly watching them operate.

They are dead serious about our customers' satisfaction, and I know by gut that it has less bearing than one might think, on the fact that I send them a lot of business. They're just a dedicated team of people; I've seen Michael go out at midnight to inspect a job and support his employees. His people are knowledgeable and properly trained professionals that understand the effect of their chemicals on the varying surfaces on a job. Do they always leave the place spotless? Are they tireless machines? Are they SuperCleaners? Get real, people make mistakes, nobody's perfect. But Michael has been without fail, hell bent on doing the job over and over if necessary to see the desired results -which to his mind is a smiling customer, and that is what to my mind, makes it such a joy to work with him.

I highly recommend this service to anyone who wants to deal with serious decent business people in this industry. The fact that they are environmentally conscious is just the icing on the cake, because the bottom line with Green Apple Maids is that they're reliable business people and professionals.

-Dan

Pros: They'll do the job till you're satisfied.

Cons: They're not robots.

.

I hired Green Apple Maid to clean our new home before we moved in. The service was a complete joke! There was nothing thorough about the cleaning. The person arrived almost an hour late she said she got lost on the train and didnt have a bucket or vacuum. She mopped using a dirty mop and just moved the dirt around. She was talking on her cell phone most of the time she was "cleaning". She couldnt clean the kitchen cabinets because she didn't have a ladder and some how scratched my stainless steel oven. Truly a horrible experience.

0
★☆☆☆☆

I hired Green Apple Maid to clean our new home before we moved in. The service was a complete joke! There was nothing thorough about the cleaning. The person arrived almost an hour late she said she got lost on the train and didnt have a bucket or vacuum. She mopped using a dirty mop and just moved the dirt around. She was talking on her cell phone most of the time she was "cleaning". She couldnt clean the kitchen cabinets because she didn't have a ladder and some how scratched my stainless steel oven. Truly a horrible experience.

.

I was excited when I found this company because there are so few green cleaning services in the NY area. The person on the phone described a real professional service and even charged a fair price. The service itself was far from anything professional and can't believe the sell there services as green cleaning. The whole purpose of "green cleaning" is to use no chemicals and have organice products. The maid came heavy fragranced chemicals in filthy bottles. She had no clue about the green cleaning process. I asked her how long she had been doing this and she said she just started and used to be a home health aid! I was planning on leaving while the cleaning was going on be have to honestly say I felt uncomfortable leaving her home alone so I was stuck in the house for almost 5 hours. After the cleaning was complete my apartment was still dusty, floors were sticky in certain places, missed spots on my stove and fridge and now had a harsh chemical odor. I would never use them again.

0
★☆☆☆☆

I was excited when I found this company because there are so few green cleaning services in the NY area. The person on the phone described a real professional service and even charged a fair price. The service itself was far from anything professional and can't believe the sell there services as green cleaning. The whole purpose of "green cleaning" is to use no chemicals and have organice products. The maid came heavy fragranced chemicals in filthy bottles. She had no clue about the green cleaning process. I asked her how long she had been doing this and she said she just started and used to be a home health aid! I was planning on leaving while the cleaning was going on be have to honestly say I felt uncomfortable leaving her home alone so I was stuck in the house for almost 5 hours. After the cleaning was complete my apartment was still dusty, floors were sticky in certain places, missed spots on my stove and fridge and now had a harsh chemical odor. I would never use them again.

Pros: Able to get an appointment next day

Cons: Not real green cleaning, poor quality

.

Found this company Green Apple Maids on the internet and I would have been better off going to a homeless shelter to find someone to clean my apartment. The price was pretty cheap so I went with them but when the person came she looked like she had just left from a rehab. I actually cant find a watch I had in my dresser(can't prove she took it) but she was the only one in my apartment besides me and I know I didn't take it. I called the office to complain and the guy who answered can barely speak English and was very rude. Well I learned my lesson and will make sure I check references or at least go with someone with revies on citysearch.

0
★☆☆☆☆

Found this company Green Apple Maids on the internet and I would have been better off going to a homeless shelter to find someone to clean my apartment. The price was pretty cheap so I went with them but when the person came she looked like she had just left from a rehab. I actually cant find a watch I had in my dresser(can't prove she took it) but she was the only one in my apartment besides me and I know I didn't take it. I called the office to complain and the guy who answered can barely speak English and was very rude. Well I learned my lesson and will make sure I check references or at least go with someone with revies on citysearch.

Cons: Things seem to be missing & cleaner needed a cleaning

 

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