P C Doodle Computer Repair

★☆☆☆☆
  • 2655 Hennepin Ave S

    Minneapolis, MN 55408

    Cross street: 27th and Hennepin in the Heart of Uptown

    Map & Directions
  • 612-377-5997

About P C Doodle Computer Repair

Hours
Sun 24 Hours, Mon-Fri 9:30am-7:30pm, Sat 11am-6pm
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PC Doodle returned my computer missing many interior screws, with serious damage after it was slapped back together by a technician in a fit of anger when I decided I didn't want to keep waiting for them to finish the job. The motherboard is now failing mysteriously, the CD and USB drives are not registering and it can't be fixed. The CD drive and other interior components were also missing screws and were not secure.

This was a childish and unprofessional way to behave which caused serious and costly damage to my machine.

The back story:

Our laptop DC jack broke, and I brought it in on a Saturday and was told it would definitely be done by Tuesday. On Tuesday evening I stopped in, and he had not yet started repairs because he couldn't remember what was wrong with it, and he did not bother to call me to find out. He said he only needed two more days. On Thursday, just before I left work to go and pick it up I got a voicemail saying they needed more time to order a part. Had the part been ordered when I brought it in, this wouldn't have been a problem. I wasn't angry at this point, but I did want to take the machine somewhere else. When I arrived I got a snotty "I called you" and I said yes, you did, but I'd like to pick the machine up anyway. His anger was apparent as he said that it was in pieces and would take a half hour to put back together. When he was done the technician grumbled to his coworker that I wanted to bring it somewhere else now, and then he said with a great deal of attitude "good luck getting it done somewhere else."

Well I did go somewhere else, someone who offered service cheaper, with far less attitude, and spent extra time investigating the damage done. Unfortunately the machine won't be fixed and I will have to buy a new one.

1
★☆☆☆☆

PC Doodle returned my computer missing many interior screws, with serious damage after it was slapped back together by a technician in a fit of anger when I decided I didn't want to keep waiting for them to finish the job. The motherboard is now failing mysteriously, the CD and USB drives are not registering and it can't be fixed. The CD drive and other interior components were also missing screws and were not secure.

This was a childish and unprofessional way to behave which caused serious and costly damage to my machine.

The back story:

Our laptop DC jack broke, and I brought it in on a Saturday and was told it would definitely be done by Tuesday. On Tuesday evening I stopped in, and he had not yet started repairs because he couldn't remember what was wrong with it, and he did not bother to call me to find out. He said he only needed two more days. On Thursday, just before I left work to go and pick it up I got a voicemail saying they needed more time to order a part. Had the part been ordered when I brought it in, this wouldn't have been a problem. I wasn't angry at this point, but I did want to take the machine somewhere else. When I arrived I got a snotty "I called you" and I said yes, you did, but I'd like to pick the machine up anyway. His anger was apparent as he said that it was in pieces and would take a half hour to put back together. When he was done the technician grumbled to his coworker that I wanted to bring it somewhere else now, and then he said with a great deal of attitude "good luck getting it done somewhere else."

Well I did go somewhere else, someone who offered service cheaper, with far less attitude, and spent extra time investigating the damage done. Unfortunately the machine won't be fixed and I will have to buy a new one.

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