Pool Stars Inc

★★★★★

About Pool Stars Inc

Hours
Sun 11am-4pm, Mon-Sat 10am-6pm

Home Construction & Remodeling

Home Construction & Remodeling
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Stafford Pools

405 N University Ave Federalsburg, MD

5.0 1
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I am an ex-employee of Modern Comfort Pools:

Ginger L. is the current owner of Modern Comfort Pool's wife. Her and her husband Bruce took over the business several years ago from the original owner and have lost all four of the original storefronts; now reduced down to a single, backlot location. They blame their loss on a poor economy...

If you ever ask any ex Modern Comfort customers why they didn't continue to do business with them, it is because they took away their in-store 10% off discount for purchasing a pool through the company that had been in place for over a decade and for poor customer service for repairs and construction. When people would call on the phone, they were met with either of two angry, nasty women who cussed them out and got pissy when people were upset with the service. Modern Comfort earned its fate and will not be missed.

Pool Stars is a very different service. They have a very knowledgeable maintenance team and are very good at diagnosing problems in-store/over the phone. They have a wide stock of Hayward parts, offer weekly service, and even do leak detection/repair. They also specialize in inground-above ground sales. Overall, A+ service and very quick.

5
★★★★★

I am an ex-employee of Modern Comfort Pools:

Ginger L. is the current owner of Modern Comfort Pool's wife. Her and her husband Bruce took over the business several years ago from the original owner and have lost all four of the original storefronts; now reduced down to a single, backlot location. They blame their loss on a poor economy...

If you ever ask any ex Modern Comfort customers why they didn't continue to do business with them, it is because they took away their in-store 10% off discount for purchasing a pool through the company that had been in place for over a decade and for poor customer service for repairs and construction. When people would call on the phone, they were met with either of two angry, nasty women who cussed them out and got pissy when people were upset with the service. Modern Comfort earned its fate and will not be missed.

Pool Stars is a very different service. They have a very knowledgeable maintenance team and are very good at diagnosing problems in-store/over the phone. They have a wide stock of Hayward parts, offer weekly service, and even do leak detection/repair. They also specialize in inground-above ground sales. Overall, A+ service and very quick.

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