Optical Eyewear

★☆☆☆☆

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Optical Eyewear

1919 E Florida Ave Hemet, CA

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I gave them 1 star because the system requires it. They don't deserve it.
I had the misfortune to do business with Optical Eyewear & they produced a pair of eyeglasses I could not see with. I had asked for a pair of bifocals and they produced progressives. I tried them anyway & it was obvious to me this was not my prescription. They condescendingly told me I would need to "get used to them" & I said I don't think so. They did produce another pair that were bifocals but these were no better so I handed them back and asked for a refund and my original prescription. Still waiting for my prescription, and when I didn't hear anything I contacted my card provider and charged the purchase back. Now, they're asking for reinstatement of the charge and I have to file more paperwork. Meantime they have the glasses/frames (which I returned) AND the only copy of my prescription. Three trips, $86, no glasses. Needless to say I'll never do business with these unprofessional clowns again.

1
★☆☆☆☆

I gave them 1 star because the system requires it. They don't deserve it.
I had the misfortune to do business with Optical Eyewear & they produced a pair of eyeglasses I could not see with. I had asked for a pair of bifocals and they produced progressives. I tried them anyway & it was obvious to me this was not my prescription. They condescendingly told me I would need to "get used to them" & I said I don't think so. They did produce another pair that were bifocals but these were no better so I handed them back and asked for a refund and my original prescription. Still waiting for my prescription, and when I didn't hear anything I contacted my card provider and charged the purchase back. Now, they're asking for reinstatement of the charge and I have to file more paperwork. Meantime they have the glasses/frames (which I returned) AND the only copy of my prescription. Three trips, $86, no glasses. Needless to say I'll never do business with these unprofessional clowns again.

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