Dee's Doggie Den

★★★★★
32.8363 -96.7517
Map and Directions to Dee's Doggie Den

214-823-1441

6444 E Mockingbird Ln

Dallas, TX

75214

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About Dee's Doggie Den

Details
Hours
Sun 12pm-6pm, Mon-Fri 7am-7pm, Sat 8am-6pm

Pets & Animals

Pets & Animals
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Reviews 1 - 50 of 77. « Previous 1
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To All Those people out there that say how bad Dees is and how awful they are need to get a reality check and open up their eyes. HELLO first off i have been bringing all my pets there to her facility for a long time and the staff have always been wonderful and a big help. with haircuts really yall they even tell you when you drop off that if your pet is not to your liking to tell them and they will take your pet back and have the groomer fix it . they gladly fix whatever needs to be done and thats why i find all the bad reviews yall are writing hilarious. in fact it is ridiculous that you would think that it would be like your house and be immaculate and im sorry to say your in a fantasy world because dogs poop and pee and it is a play area for heavens sake they keep it pretty clean and. the staff including dee and mary greet me and my baby every time i walk in the door. I wouldn't trade this place for anything. Thank yall for taking such good care of us and i will forever use yall. as for the those people that haven't used us and are deterred due to the negative comments you should evaluate first before you let someone be the judge for you. Dees is a wonderful place.

5
★★★★★

To All Those people out there that say how bad Dees is and how awful they are need to get a reality check and open up their eyes. HELLO first off i have been bringing all my pets there to her facility for a long time and the staff have always been wonderful and a big help. with haircuts really yall they even tell you when you drop off that if your pet is not to your liking to tell them and they will take your pet back and have the groomer fix it . they gladly fix whatever needs to be done and thats why i find all the bad reviews yall are writing hilarious. in fact it is ridiculous that you would think that it would be like your house and be immaculate and im sorry to say your in a fantasy world because dogs poop and pee and it is a play area for heavens sake they keep it pretty clean and. the staff including dee and mary greet me and my baby every time i walk in the door. I wouldn't trade this place for anything. Thank yall for taking such good care of us and i will forever use yall. as for the those people that haven't used us and are deterred due to the negative comments you should evaluate first before you let someone be the judge for you. Dees is a wonderful place.

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Lulu is there today and will be back tomorrow, too. She's hoping to feel better soon!

5
★★★★★

Lulu is there today and will be back tomorrow, too. She's hoping to feel better soon!

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.

Took my little Chewy to stay at his first doggie day care at Dee's and I'm glad I found the place for him. He loves this place and I can not thank enough of Dee's for having such a clean and awesome facility.

5
★★★★★

Took my little Chewy to stay at his first doggie day care at Dee's and I'm glad I found the place for him. He loves this place and I can not thank enough of Dee's for having such a clean and awesome facility.

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.

"I love this place and more importantly, so does my Pomeranian Chloe!!

The groomers were so patient and kind with my dog not to mention they have great grooming skills. They have groomed my pup a few times now and I have zero complaints. Chloe always comes out happy, perfectly groomed and smelling so yummy!"

5
★★★★★

"I love this place and more importantly, so does my Pomeranian Chloe!!

The groomers were so patient and kind with my dog not to mention they have great grooming skills. They have groomed my pup a few times now and I have zero complaints. Chloe always comes out happy, perfectly groomed and smelling so yummy!"

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.

The groomers were so patient and kind with my dog not to mention they have great grooming skills. They have groomed my pup a few times now and I have zero complaints. Chloe always comes out happy, perfectly groomed and smelling so yummy!

5
★★★★★

The groomers were so patient and kind with my dog not to mention they have great grooming skills. They have groomed my pup a few times now and I have zero complaints. Chloe always comes out happy, perfectly groomed and smelling so yummy!

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.

So, I've been taking my two little babies to Dee's for months now. I receive the best service there. And my babies get the best service from the groomers. I really enjoy everything about this place. I feel like it's my all in one stop. I have had the chance when I needed to fly back home for an emergency and was unable to take my babies with me. I left them for a weekend and I could tell as soon as I got back that they had had their own mini vacation. It put my mind to ease to know they had been so well taken care of. And the prices are extremely reasonable for the service received. All around great place, great service, great groomers, and a definite recommend!! Thank you!!

5
★★★★★

So, I've been taking my two little babies to Dee's for months now. I receive the best service there. And my babies get the best service from the groomers. I really enjoy everything about this place. I feel like it's my all in one stop. I have had the chance when I needed to fly back home for an emergency and was unable to take my babies with me. I left them for a weekend and I could tell as soon as I got back that they had had their own mini vacation. It put my mind to ease to know they had been so well taken care of. And the prices are extremely reasonable for the service received. All around great place, great service, great groomers, and a definite recommend!! Thank you!!

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.

We've been taking our dogs to Dee's for 8 years. Wonderful experience. Open play can result in a doggie misunderstanding here and there, but our three pups would not be so well behaved or well socialized without Dee. Highly recommend.

5
★★★★★

We've been taking our dogs to Dee's for 8 years. Wonderful experience. Open play can result in a doggie misunderstanding here and there, but our three pups would not be so well behaved or well socialized without Dee. Highly recommend.

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.

My dog loves Dee's. We take her here when we go out of town and when it is time for her spa day. I love that they are very careful about shot records being up to date, including something called bortedella which I have no idea what that means but it's not good if your dog gets it. My friend at work takes her dog weekly and she loves it. We watch them on the website cam at work and they are always having a good time.

5
★★★★★

My dog loves Dee's. We take her here when we go out of town and when it is time for her spa day. I love that they are very careful about shot records being up to date, including something called bortedella which I have no idea what that means but it's not good if your dog gets it. My friend at work takes her dog weekly and she loves it. We watch them on the website cam at work and they are always having a good time.

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.

Ever since they opened their doors we have taken our dog to Dee's whenever we travel, sometimes for a few weeks at a time. They were always sensitive to her needs, frequently keeping her up at the counter since she generally prefers the company of people to that of other dogs. She is always greeted by name when we arrive, and given lots of loving attention. Dee's is staffed by true animal lovers and I would gladly recommend it to anyone.

5
★★★★★

Ever since they opened their doors we have taken our dog to Dee's whenever we travel, sometimes for a few weeks at a time. They were always sensitive to her needs, frequently keeping her up at the counter since she generally prefers the company of people to that of other dogs. She is always greeted by name when we arrive, and given lots of loving attention. Dee's is staffed by true animal lovers and I would gladly recommend it to anyone.

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.

Sunday, my black lab, and I have been coming to Dees Doggie Den for about 3 months and we LOVE IT. She has a blast, they charge a reasonable rate, and they take great care for my dog! She does doggie day care from 7am-6pm some days and is totally worn out which makes me happy! I highly recommend bringing your pet here.

5
★★★★★

Sunday, my black lab, and I have been coming to Dees Doggie Den for about 3 months and we LOVE IT. She has a blast, they charge a reasonable rate, and they take great care for my dog! She does doggie day care from 7am-6pm some days and is totally worn out which makes me happy! I highly recommend bringing your pet here.

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.

My dog would go every day if I would let her. She adores everyone who works there, and they are so good with her. She loves playing with the other dogs, but I think she really likes the people best!

5
★★★★★

My dog would go every day if I would let her. She adores everyone who works there, and they are so good with her. She loves playing with the other dogs, but I think she really likes the people best!

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.

Sunday, my black lab, and I have been coming to Dees Doggie Den for about 3 months and we LOVE IT. She has a blast, they charge a reasonable rate, and they take great care for my dog! She does doggie day care from 7am-6pm some days and is totally worn out which makes me happy! I highly recommend bringing your pet here.

5
★★★★★

Sunday, my black lab, and I have been coming to Dees Doggie Den for about 3 months and we LOVE IT. She has a blast, they charge a reasonable rate, and they take great care for my dog! She does doggie day care from 7am-6pm some days and is totally worn out which makes me happy! I highly recommend bringing your pet here.

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.

Doggie Den is a great place to take your dog! The employees are great and take excellent care of my dog while I am away. The daycare is awesome and my dog is so happy and tired when he comes home. The staff is always friendly and genuinely love the dogs that come there! I highly recommend Dee's!

5
★★★★★

Doggie Den is a great place to take your dog! The employees are great and take excellent care of my dog while I am away. The daycare is awesome and my dog is so happy and tired when he comes home. The staff is always friendly and genuinely love the dogs that come there! I highly recommend Dee's!

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We have been bringing Poncho and Lloyd to Dee's Doggie Den since 2004, and they love it. Excellent customer service.

5
★★★★★

We have been bringing Poncho and Lloyd to Dee's Doggie Den since 2004, and they love it. Excellent customer service.

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.

Took my shitzu in on a recommendation from a friend and was VERY happy with his haircut. I provided a picture and he was cut to the T. He seemed relaxed and happy when i picked him up. After my grooming place of 3 years closed, this will be my new grooming place for my dog.

5
★★★★★

Took my shitzu in on a recommendation from a friend and was VERY happy with his haircut. I provided a picture and he was cut to the T. He seemed relaxed and happy when i picked him up. After my grooming place of 3 years closed, this will be my new grooming place for my dog.

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.

We left our dog (small Maltipoo) there for 30 days while we traveled to Costa Rica. I was happy to know that she would be playing with other dogs everyday instead of being cooped up in her kennel. We used to board her at PetSmart but they charge ridiculous amt of money to let her play all day. So we used to do it every other day. Dee's boarding in general are much cheaper. They even bath her for free for every week that she's there. I would recommend this place to anyone who needs to board their dog. Thank you Dee's for your great service. Their customer service was awesome.

5
★★★★★

We left our dog (small Maltipoo) there for 30 days while we traveled to Costa Rica. I was happy to know that she would be playing with other dogs everyday instead of being cooped up in her kennel. We used to board her at PetSmart but they charge ridiculous amt of money to let her play all day. So we used to do it every other day. Dee's boarding in general are much cheaper. They even bath her for free for every week that she's there. I would recommend this place to anyone who needs to board their dog. Thank you Dee's for your great service. Their customer service was awesome.

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We've been taking our dogs to Dee's for 8 years. Wonderful experience. Open play can result in a doggie misunderstanding here and there, but our three pups would not be so well behaved or well socialized without Dee. Highly recommend.

5
★★★★★

We've been taking our dogs to Dee's for 8 years. Wonderful experience. Open play can result in a doggie misunderstanding here and there, but our three pups would not be so well behaved or well socialized without Dee. Highly recommend.

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.

"My dog loves Dee's. We take her here when we go out of town and when it is time for her spa day. I love that they are very careful about shot records being up to date, including something called bortedella which I have no idea what that means but it's not good if your dog gets it. My friend at work takes her dog weekly and she loves it. We watch them on the website cam at work and they are always having a good time. Grooming is okay and very reasonable. I have had to take her back to get her face trimmed a little shorter but they were fine with that. If you want just a fancy gromming place with painted toes, bows and perfume, this might not be your place. But to have your dog have a fun day, come home grommed, clean and happy, this is your place.
I have also done some training with them while my dog was being boarded for a week long vacation and I loved the lady that does the training. She is great and I need to do more of that. I'm a fan of Dee's..."

5
★★★★★

"My dog loves Dee's. We take her here when we go out of town and when it is time for her spa day. I love that they are very careful about shot records being up to date, including something called bortedella which I have no idea what that means but it's not good if your dog gets it. My friend at work takes her dog weekly and she loves it. We watch them on the website cam at work and they are always having a good time. Grooming is okay and very reasonable. I have had to take her back to get her face trimmed a little shorter but they were fine with that. If you want just a fancy gromming place with painted toes, bows and perfume, this might not be your place. But to have your dog have a fun day, come home grommed, clean and happy, this is your place.
I have also done some training with them while my dog was being boarded for a week long vacation and I loved the lady that does the training. She is great and I need to do more of that. I'm a fan of Dee's..."

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Dee's Doggie Den and the staff that operate this boarding kennel and day care are the best. I have been using them for the past 6 months & have been very satisfied.

5
★★★★★

Dee's Doggie Den and the staff that operate this boarding kennel and day care are the best. I have been using them for the past 6 months & have been very satisfied.

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Latest reviews from Citysearch.

.

Y'all, DO NOT take your dog here. \r
\r
First off, I dropped my dog off in front of another woman and she specifically told the manager that her dog cannot be shampooed in the face because he has a horrific eye allergy and could lose his

6
★★★★★

Y'all, DO NOT take your dog here. \r
\r
First off, I dropped my dog off in front of another woman and she specifically told the manager that her dog cannot be shampooed in the face because he has a horrific eye allergy and could lose his

.

To All Those people out there that say how bad Dees is and how awful they are need to get a reality check and open up their eyes. HELLO first off i have been bringing all my pets there to her facility for a long time and the staff have

6
★★★★★

To All Those people out there that say how bad Dees is and how awful they are need to get a reality check and open up their eyes. HELLO first off i have been bringing all my pets there to her facility for a long time and the staff have

.

Thanks for taking care of my dog!

6
★★★★★

Thanks for taking care of my dog!

.

Took my little Chewy to stay at his first doggie day care at Dee's and I'm glad I found the place for him. He loves this place and I can not thank enough of Dee's for having such a clean and awesome facility.

6
★★★★★

Took my little Chewy to stay at his first doggie day care at Dee's and I'm glad I found the place for him. He loves this place and I can not thank enough of Dee's for having such a clean and awesome facility.

.

"I love this place and more importantly, so does my Pomeranian Chloe!! \r
\r
The groomers were so patient and kind with my dog not to mention they have great grooming skills. They have groomed my pup a few times now and I have zero

6
★★★★★

"I love this place and more importantly, so does my Pomeranian Chloe!! \r
\r
The groomers were so patient and kind with my dog not to mention they have great grooming skills. They have groomed my pup a few times now and I have zero

.

The groomers were so patient and kind with my dog not to mention they have great grooming skills. They have groomed my pup a few times now and I have zero complaints. Chloe always comes out happy, perfectly groomed and smelling so yummy!\r

6
★★★★★

The groomers were so patient and kind with my dog not to mention they have great grooming skills. They have groomed my pup a few times now and I have zero complaints. Chloe always comes out happy, perfectly groomed and smelling so yummy!\r

.

So, I've been taking my two little babies to Dee's for months now. I receive the best service there. And my babies get the best service from the groomers. I really enjoy everything about this place. I feel like it's my all in one stop. I

6
★★★★★

So, I've been taking my two little babies to Dee's for months now. I receive the best service there. And my babies get the best service from the groomers. I really enjoy everything about this place. I feel like it's my all in one stop. I

.

Took my shitzu in on a recommendation from a friend and was VERY happy with his haircut. I provided a picture and he was cut to the T. He seemed relaxed and happy when i picked him up. After my grooming place of 3 years closed, this will

6
★★★★★

Took my shitzu in on a recommendation from a friend and was VERY happy with his haircut. I provided a picture and he was cut to the T. He seemed relaxed and happy when i picked him up. After my grooming place of 3 years closed, this will

.

We've been taking our dogs to Dee's for 8 years. Wonderful experience. Open play can result in a doggie misunderstanding here and there, but our three pups would not be so well behaved or well socialized without Dee. Highly recommend.\r

6
★★★★★

We've been taking our dogs to Dee's for 8 years. Wonderful experience. Open play can result in a doggie misunderstanding here and there, but our three pups would not be so well behaved or well socialized without Dee. Highly recommend.\r

.

I have also done some training with them while my dog was being boarded for a week long vacation and I loved the lady that does the training. She is great and I need to do more of that. I'm a fan of Dee's...\r

6
★★★★★

I have also done some training with them while my dog was being boarded for a week long vacation and I loved the lady that does the training. She is great and I need to do more of that. I'm a fan of Dee's...\r

.

My dog loves Dee's. We take her here when we go out of town and when it is time for her spa day. I love that they are very careful about shot records being up to date, including something called bortedella which I have no idea what that

6
★★★★★

My dog loves Dee's. We take her here when we go out of town and when it is time for her spa day. I love that they are very careful about shot records being up to date, including something called bortedella which I have no idea what that

.

Dee's Doggie Den and the staff that operate this boarding kennel and day care are the best. I have been using them for the past 6 months & have been very satisfied.\r

6
★★★★★

Dee's Doggie Den and the staff that operate this boarding kennel and day care are the best. I have been using them for the past 6 months & have been very satisfied.\r

.

Ever since they opened their doors we have taken our dog to Dee's whenever we travel, sometimes for a few weeks at a time. They were always sensitive to her needs, frequently keeping her up at the counter since she generally prefers the

6
★★★★★

Ever since they opened their doors we have taken our dog to Dee's whenever we travel, sometimes for a few weeks at a time. They were always sensitive to her needs, frequently keeping her up at the counter since she generally prefers the

.

Sunday, my black lab, and I have been coming to Dees Doggie Den for about 3 months and we LOVE IT. She has a blast, they charge a reasonable rate, and they take great care for my dog! She does doggie day care from 7am-6pm some days and is

6
★★★★★

Sunday, my black lab, and I have been coming to Dees Doggie Den for about 3 months and we LOVE IT. She has a blast, they charge a reasonable rate, and they take great care for my dog! She does doggie day care from 7am-6pm some days and is

.

Sunday, my black lab, and I have been coming to Dees Doggie Den for about 3 months and we LOVE IT. She has a blast, they charge a reasonable rate, and they take great care for my dog! She does doggie day care from 7am-6pm some days and is

6
★★★★★

Sunday, my black lab, and I have been coming to Dees Doggie Den for about 3 months and we LOVE IT. She has a blast, they charge a reasonable rate, and they take great care for my dog! She does doggie day care from 7am-6pm some days and is

.

Doggie Den is a great place to take your dog! The employees are great and take excellent care of my dog while I am away. The daycare is awesome and my dog is so happy and tired when he comes home. The staff is always friendly and

6
★★★★★

Doggie Den is a great place to take your dog! The employees are great and take excellent care of my dog while I am away. The daycare is awesome and my dog is so happy and tired when he comes home. The staff is always friendly and

.

My dog would go every day if I would let her. She adores everyone who works there, and they are so good with her. She loves playing with the other dogs, but I think she really likes the people best!\r

6
★★★★★

My dog would go every day if I would let her. She adores everyone who works there, and they are so good with her. She loves playing with the other dogs, but I think she really likes the people best!\r

.

We have been bringing Poncho and Lloyd to Dee's Doggie Den since 2004, and they love it. Excellent customer service.\r

6
★★★★★

We have been bringing Poncho and Lloyd to Dee's Doggie Den since 2004, and they love it. Excellent customer service.\r

.

Took my shitzu in on a recommendation from a friend and was VERY happy with his haircut. I provided a picture and he was cut to the T. He seemed relaxed and happy when i picked him up. After my grooming place of 3 years closed, this will

6
★★★★★

Took my shitzu in on a recommendation from a friend and was VERY happy with his haircut. I provided a picture and he was cut to the T. He seemed relaxed and happy when i picked him up. After my grooming place of 3 years closed, this will

.

My dog would go every day if I would let her. She adores everyone who works there, and they are so great with her.

5
★★★★★

My dog would go every day if I would let her. She adores everyone who works there, and they are so great with her.

.

Where to start. I have a 4 year old cocker spaniel and used DDD because of the reviews. Took my pup on a Saturday to be bathed and groomed. They told me to pick her up at 5... got there around 5:25 just to be safe and I walk to the grooming counter and tell a man I'm there to pick up my dog Coco. He then proceeds to tell me she's aready been picked up... which of course got my mind racing and I simply said ""ummm no she hasn't because I'm here to get her."" After a panic and him taking me behind the scenes to look for her... i find her tied up covered in shampoo and had been shaved down completely. They close at 6 on Saturdays and she wasn't even remotely ready to go home. After the initial shock of thinking they had given my dog away and seeing how she was being treated, I demanded they rinse her off and give her to me because i didn't feel comfortable with her in there with those people anymore. I can't even imagine what happened to her the 6 hours she was there that day. I paid out of the kindness of my heart (signed the Credit Card slip for $35) and couldnt leave fast enough. Inspected my dog when we got to the car and noticed her nails hadn't been trimmed, she had patches of hair that hadn't even been shaved (uneven all over). Later that night I noticed a huge bleeding chunk missing out of her EAR (a piece of her ear the size of my fingernail is missing) and proceeded to get infected over the week. I've called at least 4 times to speak with the owner who was said to be out of town and have yet had a phone call returned after almost 2 weeks. Also, after checking my bank account, they charged me $50 which I am now disputing with my bank since I have credit card receipt proof that that was not the amount supposed to be charged. Have also reported them to BBB and hopefully they read this and see the seriousness of their negligence. If this isnt how you want your animal and bank account to be treated, i HIGHLY recommend you avoid this terrible place.

1
★☆☆☆☆

Where to start. I have a 4 year old cocker spaniel and used DDD because of the reviews. Took my pup on a Saturday to be bathed and groomed. They told me to pick her up at 5... got there around 5:25 just to be safe and I walk to the grooming counter and tell a man I'm there to pick up my dog Coco. He then proceeds to tell me she's aready been picked up... which of course got my mind racing and I simply said ""ummm no she hasn't because I'm here to get her."" After a panic and him taking me behind the scenes to look for her... i find her tied up covered in shampoo and had been shaved down completely. They close at 6 on Saturdays and she wasn't even remotely ready to go home. After the initial shock of thinking they had given my dog away and seeing how she was being treated, I demanded they rinse her off and give her to me because i didn't feel comfortable with her in there with those people anymore. I can't even imagine what happened to her the 6 hours she was there that day. I paid out of the kindness of my heart (signed the Credit Card slip for $35) and couldnt leave fast enough. Inspected my dog when we got to the car and noticed her nails hadn't been trimmed, she had patches of hair that hadn't even been shaved (uneven all over). Later that night I noticed a huge bleeding chunk missing out of her EAR (a piece of her ear the size of my fingernail is missing) and proceeded to get infected over the week. I've called at least 4 times to speak with the owner who was said to be out of town and have yet had a phone call returned after almost 2 weeks. Also, after checking my bank account, they charged me $50 which I am now disputing with my bank since I have credit card receipt proof that that was not the amount supposed to be charged. Have also reported them to BBB and hopefully they read this and see the seriousness of their negligence. If this isnt how you want your animal and bank account to be treated, i HIGHLY recommend you avoid this terrible place.

.

They've groomed our lab a handful of times (black labs don't need a lot of attention in that department) but he always comes back looking shiny and smelling pretty.

5
★★★★★

They've groomed our lab a handful of times (black labs don't need a lot of attention in that department) but he always comes back looking shiny and smelling pretty.

.

Took great care of my dogs while I was away.

5
★★★★★

Took great care of my dogs while I was away.

.

It is great to be able to trust those that you're leaving your dog/family member with when your unable to take them along.

5
★★★★★

It is great to be able to trust those that you're leaving your dog/family member with when your unable to take them along.

.

It is great to be able to trust those that you're leaving your dog/family member with when your unable to take them along.

5
★★★★★

It is great to be able to trust those that you're leaving your dog/family member with when your unable to take them along.

.

They have webcams so you can watch your pooch play or just check in to make sure all is well, but more importantly, the staff really seems to get to know each and every animal that is there.

5
★★★★★

They have webcams so you can watch your pooch play or just check in to make sure all is well, but more importantly, the staff really seems to get to know each and every animal that is there.

.

They take care of us and our boy Shadow every time. I do not have one single thing to complain about this wonderful place...and neither does Shadow!

5
★★★★★

They take care of us and our boy Shadow every time. I do not have one single thing to complain about this wonderful place...and neither does Shadow!

.

First I have two dogs which have had groomed monthly the entire time I have had them. Today i was told they would be ready by 1:00 for pickup but I could arrive anytime afterwards. Well when I arrived at 4:30 the front desk lady (who was very nice and helpful and concerned) tells me that a lady that was only supposed to bathe the dogs ended up cutting one of my dogs tails and the owner (the man not the woman) wasn't going to tell me and when I eventually saw it at home would have at that point brushed it off as though it was an accident that happened at my home. I of course insist at that point to see my dogs. I have a shih tzu and anyone that knows about them knows the hair on the tail stays long arou d 5-6 inches and they do trim it but do not cut any amount off, which was also something I specified when they got my preferences of how I wanted my dog. Well before my dog was even brought out I could hear her in the back crying, possibly on the way up but before she made it to me. The tip of her tail was cut along with the side! Blood and all left on my dogs cut tail bone and her obviously in pain and was crying like she hasn't ever done in the 4 years I have had her. First, my dog sat up there for at least 3.5 hours with her tail cut and bleeding with her in bad pain and not one person called me to tell me what had happened or that my animal had been hurt and cut.. The lady I spoke with that worked for the place said the lady that did this, named Diane, has had many issues and wasn't qualified to work there. When I asked to speak to the owner, he came to the front and never once said he was sorry, it was a bad thing, they should have called, NOTHING!!! He said (and I quote) ""well accidents happen so what do you want me to do about it and don't you think you are over reacting?"" mind you, I was crying because my dog was legitimately hurt and in visible pain. I said I wanted to take her to a vet of which they would need to pay and as he called a vet down the road he smirked and chuckled when he was on the phone with them as he tells them (and I quote again) ""yeah some girl is up here freaking out because we barely nicked her dogs tail...""
When he got off the phone I quickly told him how inappropriate it was of him to be laughing and as a business owner I would have expected him to have at least tried to make his customer feel a little better and I saw nothing funny about the situation...he then raised his voice at me and told me its NOTA BIG DEAL AND SHE IS JUST FINE, to which I did tell him he was a jerk and how dare he speak to me this way....his response ""Get the hell out of my salon and you are never welcome back here again!"" then he walked out of the place and went next door....even the staff that were working were shocked and told me if I choose to take further action they heard everything he said and will be a witness to what went on, how be treated me, how my dog was injured and no one called me.
I took my dog to the vet and she has to be on pain meds, antibiotics and a skin treatment as well as wear a cone for the next week and it was a pretty good and deep cut and not a ""little scratch"" like the husband of the owner discounted in my presence. For a business that centers around animals, they allowed my dog to sit in pain for hours and hours and never once even bothered to call me. And never said sorry. I am more mad that I didn't get a phone call as I would have been there in a minutes time to get my dog some treatment and help rather than her sit in the back and cry in pain for hours and hours. I am disgusted and plain horrified this place is in business.

1
★☆☆☆☆

First I have two dogs which have had groomed monthly the entire time I have had them. Today i was told they would be ready by 1:00 for pickup but I could arrive anytime afterwards. Well when I arrived at 4:30 the front desk lady (who was very nice and helpful and concerned) tells me that a lady that was only supposed to bathe the dogs ended up cutting one of my dogs tails and the owner (the man not the woman) wasn't going to tell me and when I eventually saw it at home would have at that point brushed it off as though it was an accident that happened at my home. I of course insist at that point to see my dogs. I have a shih tzu and anyone that knows about them knows the hair on the tail stays long arou d 5-6 inches and they do trim it but do not cut any amount off, which was also something I specified when they got my preferences of how I wanted my dog. Well before my dog was even brought out I could hear her in the back crying, possibly on the way up but before she made it to me. The tip of her tail was cut along with the side! Blood and all left on my dogs cut tail bone and her obviously in pain and was crying like she hasn't ever done in the 4 years I have had her. First, my dog sat up there for at least 3.5 hours with her tail cut and bleeding with her in bad pain and not one person called me to tell me what had happened or that my animal had been hurt and cut.. The lady I spoke with that worked for the place said the lady that did this, named Diane, has had many issues and wasn't qualified to work there. When I asked to speak to the owner, he came to the front and never once said he was sorry, it was a bad thing, they should have called, NOTHING!!! He said (and I quote) ""well accidents happen so what do you want me to do about it and don't you think you are over reacting?"" mind you, I was crying because my dog was legitimately hurt and in visible pain. I said I wanted to take her to a vet of which they would need to pay and as he called a vet down the road he smirked and chuckled when he was on the phone with them as he tells them (and I quote again) ""yeah some girl is up here freaking out because we barely nicked her dogs tail...""
When he got off the phone I quickly told him how inappropriate it was of him to be laughing and as a business owner I would have expected him to have at least tried to make his customer feel a little better and I saw nothing funny about the situation...he then raised his voice at me and told me its NOTA BIG DEAL AND SHE IS JUST FINE, to which I did tell him he was a jerk and how dare he speak to me this way....his response ""Get the hell out of my salon and you are never welcome back here again!"" then he walked out of the place and went next door....even the staff that were working were shocked and told me if I choose to take further action they heard everything he said and will be a witness to what went on, how be treated me, how my dog was injured and no one called me.
I took my dog to the vet and she has to be on pain meds, antibiotics and a skin treatment as well as wear a cone for the next week and it was a pretty good and deep cut and not a ""little scratch"" like the husband of the owner discounted in my presence. For a business that centers around animals, they allowed my dog to sit in pain for hours and hours and never once even bothered to call me. And never said sorry. I am more mad that I didn't get a phone call as I would have been there in a minutes time to get my dog some treatment and help rather than her sit in the back and cry in pain for hours and hours. I am disgusted and plain horrified this place is in business.

.

They take care of us and our boy Shadow every time. I do not have one single thing to complain about this wonderful place...and neither does Shadow!

5
★★★★★

They take care of us and our boy Shadow every time. I do not have one single thing to complain about this wonderful place...and neither does Shadow!

.

Sunday, my black lab and I have been coming to Dees Doggie Den for about 3 months and we LOVE IT. She has a blast, they charge reasonable rates, and they take great care for my dogs! She does doggie day care from 7am-6pm some days and is totally worn out which makes me happy! I highly recommend bringing in your pet.

5
★★★★★

Sunday, my black lab and I have been coming to Dees Doggie Den for about 3 months and we LOVE IT. She has a blast, they charge reasonable rates, and they take great care for my dogs! She does doggie day care from 7am-6pm some days and is totally worn out which makes me happy! I highly recommend bringing in your pet.

.

Dolly so far has been groomed there, boarded for several days and given a bath. I will say that Dolly is very socialized and has spent time in dogs kennels off and on since she was 3-4 months old. When I picked her up from boarding she was happy-go-lucky as usual, had no scratch or bite marks and no issues that I could tell.

5
★★★★★

Dolly so far has been groomed there, boarded for several days and given a bath. I will say that Dolly is very socialized and has spent time in dogs kennels off and on since she was 3-4 months old. When I picked her up from boarding she was happy-go-lucky as usual, had no scratch or bite marks and no issues that I could tell.

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