HDS Stoneworks

★★★☆☆
  • 429 Central Expy

    Richardson, TX 75080

    Map & Directions
  • 972-744-9092

About HDS Stoneworks

Hours
Mon-Sat 9am-6pm

Home Construction & Remodeling

Home Construction & Remodeling
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Be very careful with this business:
1. I provided measurements and tried to get them to come and measure, but they claimed they were too busy and not to worry because it would be very close. Well it turned out to be $600 difference and I had already paid. So, get a firm bid up-front prior to giving them any money.
2. Material chosen "showroom" example for backsplash is Floor and Dcor material - low grade.
3. Edges on all counter tops were wavy - rub your hand down the edge and you feel too much variation - feels like someone cut and polished the granite by hand - terrible.
Good:
On time, polite, spoke English, did good labor work.
Cheap in price.

2
★★☆☆☆

Be very careful with this business:
1. I provided measurements and tried to get them to come and measure, but they claimed they were too busy and not to worry because it would be very close. Well it turned out to be $600 difference and I had already paid. So, get a firm bid up-front prior to giving them any money.
2. Material chosen "showroom" example for backsplash is Floor and Dcor material - low grade.
3. Edges on all counter tops were wavy - rub your hand down the edge and you feel too much variation - feels like someone cut and polished the granite by hand - terrible.
Good:
On time, polite, spoke English, did good labor work.
Cheap in price.

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I was hesitant to use HDS stoneworks for my kitchen countertop because of some reviews I read here. But I chose them for two reasons: 1) They have the best prices in town and 2) They were the only ones to carry the granite I liked. Harry and Cindy provided us with excellent customer service from beginning to end of the job. Harry was very prompt in taking care of our concerns. The granite slab we selected had a brown spot as a pattern which I did not like. So I requested Harry to not have it at least on my bar top. To my surprise, the brown spot was completely eliminated from my whole countertop. He went beyond my expectations. Even the undermount sink was installed with proper block supports and screws. The job was done in timely manner with utmost quality. I would definitely use them again if I have to do any other granite work in my house.

5
★★★★★

I was hesitant to use HDS stoneworks for my kitchen countertop because of some reviews I read here. But I chose them for two reasons: 1) They have the best prices in town and 2) They were the only ones to carry the granite I liked. Harry and Cindy provided us with excellent customer service from beginning to end of the job. Harry was very prompt in taking care of our concerns. The granite slab we selected had a brown spot as a pattern which I did not like. So I requested Harry to not have it at least on my bar top. To my surprise, the brown spot was completely eliminated from my whole countertop. He went beyond my expectations. Even the undermount sink was installed with proper block supports and screws. The job was done in timely manner with utmost quality. I would definitely use them again if I have to do any other granite work in my house.

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I seriously wonder who the others reviewers are. My experience was 100% perfect! I work in real estate and I have lots of contractors who will give me a good price and do a good job...but I chose Cindy & Harry for my 4 bathroom large bathroom vanities. They did such a professional job that I used them for my Mothers kitchen...She is very picky and we wanted to cut down her breakfast bar to make it counter height..they were 100% perfect in every way. I have gone on to recommend these great folks to other Realtors and neighbors,. everyone has been happy. My number is 972-907-0000 if you want to verify this review, ask for me!

5
★★★★★

I seriously wonder who the others reviewers are. My experience was 100% perfect! I work in real estate and I have lots of contractors who will give me a good price and do a good job...but I chose Cindy & Harry for my 4 bathroom large bathroom vanities. They did such a professional job that I used them for my Mothers kitchen...She is very picky and we wanted to cut down her breakfast bar to make it counter height..they were 100% perfect in every way. I have gone on to recommend these great folks to other Realtors and neighbors,. everyone has been happy. My number is 972-907-0000 if you want to verify this review, ask for me!

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HDS had the selection, price and "supposed" expertise we were looking for. We even paid to have laser measurements taken. Don't waste your money on the laser scam. Measurements would be more accurate by hand. Harry measured our peninsula and promised an equal reveal all around the peninsula as the rest of the kitchen. but when the installers arrived the granite was not wide enough for even a standard reveal on either side. HDS said they made a "judgement" without notifying us. They didn't think we'd notice the 3/8" difference and to fix it they wanted to upcharge us the price of a 52" width instead of the next size up of 33" even though it was clearly their mistake in measuring. When i tried to talk to Harry about it he ordered the installers to take the granite and leave after I had told then to proceed. Bottom line is: you get what you pay for. The seams are too large and sloppy, the slabs were not cut where they stated, and they won't even discuss options to make anything right. Very unprofessional and horrible customer service.

1
★☆☆☆☆

HDS had the selection, price and "supposed" expertise we were looking for. We even paid to have laser measurements taken. Don't waste your money on the laser scam. Measurements would be more accurate by hand. Harry measured our peninsula and promised an equal reveal all around the peninsula as the rest of the kitchen. but when the installers arrived the granite was not wide enough for even a standard reveal on either side. HDS said they made a "judgement" without notifying us. They didn't think we'd notice the 3/8" difference and to fix it they wanted to upcharge us the price of a 52" width instead of the next size up of 33" even though it was clearly their mistake in measuring. When i tried to talk to Harry about it he ordered the installers to take the granite and leave after I had told then to proceed. Bottom line is: you get what you pay for. The seams are too large and sloppy, the slabs were not cut where they stated, and they won't even discuss options to make anything right. Very unprofessional and horrible customer service.

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I used HDS for granite countertops in our kitchen. They have a wonderful selection and the customer service is excellent - up front anyway. However, the installers were unprofessional and upon leaving stole our copper plumbing that was in the backyard. Then I noticed the countertop was crooked on the cabinets and the sink was only partially installed. I called several people at HDS and got the run around. After leaving several messages, no one has bothered returning any of them. I feel totally ripped off by them and do not recommend using them unless you plan on having someone else do the install.

1
★☆☆☆☆

I used HDS for granite countertops in our kitchen. They have a wonderful selection and the customer service is excellent - up front anyway. However, the installers were unprofessional and upon leaving stole our copper plumbing that was in the backyard. Then I noticed the countertop was crooked on the cabinets and the sink was only partially installed. I called several people at HDS and got the run around. After leaving several messages, no one has bothered returning any of them. I feel totally ripped off by them and do not recommend using them unless you plan on having someone else do the install.

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I was referred to HDS by a friend after purchasing a home which badly needed a kitchen remodel. Luckily, I was able to fit granite countertops into the budget by calling HDS. They carried a nice selection of colors, and offered a variety of stainless sinks, which was included in the price. Installation went well, although one piece was cut a little short. After a phone call to HDS, they took care of the problem by installing a new piece that fit correctly. I'll gladly refer HDS to anyone I know who is looking for a Granite Contractor!

5
★★★★★

I was referred to HDS by a friend after purchasing a home which badly needed a kitchen remodel. Luckily, I was able to fit granite countertops into the budget by calling HDS. They carried a nice selection of colors, and offered a variety of stainless sinks, which was included in the price. Installation went well, although one piece was cut a little short. After a phone call to HDS, they took care of the problem by installing a new piece that fit correctly. I'll gladly refer HDS to anyone I know who is looking for a Granite Contractor!

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