Staples

★☆☆☆☆
  • 1456 Macarthur Dr

    Alexandria, LA 71301

    Map & Directions
  • 318-443-5669

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2407 US Highway 431 7 Anniston, AL

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I purchased a Dell XPS 8100 on display for 600.00. The sales rep told me I should get a warranty but I opted out knowing Dell was a pretty reputable company. Anyway, 2 days after I had the computer it failed to start. I brought the computer back and the manager on duty not only refused to give me a refund (even though it was only TWO DAYS OLD *and* I had my receipt), but then flat out accused me of switching the memory bars because they did not match. Do what!??? I was L-I-V-I-D. Not only was I left with a 600 dollar brick, but this guy made me feel like some kind of criminal. I wrote a letter to the corporate office, the district manager and the manager of the store. Result - NADA, Nothing, not even an answer to my email. I should have reported these guys to the Better Business Bureau but now it's too late. \r\n\r\nLuckily I qualified for a 3,500 credit line at Dell online and ordered a NEW XPS that works just fine. NEVER again Staples. AVOID this store at ALL costs!

0
★☆☆☆☆

I purchased a Dell XPS 8100 on display for 600.00. The sales rep told me I should get a warranty but I opted out knowing Dell was a pretty reputable company. Anyway, 2 days after I had the computer it failed to start. I brought the computer back and the manager on duty not only refused to give me a refund (even though it was only TWO DAYS OLD *and* I had my receipt), but then flat out accused me of switching the memory bars because they did not match. Do what!??? I was L-I-V-I-D. Not only was I left with a 600 dollar brick, but this guy made me feel like some kind of criminal. I wrote a letter to the corporate office, the district manager and the manager of the store. Result - NADA, Nothing, not even an answer to my email. I should have reported these guys to the Better Business Bureau but now it's too late. \r\n\r\nLuckily I qualified for a 3,500 credit line at Dell online and ordered a NEW XPS that works just fine. NEVER again Staples. AVOID this store at ALL costs!

.

I purchased a Dell XPS 8100 on display for 600.00. The sales rep told me I should get a warranty but I opted out knowing Dell was a pretty reputable company. Anyway, 2 days after I had the computer it failed to start. I brought the computer back and the manager on duty not only refused to give me a refund (even though it was only TWO DAYS OLD *and* I had my receipt), but then flat out accused me of switching the memory bars because they did not match. Do what!??? I was L-I-V-I-D. Not only was I left with a 600 dollar brick, but this guy made me feel like some kind of criminal. I wrote a letter to the corporate office, the district manager and the manager of the store. Result - NADA, Nothing, not even an answer to my email. I should have reported these guys to the Better Business Bureau but now it's too late.

Luckily I qualified for a 3,500 credit line at Dell online and ordered a NEW XPS that works just fine. NEVER again Staples. AVOID this store at ALL costs!

1
★☆☆☆☆

I purchased a Dell XPS 8100 on display for 600.00. The sales rep told me I should get a warranty but I opted out knowing Dell was a pretty reputable company. Anyway, 2 days after I had the computer it failed to start. I brought the computer back and the manager on duty not only refused to give me a refund (even though it was only TWO DAYS OLD *and* I had my receipt), but then flat out accused me of switching the memory bars because they did not match. Do what!??? I was L-I-V-I-D. Not only was I left with a 600 dollar brick, but this guy made me feel like some kind of criminal. I wrote a letter to the corporate office, the district manager and the manager of the store. Result - NADA, Nothing, not even an answer to my email. I should have reported these guys to the Better Business Bureau but now it's too late.

Luckily I qualified for a 3,500 credit line at Dell online and ordered a NEW XPS that works just fine. NEVER again Staples. AVOID this store at ALL costs!

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Staples is the world's largest office products company. We're committed to making it easy for our customers to buy a wide range of office supplies, technology, furniture, and business services. -- Staples. That was easy.

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