Pink Coconut Tanning Boutique

★★★☆☆

About Pink Coconut Tanning Boutique

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  • Tanning Salons

Personal Services

Personal Services
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Very average tanning salon. Average beds and average service. You won't go wrong here but you could do a little better.

4
★★★★☆

Very average tanning salon. Average beds and average service. You won't go wrong here but you could do a little better.

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On 8 Feb. 2009, I had left my house and was on my way to town to return a video. I thought I would stop by the Pink Coconut and get a quick tan. I get a tan about 2-3 times a week. I have been going to P.C. for about 2 months consistently. The staff is always nice and a smile on their face. However, this is where my opinion has changed considerably.
It started with me walking into the door and being greeted as usual. I explained i wanted to tan for 14 min. in the regular bed, which is the plan i bought. (3 month payment for a year of unlimited tanning.) I already had paid for 2 months and didnt realize that i was going to owe that very night. She told me that i owed around $70 and i said ok. Reached into my pocket and realized i forgot my wallet....honest mistake. I explained what happened and asked if i could just do a quick tan tonight. I apologized and stated that i would pay the following day since i am in there often. She said, "nope, against policy", she then said goodbye. I didnt say a word and walked out rather frustrated. As a loyal customer I felt as though they must not want my business anymore. I went to Desert Sun and asked them about their plan and they matched the plan I had gotten with Pink Coconut. Desert Sun was eager for my business and treated my like a human being. Ahhh breath of fresh air..... I am going to use my 3rd payment towards my new membership with Desert Sun, instead of wasting any more time with Pink Coconut.

0
★☆☆☆☆

On 8 Feb. 2009, I had left my house and was on my way to town to return a video. I thought I would stop by the Pink Coconut and get a quick tan. I get a tan about 2-3 times a week. I have been going to P.C. for about 2 months consistently. The staff is always nice and a smile on their face. However, this is where my opinion has changed considerably.
It started with me walking into the door and being greeted as usual. I explained i wanted to tan for 14 min. in the regular bed, which is the plan i bought. (3 month payment for a year of unlimited tanning.) I already had paid for 2 months and didnt realize that i was going to owe that very night. She told me that i owed around $70 and i said ok. Reached into my pocket and realized i forgot my wallet....honest mistake. I explained what happened and asked if i could just do a quick tan tonight. I apologized and stated that i would pay the following day since i am in there often. She said, "nope, against policy", she then said goodbye. I didnt say a word and walked out rather frustrated. As a loyal customer I felt as though they must not want my business anymore. I went to Desert Sun and asked them about their plan and they matched the plan I had gotten with Pink Coconut. Desert Sun was eager for my business and treated my like a human being. Ahhh breath of fresh air..... I am going to use my 3rd payment towards my new membership with Desert Sun, instead of wasting any more time with Pink Coconut.

Pros: Staff very friendly

Cons: Pink Coconut corporate policy overrides customer satisfaction

 

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